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Sosialisasi Dan Edukasi Alur Pelayanan Pendaftaran Pasien dan Pencegahan Penyebaran Covid-19 Pasca Pandemi di Rumah Sakit Harapan Dan Do’a Kota Bengkulu
Ismail Arifin;
Iin Desmiany Duri
Abdi Reksa Vol. 3 No. 2 (2022)
Publisher : UNIVERSITAS BENGKULU
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DOI: 10.31186/abdi reksa.3.2.29-34
Program Pengabdian Kepada Masyarakat ini dilaksanakan dengan tujuan untuk memberikan penyuluhan sosial atau sosialisasi sekaligus memberikan edukasi terkait dengan penanganan dan pencegahan penyebaran virus Covid 19 dalam rangka menciptakan keamanan dari penyebaran covid-19 dbagi pendaftaran pasien di RSHD Kota Bnegkulu. Target utama dari program Pengabdian Kepada Masyarakat ini adalah masyarat yaitu pasien yang berobat/berkunjung ke RSHD Kota Bengkulu, dengan pertimbangan bahwa RSHD merupakan Rumah Sakit rujukan Virus COVID-19. Kegiatan PKM ini dilaksanakan oleh Tim Pengabdian Kepada Masyarakat (PKM) untuk memberikan wawasan atau edukasi kepada pasien di RSHD Kota Bengkulu mengenai beberapa hal dalam menangani dan mencegah penyebaran Virus COVID-19 terutama dibagian pelayanan pendaftaran pada masa New Normal. Metode pelaksanaan PKM ini berupa sosialisasi dan edukasi melalui pendampingan dan penyuluhan. Dengan adanya program PKM melalui sosialisasi dan edukasi ini, diharapkan target masyarakat pasien di RSHD Kota Bengkulu dapat mengurangi kepanikan terhadap virus Covid 19, tercipta peningkatan pemahaman masyarakat mengenai Covid-19, tercipta suatu strategi gerakan mencegah dan mengantisipasi penyebaran Covid-19 di Rumah sakit tercipta media edukasi yang bisa menjadi pegangan masyarakat dalam menghadapi penyebaran virus corona, serta tetap menerapkan protokol kesehatan walau terdapat penurunan tingkat penyebaran sampai pemerintah memberikan instruksi di tahapan kehidupan selanjutnya.
Sosialisasi Petugas Rekam Medis Terhadap Penggunaan Sistem Informasi Registrasi Di Puskesmas Tumbuan
Ismail Arifin;
Nofri;
VICKY ANANDA HARAHAP;
LEZZA AFRILIA UTARI
Abdi Reksa Vol. 4 No. 1 (2023)
Publisher : UNIVERSITAS BENGKULU
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DOI: 10.31186/abdireksa.4.1.10-13
The information system is a combination of people, facilities, technology that aims to obtain important communication lines for both internal and external needs. Tumbuan Health Center is one of the health facilities that recently implemented a registration information system for its patients. The existing puskesmas information system (simpus) has just been created and has not yet been implemented for existing officers. In this service activity, there will be socialization of understanding to medical record officers on the use of registration information systems. This was done because previously at the Tumbuan Health Center, they still registered manually, in order to minimize errors in using the system. Then socialization will be given to 4 medical record officers regarding the use of the new system. The method used in this case is to provide pre and post tests to the medical record officer. by giving pre and post tests can find out the understanding of officers before and after being given socialization. Known after being given socialization officers understand and understand how to use the patient registration information systm. Officers find it easy to register, Report printing only takes <10 minutes, Officers are satisfied with the patient registration system at the Tumbuan health center
Evaluation of Web-Based Outpatient Registration InformationSystem at Hospital X
Ismail Arifin
SMART : Jurnal Teknologi Informasi dan Komputer Vol. 4 No. 1 (2025): January-June
Publisher : Gayaku Publisher
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DOI: 10.58222/dbh4c939
The web-based outpatient registration information system is a critical component of hospital service management whose effectiveness directly affects patient waiting times and service quality. This study evaluates the web-based outpatient registration information system at Hospital X using a combination of the End User Computing Satisfaction (EUCS) model and the Human-Organization-Technology Fit (HOT-Fit) model. The research employs a descriptive quantitative method with a cross-sectional design. The research subjects consisted of 87 respondents comprising registration officers, medical staff, and outpatient patients selected using purposive sampling. Data were collected through structured questionnaires distributed online and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results show that the information quality dimension has the highest satisfaction score (3.82/5.00), while the ease of use dimension received the lowest score (3.41/5.00). HOT-Fit analysis reveals that Technology factors have the greatest positive influence on net benefit with a path coefficient of 0.412 (p<0.001). Overall, the system received a satisfaction level of 74.3% (Good category) according to the EUCS model. The novelty of this research lies in the combined application of the EUCS and HOT-Fit evaluation models to obtain a more comprehensive and multi-dimensional picture of the system's effectiveness, which has rarely been applied simultaneously in the context of hospital registration system evaluation in Indonesia.
