Garuda - Garba Rujukan Digital

PERANGKAT LUNAK PRESENSI FOTO DAN GEO LOCATION BERBASIS PROGRESSIVE WEB APP Sehab, Assyfa Ibnu; Sofian, Rudy; WK, Wahyu Nurjaya; Pakpahan, Andy Victor; Ferdiansyah, Fahmi Reza
Jurnal Teknologi Informasi Vol 4 No 2 (2025): Jurnal Teknologi Informasi
Publisher : INSTITUT DIGITAL EKONOMI LPKIA

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The development of information technology demands that companies improve operational efficiency, including in employee attendance systems. Conventional attendance methods have weaknesses such as the risk of data manipulation and difficulties in real-time monitoring. PT. Primasaga Sinergia Indonesia faces this challenge with an inefficient manual attendance system. This research designs and develops an attendance information system based on PWA (Progressive Web App) with photo and geolocation features to address the issue. This application aims to improve the accuracy and efficiency of attendance, as well as provide ease of monitoring for management. The results are expected to improve efficiency and accuracy in the management of employee attendance at PT. Primasaga Sinergia Indonesia.

Improving Market Access for Leather SMEs through Marketplace and Franchise Training Wahyu Nurjaya WK; Hamidah; Muhtarudin; Maisa Azizah Asmara
ABDIMAS: Jurnal Pengabdian Masyarakat Vol. 8 No. 1 (2025): ABDIMAS UMTAS: Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM Universitas Muhammadiyah Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35568/abdimas.v8i1.5557

Micro, Small, and Medium Enterprises (MSMEs) in the leather and snack processing sector in Garut Regency play an important role in the Indonesian economy, especially in creating jobs and supporting regional economic growth. However, these MSMEs face challenges such as limited market access and minimal knowledge of digital marketing and franchise business models, which impact their competitiveness. This community service program aims to empower leather and snack MSMEs by training them to utilize marketplace platforms and introducing franchise models to expand their market access. The main target is to help MSMEs under the auspices of CV. Eka Jaya Mandiri Putra in Garut by increasing their marketing capacity and expanding their reach through digital technology. The program includes needs assessment, digital marketing and marketplace training on platforms such as Tokopedia and Shopee, and guidance on franchise models as a sustainable growth strategy. Participants are trained to create accounts, optimize online stores, and analyze market trends to increase visibility and sales. In addition, they receive instructions on the concept, benefits, and risks of franchising. By improving digital skills and franchise knowledge, MSMEs are expected to be able to manage online accounts independently, expand market access, and reduce capital constraints. This initiative supports local economic growth by creating a more inclusive and competitive business ecosystem. Ultimately, this training aims to address market access limitations, helping MSMEs in Garut increase income, improve competitiveness, and thrive in an increasingly digital economy, with sustainable benefits for the local economy.

Improving Market Access for Leather SMEs through Marketplace and Franchise Training Wahyu Nurjaya WK; Hamidah; Muhtarudin; Maisa Azizah Asmara
ABDIMAS: Jurnal Pengabdian Masyarakat Vol. 8 No. 1 (2025): ABDIMAS UMTAS: Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM Universitas Muhammadiyah Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35568/abdimas.v8i1.5557

Micro, Small, and Medium Enterprises (MSMEs) in the leather and snack processing sector in Garut Regency play an important role in the Indonesian economy, especially in creating jobs and supporting regional economic growth. However, these MSMEs face challenges such as limited market access and minimal knowledge of digital marketing and franchise business models, which impact their competitiveness. This community service program aims to empower leather and snack MSMEs by training them to utilize marketplace platforms and introducing franchise models to expand their market access. The main target is to help MSMEs under the auspices of CV. Eka Jaya Mandiri Putra in Garut by increasing their marketing capacity and expanding their reach through digital technology. The program includes needs assessment, digital marketing and marketplace training on platforms such as Tokopedia and Shopee, and guidance on franchise models as a sustainable growth strategy. Participants are trained to create accounts, optimize online stores, and analyze market trends to increase visibility and sales. In addition, they receive instructions on the concept, benefits, and risks of franchising. By improving digital skills and franchise knowledge, MSMEs are expected to be able to manage online accounts independently, expand market access, and reduce capital constraints. This initiative supports local economic growth by creating a more inclusive and competitive business ecosystem. Ultimately, this training aims to address market access limitations, helping MSMEs in Garut increase income, improve competitiveness, and thrive in an increasingly digital economy, with sustainable benefits for the local economy.

The Role of Electronic Service Quality in Establishing Customer Satisfaction and Trust in E-Commerce Platforms WK, WAHYU NURJAYA; Nuralisa, Mike; Ramadhona, Marini; Firdaus, Adam; Sugiana, Neng Susi Susilawati
Jurnal Teknologi Informasi Vol 5 No 1 (2025): Jurnal Teknologi Informasi
Publisher : INSTITUT DIGITAL EKONOMI LPKIA

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The rapid evolution of e-commerce platforms has elevated the significance of electronic service quality (e-service quality) in shaping customer satisfaction and trust. This study aims to examine how e-service quality dimensions—such as reliability, responsiveness, assurance, and website usability—affect customer satisfaction and trust across different cultural backgrounds. A cross-cultural quantitative research design was employed to gather insights from 100 respondents representing diverse nationalities who actively engage in online shopping. Data were collected through structured questionnaires and analyzed using SPSS software to determine the relationships among variables. The findings reveal that e-service quality has a significant and positive impact on both customer satisfaction and trust. Among the service dimensions, website usability and responsiveness emerged as the most influential factors across cultures. Furthermore, the results highlight variations in customer perceptions based on cultural context, suggesting that e-commerce platforms must tailor their service strategies to accommodate cultural preferences. From a practical standpoint, these insights provide actionable implications for e-commerce businesses seeking to enhance their competitive edge in a global market. By understanding the cultural nuances that shape customer expectations, online platforms can develop more personalized and effective service strategies to boost customer loyalty. The uniqueness of this study lies in its cross-cultural approach, combining service quality analysis with cultural sensitivity to deliver more inclusive e-commerce insights. This perspective addresses a critical gap in prior research, which often overlooks cultural influences in service quality assessment.

