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All Journal Budimas : Jurnal Pengabdian Masyarakat INFOSYS (INFORMATION SYSTEM) JOURNAL TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi
Rini Oktari Batubara
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Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

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Penerapan Knowledge Management System Sentra Pelayanan Kepolisian Terpadu Pada Polsek Medan Barat Berbasis Web Diki Ramanda; Edy Victor Haryanto; Rini Oktari Batubara; Wahyu Saptha Negoro
INFOSYS (INFORMATION SYSTEM) JOURNAL Vol 7, No 2 (2023): InfoSys Februari 2023
Publisher : Universitas Potensi Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22303/infosys.7.2.2023.212 - 223

Abstract

Polsek Medan Barat merupakan salah satu pusat pelayanan masyarakat yang berada di wilayah  Medan Barat. Kepolisian di bidang SPKT (Sentra Pelayanan Kepolisian Terpadu) memberikan pelayanan kepolisian terpadu, bantuan dan pertolongan, serta pelayanan informasi pelaporan dan pengaduan di masyarakat. Dalam hal ini, petugas SPKT harus cepat tanggap terhadap laporan masyarakat yang terima. Tujuan penelitian ini adalah untuk membangun sistem Aplikasi KMS diharapkan dapat membantu Pihak Administrasi SPKT dengan layanan pengaduan kepada masyarakat, dan sistem yang mampu menyebarluaskan informasi knowledge secara online atau cepat tanggap. Disamping itu, kurangnya pengetahuan masyarakat terkait tata cara melakukan pengaduan atau keluhan seperti pengaduan tindak pidana kriminal yang di dalamnya termasuk laporan penipuan, perampokan, penggelapan, pencurian, kehilangan barang berharga dan sebagainya. Aplikasi Knowledge Management System (KMS) akan dirancang berbasis website dengan menggunakan bahasa pemrograman PHP dan MYSQL sebagai basis datanya. Adapun sistem yang akan dibangun diharapkan akan menjadi wadah Sharing knowledge kepada masyarakat dalam mengakses pelayanan informasi dokumen dari sentra pelayanan kepolisian terpadu dan terciptanya forum diskusi.
PERANCANGAN PEMBUATAN MEDIA PEMBELAJARAN BERBASIS ANDROID KEPADA GURU SD SWASTA AMALYATUL HUDA Lahmudin Sipahutar; Fitri Pranita Nasution; Rini Oktari Batubara; Mhd. Rizki Fajar Utomo
BUDIMAS : JURNAL PENGABDIAN MASYARAKAT Vol 5, No 2 (2023): BUDIMAS : Jurnal Pengabdian Masyarakat
Publisher : LPPM ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/budimas.v5i2.9255

Abstract

Kegiatan pengabdian kepada masyarakat (PKM) ini bertujuan untuk meningkatkan pemahaman dan keterampilan guru-guru SD Swasta di Amalyatul Huda sebagai sarana untuk membangun media pembelajaran berbasis android. Pelaksanaan kegiatan PKM ini terdiri dari dua bagian yaitu, pertama adalah penyampaian materi media pembelajaran secara umum, kedua media pembelejaran berbasis android. Metode yang digunakan dalam pelatihan yaitu metode ceramah dan tanya jawab. Oleh karena itu, perlu dibuat suatu aplikasi rancangan pembuatan media pembelajaran untuk meningkatkan porses pembelajaran yang semula manual menjadi terkomputerisasi yang akan menghasilkan laporan yang lebih terinci. Hasil yang diperoleh dari kegiatan pengabdian ini ialah bertambahnya pengetahuan para guru-guru SD dalam rancangan pembuatan media pembelajaran. Kata kunci: Pengabdian Kepada Masyarakat, Media Pembelajaran, Android ABSTRACT This community service activity (PKM) aims to improve the understanding and skills of private elementary school teachers in Amalyatul Huda as a means of building android-based learning media. The implementation of this PKM activity consists of two parts, namely, the first is the delivery of learning media material in general, the second is Android-based learning media. The method used in the training is the lecture and question and answer method. Therefore, it is necessary to make an application design for making learning media to improve the learning process which was originally manual to be computerized which will produce more detailed reports. The results obtained from this community service activity are the increased knowledge of elementary school teachers in designing learning media. Keywords: Community Service, Learning Media, Android
Penerapan Metode Service Quality untuk Mengetahui Kualitas Pelayanan Kantor Desa Sambirejo Timur Berbasis Web Syauqi, Ahmad; Rini Oktari Batubara
TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi Vol 5 No 2 (2025): TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Sambirejo Timur Village was established on June 15, 1999. Services at the Sambirejo Timur Village Office begin with the reception of visitors who come for various administrative purposes. The purpose of this research is to ensure that all village administrative activities are neatly recorded, as well as to facilitate monitoring and evaluation of service quality. This procedure is expected to create a transparent and accountable environment in every service to the people of Sambirejo Timur Village. The research problem that occurs is that there are many suggestions and criticisms from the community about the services provided at the Village Office, but the delivery is not given directly through the criticism and suggestion box but through expressions from the surrounding community. In this study, the application of the service quality method is used to determine the quality of service at the Sambirejo Timur Village Office. The results of this study will be the application of the service quality method to determine the quality of service at the Sambirejo Timur Village Office, which is made in the form of a web application. The contribution of this research is to use the application of the digitalization/web-based service quality method at one of the agencies, namely the Sambirejo Timur Village Office.
Penerapan Metode Service Quality untuk Mengetahui Kualitas Pelayanan Kantor Desa Sambirejo Timur Berbasis Web Syauqi, Ahmad; Rini Oktari Batubara
TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi Vol 5 No 2 (2025): TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/tamika.Vol5No2.pp137-143

Abstract

Sambirejo Timur Village, Percut Sei Tuan District, Deli Serdang Regency, North Sumatra Province, was established on June 15, 1999. Services at the Sambirejo Timur Village Office begin with receiving visitors who come for various administrative purposes. The purpose of the study is to ensure that all village administrative activities are recorded neatly, and to facilitate supervision and evaluation of Service Quality. The procedures carried out are expected to create a transparent and accountable environment in every service to the people of Sambirejo Timur Village. The research problem that occurred was that there were complaints from the community regarding the services provided at the Village Office, but the delivery was not given directly through the criticism and suggestion box, but through expressions from the surrounding community. The research method used in this study uses the application of the Service Quality method to determine the quality of service at the Sambirejo Timur Village Office. The results of this study will be in the form of the application of the Service Quality method to determine the quality of service at the Sambirejo Timur Village Office which is made in the form of a web application. The contribution of this study is to use the application of the Service Quality method based on digitalization/web at one of the agencies, namely the Sambirejo Timur Village Office.
Co-Authors ahmad syauqi, ahmad Diki Ramanda Edy Victor Haryanto Fitri Pranita Nasution Lahmudin Sipahutar Mhd. Rizki Fajar Utomo Wahyu Saptha Negoro