Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Journal of Accounting, Management and Islamic Economics

PENGARUH GAYA KEPEMIMPINAN, LINGKUNGAN KERJA, GAYA KEPEMIMPINAN DAN KOMPENSASI BAGI HASIL TERHADAP LOYALITAS KARYAWAN DI CAFE TERAS RUMAH NENEK Syahbudin, Muhammad Daffa; Sardiana, Anna
Journal of Accounting, Management and Islamic Economics Vol. 2 No. 2 (2024): Journal of Accounting, Management, And Islamic Economics, Volume 02, No. 02, De
Publisher : Ibs Press

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The increasingly advanced economic development in Indonesia has made many people try to make businesses with various patterns. In line with the rampant business development, several business concepts have also developed, one of which is the concept of profit sharing. This study uses a descriptive research design approach with empirical data collected through an online survey of samples of Teras Rumah Grandma employees. The empirical data was then processed using the Structural Equation Modeling approach to test a number of hypotheses proposed. The results of the conclusions of this study are as follows: 1) Work environment variables have a positive and significant effect on employee loyalty. 2) The leadership style variable has a positive and significant effect on employee loyalty. 3) The variable of profit sharing compensation has a positive and significant effect on employee loyalty.
THE INFLUENCE OF SERVICE QUALITY AND THE APPLICATION OF ISLAMIC VALUES ON CUSTOMER SATISFACTION IN ISLAMIC BANK, A STUDY OF CUSTOMERS IN SUKMAJAYA SUB-DISTRICT Pratama, Rakha; Sardiana, Anna
Journal of Accounting, Management and Islamic Economics Vol. 3 No. 1 (2025): Journal of Accounting, Management, and Islamic Economics
Publisher : Ibs Press

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the relationship and the magnitude of the influence on service quality and the application of Islamic values on customer satisfaction at Islamic banks in Sukmajaya District. The method used in this research is quantitative method by distributing questionnaires and using multiple linear regression analysis techniques. The population in this study were Islamic bank customers with a research sample of 150 respondents spread across Sukmajaya district area. The results in this study indicate that both variables have a positive influence on customer satisfaction in Islamic banks, both partially tested and simultaneously tested. The two independent variables in this study, which is the variables of service and the application of Islamic values both have a strong influence on customer satisfaction in Islamic banks. Therefore, the results of this study are expected to be a consideration for the management of Islamic banks in Sukamjaya District in making decisions related to increasing the number of customers and are expected to be used as reference material for previous research.