Article Per Year (5 Year)
p-Index From 2021 - 2026
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This Author published in this journals
All Journal IJoASER (International Journal on Advanced Science, Education, and Religion) Dinasti International Journal of Digital Business Management Jurnal Al-Qiyam Jurnal Tana Mana International Journal of Advanced Multidisciplinary
Yosi Pahala
Trisakti Institute of Transportation and Logistics, Jakarta, Indonesia
Religion Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences

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Role Perceived ValueAs the Mediating Variable of The Effect of Service Quality on User Satisfaction (Study on KRI Operations At the Military Seaborne Command) Widyo Sasongko; Yosi Pahala; Adenan Suhalis
International Journal on Advanced Science, Education, and Religion Vol 5 No 4 (2022): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v5i4.257

Abstract

Quality of service in general greatly affects the satisfaction of its users. Synopsis In this thesis, we conduct research on service quality on user satisfaction in KRI operations at the Military Cross-Sea Command. This thesis uses a quantitative research method based on preliminary data, a structural equation model, used to examine data sourced from the Military Maritime Command. The conclusions from this study are that Perceived Value is influenced by the Quality of Service for KRI Kolinlamil users.
Role Perceived ValueAs the Mediating Variable of The Effect of Service Quality on User Satisfaction (Study on KRI Operations At the Military Seaborne Command) Widyo Sasongko; Yosi Pahala; Adenan Suhalis
International Journal on Advanced Science, Education, and Religion Vol 5 No 4 (2022): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v5i4.257

Abstract

Quality of service in general greatly affects the satisfaction of its users. Synopsis In this thesis, we conduct research on service quality on user satisfaction in KRI operations at the Military Cross-Sea Command. This thesis uses a quantitative research method based on preliminary data, a structural equation model, used to examine data sourced from the Military Maritime Command. The conclusions from this study are that Perceived Value is influenced by the Quality of Service for KRI Kolinlamil users.
Role Perceived ValueAs the Mediating Variable of The Effect of Service Quality on User Satisfaction (Study on KRI Operations At the Military Seaborne Command) Widyo Sasongko; Yosi Pahala; Adenan Suhalis
International Journal on Advanced Science, Education, and Religion Vol 5 No 4 (2022): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v5i4.257

Abstract

Quality of service in general greatly affects the satisfaction of its users. Synopsis In this thesis, we conduct research on service quality on user satisfaction in KRI operations at the Military Cross-Sea Command. This thesis uses a quantitative research method based on preliminary data, a structural equation model, used to examine data sourced from the Military Maritime Command. The conclusions from this study are that Perceived Value is influenced by the Quality of Service for KRI Kolinlamil users.
Analysis of Operational Performance in Container Loading and Unloading at PT Jakarta International Container Terminal (JICT) Fedelis Anggit Y. P.; N. M. Teweng; Yosi Pahala; Suharto Abdul M
Dinasti International Journal of Digital Business Management Vol. 7 No. 4 (2026): Dinasti International Journal of Digital Business Management (June-July 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i4.7171

Abstract

This study is entitled “Analysis of Container Loading and Unloading Operational Performance at PT Jakarta International Container Terminal (JICT)”. The research object is the container loading and unloading operations conducted at PT Jakarta International Container Terminal (JICT), located at Tanjung Priok Port in North Jakarta. The objectives of this study are to analyze the operational performance of container handling activities based on Quay Crane productivity, identify the factors causing the failure to achieve the company’s Gross Crane Rate (GCR) target of 30 boxes per crane per hour, and formulate recommendations to improve terminal operational productivity. This research employed a qualitative approach using observation, interviews, documentation, and literature review as data collection methods. Informants were selected through purposive sampling and consisted of operational supervisors, berth planners, ship planners, yard planners, Quay Crane operators, RTGC operators, chassis truck drivers, and terminal operational staff. Data were analyzed using the Miles and Huberman model, including data reduction, data display, and conclusion drawing, supported by source, technique, and time triangulation to ensure data credibility. The findings indicate that Quay Crane productivity has not consistently met the company target due to insufficient chassis availability, limited RTGC capacity, and a high container-shuffling rate in the Container Yard, averaging approximately 30%. These factors contribute to delays in container flow, increased equipment waiting time, and reduced overall loading and unloading efficiency
Supply Chain Management: Survey Consumer Preferences and Market Potential (Study Literature Review) Primadi Candra Susanto; Euis Saribanon; Yosi Pahala; Esti Liana; Harry Purwoko
International Journal of Advanced Multidisciplinary Vol. 3 No. 1 (2024): International Journal of Advanced Multidisciplinary (April-June 2024)
Publisher : Greenation Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v3i1.508

Abstract

The supply chain management article: survey of consumer preferences and market potential is a scientific literature review article within the scope of operational management science. This article aims to create a hypothesis regarding the relationship between factors, which can subsequently be utilized for future research in the field of human resource management. Descriptive qualitative research methodology was employed in this study. The data utilized in this study was derived from prior research that remains pertinent to the current investigation. The data was gathered from reputable academic online platforms, including Publish or Perish, Google Scholar, digital reference books, and Sinta journals. The findings of this study are as follows: 1) Consumer preference surveys play a role in supply chain management: Surveys offer significant insights into consumer preferences, wants, and expectations pertaining to a specific product or service. These insights serve as the foundation for organizations in formulating marketing strategies, developing products, and managing inventory. By gaining a comprehensive grasp of consumer preferences, organizations have the potential to enhance customer happiness, streamline their supply chains, and attain a competitive edge in marketplaces that are becoming progressively intricate and dynamic; and 2) Market potential plays a role in supply chain management: market potential offers a comprehensive overview of the current market size, potential for growth, and consumer patterns in a specific region or demography. This data enables organizations to develop supply chain strategies that are characterized by enhanced efficiency and adaptability in response to dynamic market needs. Through a comprehensive comprehension of market potential, organizations are able to effectively identify prospective market segments, formulate suitable expansion strategies, and adapt their supply chain approaches in order to maximize profitability and foster corporate expansion.
Co-Authors Adenan Suhalis Esti Liana Euis Saribanon, Euis Fedelis Anggit Y. P. N. M. Teweng Primadi Candra Susanto Purwoko, Harry Suharto Abdul M Widyo Sasongko