SISTEM INFORMASI PERPUSTAKAAN BERBASIS WEB DI INSTITUT DIGITAL EKONOMI LPKIA Ferdiansyah, Fahmi Reza; Sofian, Rudy; Saepuloh, Usep; WK, Wahyu Nurjaya; Pakpahan, Andy Victor
Jurnal Komputer Bisnis Vol 17 No 2 (2025): Jurnal Komputer Bisnis
Publisher : LPKIA

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Institut Digital Ekonomi LPKIA (IDE LPKIA) menghadapi kendala dalam pengelolaan layanan perpustakaan, khususnya dalam pencatatan data buku, kunjungan, peminjaman, dan pengembalian buku. Penggunaan Google Forms dan Excel tidak memadai untuk pengelolaan data yang kompleks, serta ketiadaan sistem katalog buku memperburuk kondisi tersebut. Akibatnya, efektivitas operasional terhambat, risiko kehilangan buku meningkat, dan kualitas layanan menurun. Untuk mengatasi masalah ini, dirancang Sistem Informasi Perpustakaan Berbasis Web (E-Library) yang mengotomatisasi pengelolaan data kunjungan, buku, peminjaman, dan pengembalian. Sistem ini diharapkan dapat meningkatkan efisiensi operasional, mempermudah akses informasi, dan mendukung pengambilan keputusan berbasis data. Implementasi E-Library di perpustakaan IDE LPKIA diharapkan mampu mendukung kegiatan akademik dengan layanan yang lebih efektif dan berkualitas.

Transformasi Digital UMKM Siomay Oishii: Pemanfaatan Marketplace Shopee, Penguatan Laporan Keuangan, dan Strategi Branding Produk WK, Wahyu Nurjaya; Putra, Irsan Herlandi; Simamora, IR. Sihar NMP; Dewi, Rahil Alya; Dwiyanti, Ully
Jurnal Abdimas Kartika Wijayakusuma Vol 6 No 4 (2025): Jurnal Abdimas Kartika Wijayakusuma
Publisher : LPPM Universitas Jenderal Achmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26874/jakw.v6i4.1097

Siomay Oishii merupakan industri rumah tangga berbasis ikan yang berkoordinasi dengan 12 UMKM mitra. Produksi mencapai 1.000 pcs/hari dengan jam operasional Senin–Sabtu (09:00–17:30) dan Minggu (06:00–10:00). Pemasaran masih terbatas pada WhatsApp dan promosi mulut ke mulut, padahal konsumen kini lebih banyak beralih ke e-commerce. Program pengabdian ini fokus pada dua aspek: (1) manajemen usaha (pencatatan standar, produksi, dan stok); (2) pemasaran produk (Shopee, branding, promosi digital). Tujuannya adalah memberdayakan mitra dalam transformasi digital pemasaran, meningkatkan kemampuan pencatatan keuangan sederhana, serta mengembangkan strategi branding dan desain kemasan kompetitif. Metode pelaksanaan meliputi lima tahapan: sosialisasi, pelatihan, penerapan teknologi, pendampingan dan evaluasi, serta keberlanjutan program. Hasilnya, 13 mitra UMKM telah menggunakan pencatatan digital, menerapkan SOP sehingga efisiensi produksi meningkat 20%, penjualan naik lebih dari 20%, seluruh produk menggunakan kemasan, dan tercipta 104 konten media sosial yang menaikkan followers 20%. Capaian positif meliputi pencatatan standar (85%), manajemen produksi dan stok (75%), pemanfaatan Shopee (90%), branding produk (80%), dan promosi digital (70%). Program ini berhasil mendorong transformasi digital UMKM mitra melalui manajemen usaha dan pemasaran berbasis marketplace, sehingga meningkatkan efisiensi, jangkauan pasar, dan daya saing produk.

PENGEMBANGAN SISTEM E-COMMERCE BERBASIS WEB MENGGUNAKAN METODE PROTOTYPE PADA KING AUDIO BANDUNG Wahyu Nurjaya WK
Jurnal Komputer Bisnis Vol 19 No 1 (2026)
Publisher : LPKIA

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The development of digital technology encourages businesses to adopt e-commerce systems to expand market reach and improve transaction process management. King Audio Bandung still faces limitations in its sales activities, particularly in transaction processing, data management, payment, shipping, returns, and reporting, which were previously conducted conventionally. This study aims to develop a web-based e-commerce system using the Prototype method to integrate the sales business processes end-to-end. The study employed a descriptive approach with an action research strategy. Data were collected through observation, interviews, and documentation to identify system requirements and existing business processes. System development involved requirements identification, prototype design, evaluation and refinement, implementation, and testing. The developed system provides functions for product management, ordering, payment, shipping, returns, and reporting. Functional testing was conducted using Black Box Testing involving 114 test cases, with all 114 cases receiving an ACCEPTED result, resulting in a 100% success rate (114/114). The results demonstrate that the developed system can integrate the main transaction processes with after-sales activities within a single web-based system. The main contribution of this study is the integration of e-commerce business processes covering products, orders, payments, shipping, returns, and reporting, supported by comprehensive functional testing.

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