Jeanne Noveline Tedja
Universitas Nasional Jakarta

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The Implementation of Distance Learning Policy During the Covid-19 Pandemic Jeanne Noveline Tedja
Indonesian Journal of Digital Society Vol 1, No 2 (2020): Contemporary Issues of Covid 19 in Digital Society Era
Publisher : Program Studi Sosiologi Universitas Nasional

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Abstract

The impact of the Pandemic Covid 19 is felt almost everywhere in the world, including Indonesia. Almost all sectors of life receive and feel the negative impact of the existence of this pandemic, not only the health sector but also the economic sector, education, even religion and worship activities. In the education sector, to break the chain of virus transmission, the Government imposes social restrictions including PJJ (Distance Learning) policy for all students at all levels of education from kindergarten to high school / vocational school. PJJ is conducted online at each home using computer facilities, laptops or smartphones with special applications. This policy is proof that the Government continues to fulfill children's education rights in the midst of a pandemic. In its implementation, PJJ invites various reactions especially from students. Various complaints began to emerge after PJJ was running for a week. Of the 213 complaints reports submitted to the Indonesian Child Protection Commission (KPAI), the majority of complaints are related to the severity of the assignments given by teachers to students and regarding PJJ that drains energy and internet quota. In addition, the limitations of online learning facilities, become obstacles for students in joining PJJ. This complaint report was confirmed by a survey of 1700 students conducted by KPAI. In another survey conducted by KPAI with FSGI, it was found that the inability and unpreparedness of online teaching teachers was another problem in PJJ. Policy implementation is a crucial stage in the policy process. No matter how good a policy is, it will not succeed if it is not implemented according to plan. This research, which uses a qualitative approach and content analysis method, aims to analyze the implementation of PJJ policies for students during the Covid 19 pandemic. The research is expected to be able to define social reality and provide theory, data, and analysis that can be utilized by the Government in developing education policies in emergencies.Keywords :  Policy implementation, children, covid 19, education, PJJ.
The Family Hope Program For Conditional Cash Transfer Programmed: Case Depok City Erna Ermawati Chotim; Jeanne Noveline Tedja
Journal Research of Social Science, Economics, and Management Vol. 2 No. 5 (2022): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2086.77 KB) | DOI: 10.59141/jrssem.v2i05.316

Abstract

As an effort to accelerate poverty alleviation, since 2007 the Government of Indonesia has implemented PKH. The Social Protection Program, which is also known internationally as Conditional Cash Transfers (CCT), has proven to be quite successful in overcoming the poverty faced in these countries, especially the problem of chronic poverty. However, as a conditional social assistance program, PKH has not made it easy for poor families, especially pregnant women and children, to take advantage of the various health service facilities and educational service facilities, available around them. The benefits of PKH have also begun to be encouraged to cover persons with disabilities and the elderly by maintaining their level of social welfare in accordance with the mandate of the constitution and the Nawacita of the President of the Republic of Indonesia. This method uses a qualitative approach using relevant informants. The results of the study showed that there were still findings of PKH maladministration by public service supervisory agencies because socialization was not optimal. Second, there is still inaccurate recipient data so there are still families who are eligible to receive PKH assistance but do not receive it. On the other hand, families who are not eligible receive assistance. Apart from the social development strategy by the individual, there are other strategies such as the social development strategy by the community. In addition, this PKH strategy focuses on community development and social development, then there is also community action, participation, and social development. Furthermore, there is a social development strategy by the government that focuses on promoting social development through integrated planning.
Adopsi dan Implementasi Pelayanan Publik Berbasis Digital pada Administrasi Kependudukan di Kecamatan Paseh, Kabupaten Sumedang Guridno, Aberar; Noveline Tedja, Jeanne; Adawiyah, Aiga
Populis : Jurnal Sosial dan Humaniora Vol. 10 No. 1 (2025)
Publisher : Universitas Nasional

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Abstract

Transformasi digital dalam pelayanan publik menjadi kebutuhan penting dalam meningkatkan efisiensi dan kualitas layanan, termasuk dalam pengurusan administrasi kependudukan. Penelitian ini bertujuan untuk menganalisis implementasi pelayanan publik berbasis digital di Kecamatan Paseh, Kabupaten Sumedang, dengan menerapkan teori adopsi inovasi (Rogers, 2003) dan teori implementasi kebijakan (Mazmanian & Sabatier, 1983) sebagai perangkat analisis. Penelitian ini menggunakan metode kualitatif deskriptif dengan teknik wawancara mendalam, observasi lapangan, dan studi dokumentasi. Hasil penelitian menunjukkan bahwa digitalisasi layanan telah meningkatkan efisiensi dan aksesibilitas di wilayah tersebut. Masyarakat mulai menerima sistem baru, terutama kalangan muda yang terbiasa dengan teknologi. Namun, tantangan signifikan masih dihadapi, seperti rendahnya literasi digital, ketimpangan infrastruktur, dan terbatasnya kapasitas pelaksana di tingkat desa. Dari perspektif teori, adopsi teknologi belum mencapai tahap confirmation secara luas, dan struktur implementasi kebijakan masih memerlukan penguatan. Kesimpulannya, pelayanan publik digital di Kecamatan Paseh memiliki potensi besar untuk ditingkatkan melalui pendekatan yang kolaboratif, adaptif, dan berbasis kebutuhan masyarakat lokal. Rekomendasi strategis mencakup peningkatan literasi digital, pelatihan aparatur desa, serta pemerataan infrastruktur teknologi. Abstract Digital transformation in public services is an important need to improve the efficiency and quality of services, including in managing population administration. This study aims to analyze the implementation of digital-based public services in Paseh District, Sumedang Regency, by applying the innovation adoption theory (Rogers, 2003) and the policy implementation theory (Mazmanian & Sabatier, 1983) as analytical frameworks. This study uses a descriptive qualitative method with in-depth interview techniques, field observations, and documentation studies. The results of the study indicate that digitalization of services has increased efficiency and accessibility in the area. The community has begun to accept the new system, especially young people who are familiar with technology. However, significant challenges are still faced, such as low digital literacy, infrastructure inequality, and limited capacity of implementers at the village level. From a theoretical perspective, technology adoption has not reached the stage of widespread confirmation, and the policy implementation structure still needs strengthening. In conclusion, digital public services in Paseh District have great potential to be improved through a collaborative, adaptive, and local community-based approach. Strategic recommendations include increasing digital literacy, training village officials, and equalizing technology infrastructure.