Claim Missing Document
Check
Articles

Found 2 Documents
Search

Strategic Dimensions of Islamic Banking: A Focus on Service Quality and Facilities Impacting Savings Budiarti, Sari; Roisiyatin, Roisiyatin; Aziz, Abdul; Masriah, Siti; hopipah, Popi
Li Falah: Journal of Islamic Economics and Business Vol. 8 No. 2 (2023): December 2023
Publisher : Institut Agama Islam Negeri Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31332/lifalah.v8i2.8565

Abstract

This study aims to examine the effect of administrative service quality and office facilities on savings premiums at Indonesian Islamic banks (BSI). The position of research from existing research is by setting 3 (three) hypotheses, including H1: Service Quality (X1) has a positive effect on Interest in Saving (Y). H2: Facility Quality (X2) has a positive effect on Interest in Saving (Y). H3: Service Quality (X1) and Facility Quality (X2) together have a positive effect on Interest in Saving (Y). The data in this study were obtained through a questionnaire consisting of three variables using a Likert scale on customers or users of Bank Syariah Indonesia (BSI). The data testing method in this study is to use SPSS version 25, namely by testing the validity test, reliability test, simple linear regression analysis, R2 determinant coefficient test (simulation test) and partial test (t-test). The findings of the results of this study are that the quality of service and facilities have a positive and significant effect on saving intentions. This result shows that quality facilities and services strongly influence customer interest in saving. In addition, this aspect contributes to the company's profits. Customer satisfaction will increase in proportion to the level of service quality of the company, which in turn will have a positive effect on the Interest in saving Bank Syariah Indonesia. The findings of this study are expected to provide new knowledge, especially in management science.
Implementasi Teknologi Filtrasi dalam Program KKN Untuk Meningkatkan Kualitas Air dari Embung Desa Indraloka Jaya Salman, Muhammad; Fitria, Mia; Aprilia, Dona; Suhud, Muhammad Kharis; Sutrisno, Slamet; Fernanda, Rosma Ayu; Hidayati, Hidayati; As Salam, M Ridha; Riyanto, Riyanto; Setiawan, Sariman Budi; Hasanah, Fauziah; Masriah, Siti
Jurnal Pengabdian Masyarakat Bhinneka Vol. 4 No. 3 (2026): Bulan Februari
Publisher : Bhinneka Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58266/jpmb.v4i3.1059

Abstract

Sebagian besar kebutuhan air masyarakat Desa Indraloka Jaya bergantung pada embung desa, namun kualitas airnya belum layak untuk dikonsumsi. Untuk mengatasi permasalahan tersebut, diterapkan teknologi sederhana berupa filtrasi melalui program KKN sebagai bentuk pengabdian mahasiswa kepada masyarakat. Program ini dilaksanakan dengan pendekatan partisipatif-kolaboratif yang melibatkan warga dan perangkat desa dalam tiga tahap, yaitu persiapan, pelaksanaan, dan evaluasi. Hasil penggunaan alat filtrasi menunjukkan perubahan signifikan, di mana air yang semula keruh menjadi jernih dan tidak berbau. Nilai pH turun dari 8,93 menjadi 7,76, sedangkan TDS menurun dari 304 mg/L menjadi 48 mg/L. Hasil ini sesuai dengan standar kualitas air minum yang ditetapkan Permenkes No. 2 Tahun 2023 dan WHO, sehingga air hasil filtrasi layak dikonsumsi. Keberadaan teknologi filtrasi sederhana mendapat tanggapan positif dari pemerintah desa dan masyarakat sekitar, yang tidak hanya merasakan manfaat langsung berupa peningkatan kualitas air, tetapi juga memperoleh pemahaman baru mengenai pentingnya pemeliharaan serta penggunaan alat secara berkelanjutan. Program ini membuktikan bahwa intervensi teknologi tepat guna sederhana dapat memberikan dampak nyata bagi kesehatan, kenyamanan, dan pelayanan publik di pedesaan.