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All Journal Jurnal Manajemen, Bisnis dan Organisasi (JUMBO)

Hasanuddin Bua

Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Halu Oleo

Author-ID : 6109662

Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

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PENGARUH KUALITAS JASA TERHADAP KEPUASAN PASIEN YANG DIMEDIASI OLEH CITRA RUMAH SAKIT (STUDI PADA PASIEN RAWAT INAP DI RUMAH SAKIT TIARA SENTOSA KENDARI) La Ode Man Sabdar; Hasanuddin Bua; Hayat Yusuf; Dedy Takdir Syaifuddin; Sinarwaty Sinarwaty; Abd. Razak Yusuf
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 4, No 2 (2020): Jurnal Jumbo Vol 4 No 2
Publisher : Pascasarjana Universitas Halu Oleo

This study aims to: 1) examine the influence of service quality on hospital image, 2) examine the effect of service quality on patient satisfaction, 3) examine the influence of hospital image on patient satisfaction, 4) examine the effect of service quality on patient satisfaction mediated by hospital image. The type of this research is explanatory research, then seen from the approach of research strategy or data collection process, this research uses survey method. The population in this study was all patients treated at Tiara Sentosa Kendari Hospital. For sampling techniques researchers use non random or non probability selection in the form of purposive sampling. A total of 135 samples were obtained using the formula Hair et al (2010). Data is collected by interview methods and questionnaires. The analysis tool used is Partial Least Square (PLS). The results showed that both directly and indirectly, the quality of services has a positive and significant effect on patient satisfaction at Tiara Sentosa Kendari Hospital.

PERAN DISIPLIN KERJA DALAM MEMEDIASI PENGARUH PENGAWASAN DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI LEMBAGA PEMBINAAN KHUSUS ANAK KELAS II KENDARI Irwan La Mane; Dedy Takdir Syaifuddin; Nofal Nur; Hasanuddin Bua; Ansir Ansir; Salma Saleh
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 4, No 1 (2020): Jurnal Jumbo Vol 4 No 1
Publisher : Pascasarjana Universitas Halu Oleo

This study aims to analyze the effect of supervision, work motivation and work discipline on employee performance. To find out and analyze the effect of supervision and work motivation on work discipline, and see the mediating role of work discipline. This research was conducted at the Institute for Special Child Development Institution Class II Kendari. The population in this study amounted to 46 staff employees, sampling using census techniques with a total sample of 46 people. Research data were collected using a questionnaire and analyzed using Partial Least Square (PLS) analysis. The results of this study indicate that the higher level of supervision conducted will be able to improve work discipline and employee performance. Likewise, the higher work motivation of employees will lead to increased work discipline and employee performance. Work discipline plays a role in mediating the effect of supervision and work motivation on employee performance.This study aims to analyze the effect of supervision, work motivation and work discipline on employee performance. To find out and analyze the effect of supervision and work motivation on work discipline, and see the mediating role of work discipline. This research was conducted at the Institute for Special Child Development Institution Class II Kendari. The population in this study amounted to 46 staff employees, sampling using census techniques with a total sample of 46 people. Research data were collected using a questionnaire and analyzed using Partial Least Square (PLS) analysis.The results of this study indicate that the higher level of supervision conducted will be able to improve work discipline and employee performance. Likewise, the higher work motivation of employees will lead to increased work discipline and employee performance. Work discipline plays a role in mediating the effect of supervision and work motivation on employee performance.

PENGARUH REMUNERASI, LINGKUNGAN KERJA DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI Muhammad Syawal; Hasanuddin Bua; Rahmat Madjid
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 3, No 1 (2019): Jurnal Jumbo Vol 3 No 1
Publisher : Pascasarjana Universitas Halu Oleo

This research aimed to find out and analyze (1) the effect of remuneration, working environment, and working discipline on the employee performance at Halu Oleo University, (2) the effect of remuneration on the employee performance, (3) the effect of working environment on the employee performance, and (4) the effect of working discipline on the employee performance.This research employed the quantitative analysis method and the data were analyzed using multiple regression analysis. The population consisted of all 484 staff at Halu Oleo University. The number of respondents was 97 persons who were selected using slovin technique.The research results showed that jointly, the remuneration, working environment, and working discipline had positive and significant effect on the employee performance at Halu Oleo University. the remuneration had positive and significant effect on the employee performance at Halu Oleo University, working environment had positive and significant effect on the employee performance at Halu Oleo University, working discipline had positive and significant effect on the employee performance at Halu Oleo University.Keywords: the remuneration, working environment, working discipline, employee performance

Co-Authors Abd. Razak Yusuf Ansir Ansir Dedy Takdir Syaifuddin Hayat Yusuf Irwan La Mane La Ode Man Sabdar Muhammad Syawal Nofal Nur Rahmat Madjid Salma Saleh Sinarwaty Sunarjo

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