IMPLEMENTASI SISTEM INFORMASI e-RETENSI DI RUMAH SAKIT X KOTA BENGKULU
Ismail Arifin;
Reski Noviana;
Nofri Heltiani;
Parwito Parwito
PAKDEMAS : Jurnal Pengabdian Kepada Masyarakat Vol 5 No 1 (2025): Desember
Publisher : Fakultas Pertanian
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DOI: 10.58222/pakdemas.v5i1.638
Pengelolaan retensi berkas rekam medis di Rumah Sakit X Kota Bengkulu masih dilakukan secara konvensional sehingga tidak efektif dan efisien serta informasi yang tersimpan tidak lengkap sehingga berdampak pada kualitas pelayanan yang diberikan kepada pasien. Oleh itu, telah dikembangkan aplikasi e-retensi oleh tim pengabdi melalui penelitian dan hasil penelitian tersebut telah disosilisasikan kepada pihak Rumah Sakit serta petugas filing telah diberikan edukasi oleh tim pengabdi sebagai upaya mendukung implementasi aplikasi e-retensi. Tujuan kegiatan ini adalah memberikan pelatihan kepada petugas filing. Jenis kegiatan pengabdian kepada masyarakat ini adalah pelatihan melalui tahapan persiapan, pelaksaan dan evaluasi. Target akhir dari kegiatan ini adalah pihak mitra mampu mengadopsi aplikasi e-retensi. Hasil kegiatan 10 orang perekam medis mengikuti kegiatan pelatihan di Unit Rekam Medis Rumah Sakit. Hasil menunjukkan peserta pelatihan memberikan tanggapan bahwa aplikasi e-retensi mudah dipahami dan digunakan serta menimbulkan minat yang tinggi bagi peserta untuk mengadopsi.
Impelementasi Perancangan Aplikasi Pendaftaran Pasien Non-JKN Berbasis Website di Klinik Mutiara Pratama
Ismail Arifin;
Nofri Heltiani;
Parwito Parwito
JURNAL BESEMAH Vol. 5 No. 1 (2026): JANUARI-JUNI
Publisher : Gayaku Publisher
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DOI: 10.58222/2h4ws165
Pendaftaran pasien Non-JKN di Klinik Mutiara Pratama masih dilakukan secara manual sehingga berdampak tidak efektif dan tidak efisien keberlangsungan pendaftaran pasien, serta informasi yang dilaporkan kurang lengkap dan beresiko kurang tepat. Untuk itu telah dilakukan perancangan aplikasi pendaftaran pasien Non-JKN berbasis website melalui penelitian, namun hasil penelitian tersebut belum disosialisasikan kepada pihak klinik sehingga aplikasi tersebut belum dimanfaatkan oleh klinik. Tujuan kegiatan ini adalah memberikan sosialisasi dan pelatihan kepada petugas kesehatan pendafataran pasien Non-JKN. Jenis Pengabdian kepada Masyarakat ini adalah sosialisasi dan pelatihan melalui tahapan persiapan, pelakasanaan serta monitoring dan evaluasi. Hasil kegiatan 12 orang peserta mengikuti pelatihan di aula klinik. Hasil menunjukkan peserta pelatihan memberikan tanggapan bahwa aplikasi pendaftaran pasien Non-JKN berbasis website mudah untuk dipahami dan digunakan sehingga menimbulkan minat yang tinggi bagi peserta untuk mengimplementasikannya.
Mapping the Distribution of Pulmonary TB Cases Using ArcView GIS 3.3 in the Working Area of Penurunan Community Health Center, Bengkulu City
Ismail Arifin;
Nofri Heltiani
ANJANI Journal (Medical Science & Healthcare Studies) Vol. 6 No. 1 (2026)
Publisher : Perkumpulan Dosen Muda Bengkulu
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DOI: 10.37638/jd9jfb46
Problem: Tuberculosis (TB) remains one of the top ten causes of death worldwide. Bengkulu City, particularly the service area of Penurunan Public Health Center, has experienced an increase in pulmonary TB cases over the past two years. The lack of spatial-based data hinders the identification of priority intervention areas. Objective: The spatial distribution of pulmonary TB cases based on age, gender, and location in the working area of Penurunan Health Center using ArcView GIS 3.3. Methods: This study employed a descriptive quantitative design with a spatial analysis approach. Secondary data were obtained from medical records for 2023–2024 and analyzed using univariate methods. The sample included all pulmonary tuberculosis (TB) cases from four villages in the working area of Penurunan Public Health Center. Result: The number of cases increased from 10 (2023) to 23 (2024). Most cases occurred in males (60.6%) and in the 25–34 and ≥45 year age groups. The highest case concentrations were found in Penurunan and Belakang Pondok villages. The priority map identified Penurunan as a very high-priority area. Recommendation: Routine mapping by the health center and the development of an integrated spatial system by the City Health Office are recommended. Future research should cover a wider geographical scope and utilize more modern GIS software
Gambaran Pelaksanaan Analisis Kuantitatif Dan Kualitatif Berkas Rekam Medis Rawat Inap di RSUD Harapan dan Doa Kota Bengkulu
Eki;
novi lasmadasari;
ismail arifin
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 7 No. 2 (2022): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti
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DOI: 10.51851/jmis.v7i2.368
Rsud Harapan dan Doa Kota Bengkulu is one of the hospitals that carries out patient services individually and plenary. One of them is patient services, especially in the medical records section. In their implementation in the assembling department, officers who conduct quantitative and qualitative analysis have not been carried out properly. Objective this study aims to find out an overview of the implementation of quantitative and qualitative analysis of inpatient medical record files at Rsud Harapan and Doa Kota Bengkulu. Method this type of research is descriptive quantitative with a cross sectional approach. The subjects of this study were 83 samples of medical record files for the period of June 2022 and the objects of the assembling department medical record officers as many as 4 people. The data used in this study are primary data that are processed univariately. Results: The implementation of quantitative and qualitative analysis of medical record files was only carried out by 3 (50%) procedure items from the 6 procedure items contained in the SOP; The completeness of the medical record file analyzed quantitatively as much as 32 (38.5%) complete and qualitatively analyzed as much as 54 (65%) complete; Medical record officers 100% have an educational background of D3 Medical Records; Medical record officers have good knowledge of 3 (75%) people in the implementation of quantitative and qualitative analysis of medical record
