Article Per Year (5 Year)
p-Index From 2021 - 2026
2.042
P-Index
This Author published in this journals
All Journal Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Jurnal Pengabdian Masyarakat Jamak International Journal of Management Research and Economics Manis : Jurnal Manajemen dan Bisnis Natural: Jurnal Pelaksanaan Pengabdian Bergerak Bersama Masyarakat Jurnal Administrasi Terapan
Roy Alan Wattimena
Politeknik Negeri Ambon
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Law, Crime, Criminology & Criminal Justice Social Sciences

Published : 13 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 13 Documents
Search

 1   2 
Pengaruh Citra Merek Terhadap Kepuasan Konsumen Pengguna Rokok Sampoerna Avolution Slim Menthol Roy Alan Wattimena
Jurnal Administrasi Terapan Vol. 2 No. 2 (2023): Jurnal Administrasi Terapan
Publisher : P3M Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jat.v2i2.2147

Abstract

This research aims to analyze the influence of brand image on consumer satisfaction of Sampoerna Avolution Slim Menthol cigarettes. This research was conducted using a survey method of 100 respondents who were consumers of Sampoerna Avolution Slim Menthol cigarettes. Data were analyzed using simple linear regression analysis. The research results show that there is a positive and significant influence between brand image on consumer satisfaction with Sampoerna Avolution Slim Menthol cigarettes. This means that the more positive the brand image of Sampoerna Avolution Slim Menthol cigarettes, the higher consumer satisfaction with Sampoerna Avolution Slim Menthol cigarettes. Factors that shape the brand image of Sampoerna Avolution Slim Menthol cigarettes which influence consumer satisfaction include: product quality, price, promotion, brand personality and corporate social responsibility Keywords: brand image, consumer satisfaction
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA PT. BFI FINANCE CABANG AMBON Darto Rahayaan; Ambarwati Soetiksno; Roy Wattimena
Jurnal Administrasi Terapan Vol. 3 No. 2 (2024): Jurnal Administrasi Terapan
Publisher : P3M Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jat.v3i2.2880

Abstract

Quality of service is one of the keys that must be owned by entrepreneurs, both those who are just starting a business or those who have been in the business world for years. That is, the quality of service is the level of service related to meeting the expectations and needs of consumers. That is, a service can be called quality if it meets most of the expectations of consumers. Service quality from PT. BFI Finance Ambon Branch has not been carried out optimally so that it has not been able to provide satisfaction to consumers. This study aims to determine the effect of service quality on consumer satisfaction at PT. BFI Finance Ambon Branch, the respondents involved in this study were 78 respondents, the sampling technique in this study used probability sampling. Data was collected using a survey method by distributing questionnaires to consumers. The data analysis used to test the hypothesis in this study is a simple linear regression analysis using SPSS 21.0 software. From the results of the hypothesis research, it produces a tcount value of 15,298 > 1,664 or at a significant value of 0,000 <0.05. The results of this study indicate that service quality has a positive effect on customer satisfaction at PT. BFI Finance Ambon Branch. Keywords: Service Quality, Consumer Satisfaction.
Pembentukan dan Pemberdayaan Kelembagaan Pokdarwis sebagai Upaya Penguatan Desa Wisata Berbasis Komunitas di Kecamatan Nusalaut Kabupaten Maluku Tengah Evandro Adolf W. Manuputty; Alvian Sapulette; Roy Alan Wattimena; Andrie Christina Salhuteru; Barens Narmo; Clara Sendy Pormes; Ramdani Yusuf Kaimudin
Natural: Jurnal Pelaksanaan Pengabdian Bergerak bersama Masyarakat. Vol. 4 No. 2 (2026): May: Natural: Jurnal Pelaksanaan Pengabdian Bergerak bersama Masyarakat
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/natural.v4i2.2546

Abstract

Nusalaut District possesses significant marine, historical, and socio-cultural tourism potential; however, its utilization remains suboptimal due to the absence of official Tourism Awareness Groups (Pokdarwis). This community service program aimed to facilitate the establishment and institutional capacity building of Pokdarwis across seven traditional villages (negeri) to promote Community-Based Tourism (CBT). The implementation employed participatory-collaborative and capacity-building approaches, encompassing socialization, board elections, drafting of Articles of Association (AD/ART), destination training, and tourism potential mapping. The outcomes indicated the successful formation of seven legally recognized Pokdarwis, which obtained official administrative legality from the Tourism Office of Central Maluku Regency. Furthermore, the initiative generated comprehensive tourism potential profiles for each village. Overall, the program can be categorized as successful and well-targeted, evidenced by high community participation and active support from customary village governments. Additionally, this activity provided valuable experience in strengthening synergistic collaboration among universities, local government, and communities in regionally-based empowerment efforts.
Co-Authors Agus K Soetrisno Alvian Sapulette Ambarwati Soetiksno Andrie Christina Salhuteru Barens Narmo Clara Sendy Pormes Darto Rahayaan Dian Utami Sutiksno Evandro A.W Manuputy Evandro Adolf W. Manuputty Julius Buyang Manuputty, Evandro Ramdani Yusuf Kaimudin Saptenno, Sammy Tetelepta, Maria M. Tutupoho, Fauzia