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Analisis Perancangan Customer Relationship Management Berbasis Web pada PT ASP Jakarta So, Idris Gautama; Sheila, Sheila
Binus Business Review Vol 2, No 1 (2011): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v2i1.1115

Abstract

The purpose of this thesis is to identify the needs of web-based CRM in PT ASP and also to design the suitable CRM for the company. The research method is by analyzing competitions in the industry with Porter’s five forces analysis and formulating framework in input stage, matching stage, decision stage to choose the best strategy for the company. From the analysis of formulating strategy, it could be concluded that market penetration strategy is the best strategy for PT ASP. Market penetration strategy is an approach of web-based Customer Relationship Management (CRM) to increase service quality for customers and company introduction to broaden community. Web-based CRM design is suitable for PT ASP based on interview conclusion using 5 features (5C) from the 7 features (7C) in web design elements. 
The Role of Sustainability Reports in The Disclosure of Risk Management, Capital Adequacy, And Liquidity Risk To Company Value in Indonesian Banking Companies Sheila, Sheila; Ruslim, Herman
Return : Study of Management, Economic and Bussines Vol. 2 No. 7 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i7.120

Abstract

This study aims to examine the effect of risk management disclosure, capital adequacy, and liquidity risk on company value with sustainability report disclosure as a moderation variable. This research data is taken from the financial statements and annual reports of banking companies listed on the Indonesia Stock Exchange from 2018-2021. Sample selection  using purposive sampling method with data  of 164, testing this study using regression analysis panel data with random effect model. The results of this study show that risk management disclosure has no effect on company value, capital adequacy has a positive effect on company value, and liquidity risk has no effect on company value. In addition, sustainability reports are not able to strengthen the influence of independent variables on company value. This research is expected to be useful for the Financial Services Authority as evaluation material for improving banking company regulations. In addition, this research is expected to add information for investors to use financial statements and annual reports in decision making.
PROGRAM LITERASI ISLAMI BERKELANJUTAN UNTUK ANAK USIA DINI MELALUI PELATIHAN BERCERITA PADA ORANG TUA SISWA DAN PENGUATAN PERPUSTAKAAN DI TK KARYA CENDIKIA Hernawati, Hernawati; Mulyani, Dewi; Kurniasih, Imas; Muhtadin, Muhtadin; Faisal, Ijang; Sheila, Sheila; Wahyudin, Muhammad
Journal of Community Empowerment Vol 4, No 3 (2025): Desember
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jce.v4i3.35400

Abstract

ABSTRAKPengembangan literasi Islami pada anak usia dini memerlukan kolaborasi antara sekolah dan keluarga. Namun, hasil observasi awal di TK Karya Cendikia, Bandung, menunjukkan beberapa tantangan, yaitu terbatasnya koleksi buku Islami, rendahnya pemanfaatan fasilitas perpustakaan, serta keterampilan orang tua dalam bercerita yang masih kurang. Kondisi ini menghambat tumbuhnya budaya literasi Islami berkelanjutan pada anak. Program pengabdian masyarakat ini dirancang untuk mengatasi permasalahan tersebut melalui pelatihan bercerita bagi orang tua dan penguatan perpustakaan sekolah. Metode pelaksanaan meliputi: (1) lokakarya interaktif dan pendampingan bagi orang tua untuk meningkatkan keterampilan bercerita; (2) perbaikan fasilitas perpustakaan melalui penataan ruang, penambahan koleksi buku Islami sesuai usia anak, serta penerapan katalog digital sederhana; dan (3) monitoring serta evaluasi keterlibatan anak dalam kegiatan literasi. Hasil kegiatan menunjukkan peningkatan kompetensi orang tua dalam bercerita secara kreatif, meningkatnya minat anak dalam mengakses perpustakaan, serta bertambahnya ketertarikan anak membaca buku bertema Islami. Selain itu, perpustakaan menjadi lebih ramah anak dan berfungsi optimal sebagai pusat kegiatan literasi.Program ini menegaskan pentingnya integrasi peran orang tua dengan dukungan kelembagaan sekolah dalam menumbuhkan literasi Islami anak usia dini.Kata kunci: Literasi Islami; Anak Usia Dini; Pelatihan Bercerita; Perpustakaan Sekolah; Pemberdayaan Orang Tua. ABSTRACTThe development of Islamic literacy in early childhood requires collaboration between schools and families. However, preliminary observations at TK Karya Cendikia, Bandung, showed several challenges: limited Islamic book collections, underutilized library facilities, and insufficient parental skills in storytelling. These conditions hinder the growth of sustainable Islamic literacy among children. This community service program was designed to address these issues by implementing storytelling training for parents and strengthening the school library. The methods included: (1) interactive workshops and mentoring sessions for parents to enhance storytelling techniques; (2) improvement of library facilities through spatial arrangement, enrichment of age-appropriate Islamic book collections, and the introduction of a simple digital catalog; and (3) monitoring and evaluation of children’s engagement in literacy activities.The results demonstrated increased parental competence in creative storytelling, greater enthusiasm among children in accessing the library, and heightened interest in reading Islamic-themed books. Furthermore, the library environment became more child-friendly and functional, supporting continuous literacy practices at school. This program highlights the importance of integrating parental involvement with institutional support in fostering early Islamic literacy. Keywords: Islamic Literacy; Early Childhood Education; Storytelling Training; School Library; Parental Involvement.