Hospital Electronic Medical Record Storage Plan
Nofri Heltiani;
Khairunnisyah;
Ismail Arifin
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti
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DOI: 10.51851/jmis.v9i1.507
The Electronic Medical Record Storage System aims to increase efficiency at Bhayangkara Bengkulu Hospital. However, based on the initial survey conducted, it was discovered that the medical record storage system was still carried out manually. Borrowed medical records are recorded in the expedition book before being borrowed and distributed by officers so that it takes time to get to the unit concerned. Officers store medical records not according to the shelves based on the patient's medical record number and many medical records are damaged/recorded. This research aims to design an electronic medical record storage system at Bhayangkara Hospital, Bengkulu. This type of research is descriptive qualitative with the waterfall method. The subjects of this research were medical records and IT officers. The research data used is primary data obtained by observation using a checklist sheet, then the data is processed and analyzed univariately. The result of this research is a design for an electronic medical record storage system that is ready to be implemented. Through this implementation, it is hoped that efficiency and accuracy in medical record management can be improved. The suggestions put forward are to make changes to the medical record file storage shelves to make them more orderly, provide training to officers in using the new system, and carry out impact evaluations to measure efficiency and patient satisfaction due to system changes.
valuation of the Hospital Service Indicator Reporting Application at Hospital X
Ismail Arifin;
Nofri Heltiani;
Khairunnisyah
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 10 No. 1 (2025): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti
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DOI: 10.51851/jmis.v10i1.742
Regulation of the Minister of Health of the Republic of Indonesia Number 24 of 2022 concerning Medical Records states that every health service must conduct electronic medical record activities, one of which is reporting hospital service indicators. Hospital X's reporting application has not been fully implemented and utilized. This is because it only provides menus for BOR and AvLOS indicators, resulting in calculations using the application differing from manual calculations. The purpose of this study was to evaluate the Hospital Service Indicator Reporting Application at Hospital X in 2024. This study was qualitative with a phenomenological approach. The subjects were medical records and IT staff, as well as the reporting application participants. The data used in this study were primary data, using interview guidelines and observation sheets. The data were then processed and analyzed univariately. The results of this study show that there is a difference in the number of beds between the BOR and AvLOS indicator menus in the reporting application and the Decree of the Director of Hospital X, resulting in differences in the calculation results of Hospital service indicators based on the 2006 Indonesian Ministry of Health which can result in errors in decision making, while the TOI and BTO indicator menus are not yet available so it is necessary to develop a Hospital reporting system design.
Physical Examination Results and Medical Supporting Evidence Affect the Accuracy of Pneumonia Diagnosis Codes in Hospitals
Nofri Heltiani;
Ismail Arifin;
Khairunnisyah
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 10 No. 1 (2025): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti
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DOI: 10.51851/jmis.v10i1.743
The Ministry of Health of the Republic of Indonesia, Decree No. HK.02.02/Menkes/514/2015, states that pneumonia is one of the diseases frequently leading to medical disputes, resulting in losses for hospitals. Based on an initial survey of 10 pneumonia medical records, five files contained missing supporting examination results (chest x-ray), two files contained incomplete physical examinations, and three files contained complete records (chest x-ray, physical examination), leading to doubts about the pneumonia diagnosis codes written in the medical records. This study aimed to determine the accuracy of pneumonia diagnosis codes by examining the results of physical examinations and medical support at Hospital X in 2024. This study was a quantitative descriptive study with a population and sample of 96 medical records of pneumonia cases. The data used in this study were primary and secondary data, using interview guidelines and observation sheets. The data were then processed and analyzed univariately using frequency distribution. The results of the study revealed that the completeness of the physical examination results and medical support was 38 (39%), the accuracy of the physical examination results and medical support was 35 (36%), and the accuracy of the pneumonia diagnosis code was 47 (49%). It is hoped that the Head of Medical Records will conduct a medical record audit through qualitative analysis to minimize the occurrence of medical disputes.