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All Journal Journal of Community Service and Engagement Journal of Information Systems and Management JISMAB Niswantara
Mutiara Fitridiani
Universitas Insan Pembangunan Indonesia, Indonesia
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences Other

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Analisis Penerapan ISO 9001:2015 di Rumah Sakit: Sebuah Narrative Literature Review Adelia Hartika; Mutiara Fitridiani; Masduki Asbari
Journal of Information Systems and Management (JISMA) Vol. 2 No. 3 (2023): June 2023
Publisher : AGUSPATI RESEARCH INSTITUTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.4444/jisma.v2i3.308

Abstract

The purpose of writing this article is a narrative literature review of 3 (three) articles that discuss the analysis of ISO 9001: 2015 implementation in hospitals, aiming to identify and summarize previously published articles without any criticism for the articles reviewed. The results of the review indicate that the Hospital makes quality improvements, performance improvements, and the application of risk is carried out continuously to maintain the quality of service with the standard indicator of the assessment is the ISO 9001 Quality Management System (QMS) certification: 2015. The implementation of Integrated Quality Management in the Hospital has been well implemented based on standard service procedures. Factors consisting of customer focus, leadership, HR involvement, process approach, continuous improvement, fact-based decision making, and relationships with stakeholders have a very good correlation to the ISO 9001 Internal Quality Audit: 2015. It is recommended that all parties involved in the Hospital's operational processes are expected to be able to improve and prioritize service quality in providing satisfaction to every patient who comes to visit the Hospital.
The Effect of Job Satisfaction and Job Loyalty on Employee Performance: A Narrative Literature Review Adelia Hartika; Mutiara Fitridiani; Masduki Asbari
Journal of Information Systems and Management (JISMA) Vol. 2 No. 3 (2023): June 2023
Publisher : AGUSPATI RESEARCH INSTITUTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.4444/jisma.v2i3.309

Abstract

The purpose of writing this article is a narrative literature review of 3 (three) articles that discuss the effect of job satisfaction and job loyalty on employee performance with the aim of identifying and summarizing previously published articles without any criticism of the articles reviewed. In achieving the goals or objectives to be achieved, companies need to pay attention to one of them is producing data that is inconsistent or sometimes does not reach the production target, this is due, among other things, two indications of weak job satisfaction and job loyalty which have an impact on employee performance that is less noticed. The review results show that the effect of job satisfaction and job loyalty of the 3 articles shows a positive and significant effect on employee performance.
Pembekalan Dasar Kepemimpinan terhadap Pimpinan Organisasi Kemahasiswaan Adelia Hartika; Dewiana Novitasari; Desi Susanti; Mutiara Fitridiani; Safna Deviputry Suwandy; Yuniar Rahman; Masduki Asbari; Tias Pramono; Agus Purwanto
Journal of Community Service and Engagement Vol. 3 No. 3 (2023): June 2023
Publisher : CV. AGUSPATI RESEARCH INSTITUTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9999/jocosae.v3i3.175

Abstract

Tujuan dari studi ini adalah untuk membekali pengetahuan dan memupuk jiwa kepemimpinan kepada para pemimpin atau calon pemimpin dalam suatu organisasi. Kepemimpinan dalam suatu organisasi merupakan suatu pendekatan manajemen dimana setiap pemimpin membantu untuk menetapkan tujuan strategis bagi organisasi dan di sisi lain juga memotivasi pemimpin secara individu dalam kelompok agar setiap orang dalam organisasi berhasil mewujudkan tugas dan tujuan yang diharapkan. Kepemimpinan menjadi salah satu faktor penting bagi keberhasilan sebuah organisasi. Kepemimpinan dalam suatu organisasi akan lebih efektif bila seorang pemimpin telah mendapatkan rasa hormat dari bawahannya. Hal ini dapat dicapai dengan menjalin hubungan yang baik dengan bawahan sehingga mereka mempercayai dan mau mengikuti instruksi yang diberikan.
Innovation on Firm Performance: A Systematic Literature Review Mutiara Fitridiani; Masduki Asbari
Motivaksi: Jurnal Ilmu Sosial, Manajemen, Akuntansi dan Bisnis Vol 2 No 2 (2025): Jurnal Ilmu Sosial, Manajemen, Akuntansi, dan Bisnis
Publisher : Yayasan Aya Sophia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70508/7eqprr40

