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All Journal Buana Informatika Buana Informatika West Science Business and Management Jurnal Akuntansi dan Keuangan West Science Jurnal Bisnis dan Manajemen West Science Buana Informatika Prosiding Seminar Nasional Pengabdian Masyarakat
Qubaila Fazrin Ega Soraya
AMIK Citra Buana Indonesia
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Journal : Buana Informatika

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Pengaruh Kualitas Pelayanan Pengiriman Barang Suku Cadang Motor dan Harga yang Mempengaruhi Kepuasan Pelanggan dan Implikasinya terhadap Loyalitas Pelanggan: Kasus PT. Alpindo Mitra Baja Sukabumi Qubaila Fazrin Ega Soraya
BUANA INFORMATIKA CBI Vol 7 No 1 (2019): Buana Informatika
Publisher : LPPM AMIK Citra Buana Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53918/jbicbi.v7i1.70

Abstract

This study aims to determine the effect of Motorcycle Parts Delivery Service Quality and Price on Customer Satisfaction and Customer Loyalty (Case Study on PT. Alpindo Mitra Baja Sukabumi). Both primary and secondary data were gathered. Secondary data were gathered from various sources such as journals, books, and other related publications. Primary data were gathered using questionnaire that were distributed to the respondents. This research design is using causal relationships.Research population is 110 customers of PT. Alpindo Mitra Baja Sukabumi. By using Slovin formula and a simple randomsampling technique, a total sample of 87 respondents were acquired. The Research Result is that the delivery service qualityvariable and the price variable are very influential on customer satisfaction and customer loyalty. This research result suggests PT. Alpindo Mitra Baja Sukabumi to focus on delivery service quality and price especially the pricing reasonable and timely delivery to create better customer loyalty.
PENERAPAN MODEL PEMBELAJARAN BLENDED LEARNING PADA MATA KULIAH PENDIDIKAN KEWARGANEGARAAN STUDI KASUS DI AMIK CITRA BUANA INDONESIA Rio Razab Isdendi; Qubaila Fazrin Ega Soraya; Munandar Wahyudin
BUANA INFORMATIKA Vol 13 No 1 (2023): Buana Informatika
Publisher : LPPM AMIK Citra Buana Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53918/jbicbi.v13i1.82

Abstract

Penerapan model pembelajaran Blended Learning pada mata kuliah Pendidikan Kewarganegaraan di AMIK CITRA BUANA INDONESIA sudah melalui tahapan prosedur pelaksanaan sesuai dengan standar metode pembelajaran Blended Learning. Penelitian ini bertujuan untuk mengetahui kendala-kendala dalam penerapan pembelajaran Blended Learning pada peningkatkan minat belajar mahasiswa di mata kuliah Pendidikan Kewarganegaraan serta upaya-upaya mengatasi kenadala-kendala penerapan metode pembelajaran Blended Learning. Penelitian ini menggunakan metode kualitatif dengan melakukan pendekatan deskriptif analisis. Hasil penelitian mengungkapkan bahwa penerapan model pembelajaran Blended Learning di AMIK CITRA BUANA INDONESIA dilaksanakan dengan cara membagi mahasiswa dalam setiap kelas menjadi dua jurusan program studi masing-masing mahasiswa memiliki jadwal pembelajaran daring dan luring. Kendala-kendala dalam penerapan model pembelajaran Blended Learning adalah kurangnya pemahaman mahasiswa tentang materi ajar saat berada di rumah, pada saat pembelajaran tatap muka kurangnya waktu belajar. Upaya-upaya mengatasi kendala tersebut yakni dengan melaksanakan diskusi dan menjelaskan kembali materi ajar saat tatap muka dengan membuka LMS Google Classroom dan melaksanakan intruksi pembelajaran sesuai dengan panduan pengerjaan tugas-tugas pada materi ajar ke dalam aplikasi Learning Management System Google Classroom tersebut, dapat mendorong minat belajar mahasiswa AMIK CITRA BUANA INDONESIA pada mata kuliah Pendidikan Kewarganegaraan dapat mengoptimalkan serta sebagai sarana evaluasi penerapan penerapan model pembelajaran Blended Learning pada mata kuliah pendidikan kewarganegaraan di AMIK CITRA BUANA INDONESIA.
Co-Authors Dedi Kustiawan Deny Ariestandy Godlif Sianipar Herlina Herlina Himawan Sutanto IGP Ratih Andaningsih Indra Nanda Loso Judijanto Muhammad Sofwan Romli Munandar Wahyudin MUNANDAR WAHYUDIN SUGANDA Nindy Puspitasari Ridwan Ridwan Rio Razab Isdendi Rio Razab Isdendi Sri Nurhayati Sutisna Sutisna Tia Ernawati Trinandari Prasetya Nugrahanti Tuti Lisnawati Urip Sudiana Wawang Adidarma Wieke Tsaya Fanati Winda Sulastri