Abstract

The research reviews three significant studies that investigate the impact of innovation on firm performance and corporate social responsibility (CSR) in different contexts: Vietnamese manufacturing firms, the role of information technology (IT) innovation in Kenya, and the synergy effects of innovation on overall performance. The first study examines how innovative practices within Vietnamese manufacturing firms lead to enhanced operational efficiency and stronger CSR commitments, suggesting that firms can achieve competitive advantages while addressing societal needs. The second study highlights the role of IT innovation in Kenya, showcasing how firms that adopt digital technologies experience substantial improvements in productivity, operational efficiency, and customer engagement, which are crucial for success in a fast-paced market environment. Lastly, the third study explores the synergy effects of innovation, indicating that organizations implementing a comprehensive innovation strategy that integrates product, process, and market innovations tend to achieve superior performance outcomes. This review emphasizes the critical importance of innovation as both a driver of economic success and a facilitator of social responsibility, advocating for a holistic approach to innovation that aligns with sustainable business practices to create shared value for stakeholders.
Pembekalan Esensial Kepemimpinan bagi Pimpinan Organisasi Kemahasiswaan: Membangun Jiwa Kepemimpinan yang Efektif Adelia Hartika; Desi Susanti; Mutiara Fitridiani; Safna Deviputry Suwandy; Yuniar Rahman
Niswantara: Jurnal Pengabdian Kepada Masyarakat Vol 1 No 01 (2024): Niswantara: Jurnal Pengabdian Kepada Masyarakat
Publisher : Yayasan Aya Sophia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70508/km4kek51

Abstract

Kegiatan pengabdian kepada masyarakat (PKM) ini bertujuan untuk memberikan pembekalan materi kepemimpinan yang penting bagi para pimpinan organisasi kemahasiswaan di perguruan tinggi. Dalam konteks ini, penulis berupaya untuk memperkaya pengetahuan dan memupuk jiwa kepemimpinan para pemimpin atau calon pemimpin dalam suatu organisasi. Kepemimpinan dianggap sebagai faktor kunci dalam keberhasilan sebuah organisasi, karena pemimpin tidak hanya membantu menetapkan tujuan strategis bagi organisasi, tetapi juga memotivasi individu dalam kelompok untuk mencapai tugas dan tujuan yang diinginkan. Pembekalan dasar kepemimpinan ini bertujuan untuk mengarahkan pemimpin organisasi kemahasiswaan agar mampu mengelola organisasi dengan efektif dan efisien. Dengan memahami berbagai karakter kepemimpinan ideal, pemimpin dapat mengembangkan gaya kepemimpinan yang sesuai dengan situasi yang dihadapi. Selain itu, hubungan yang baik antara pemimpin dan bawahan juga menjadi kunci penting dalam meningkatkan efektivitas kepemimpinan. Ketika seorang pemimpin mendapatkan rasa hormat dari bawahannya, hal ini dapat membantu memperkuat hubungan kerja dan memastikan bahwa instruksi yang diberikan dapat diikuti dengan baik. Dengan demikian, pembekalan materi kepemimpinan bagi para pimpinan organisasi kemahasiswaan di perguruan tinggi menjadi langkah penting dalam mempersiapkan pemimpin yang kompeten dan mampu menghadapi tantangan dalam mengelola organisasi kemahasiswaan dengan baik.
Co-Authors Adelia Hartika Agus Purwanto Desi Susanti Dewiana Novitasari Masduki Asbari Safna Deviputry Suwandy Tias Pramono Yuniar Rahman