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All Journal Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Masyarakat Pariwisata: Journal of Community Services in Tourism
Retno Budi Wahyuni
Politeknik Pariwisata NHI Bandung
Decision Sciences, Operations Research & Management Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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Interpersonal Communication of Tourism Awareness Group in Increasing the Quality of Tourism Village Products: A study from Petarangan Village, Temanggung Retno Budi Wahyuni; Warta Sumirat; Zulhelfa; Nuraeni Handayaningrum
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 7 No. 1 (2023)
Publisher : Research and Community Service Center, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v7i1.1184

Abstract

One tourist village in the Temanggung Regency area is the Petarangan tourist village. The beginning of the establishment of this tourist village was due to seeing the tourism potential there. The development to become a tourism village begins with a potential analysis in 2021, and then the local tourism authority will assess the village in 2022. The tourism awareness group (Pokdarwis) has a positive view of the community about how the activities their members carry out can influence people to start participating in it as an effort to care for tourism in Petarangan Village. The research finds out how interpersonal communication from Pokdarwis could increase the quality of tourism village products. Using a descriptive qualitative method focuses on the phenomenon of interpersonal communication used by stakeholders in that village. Data was taken by using questionnaires, interviews and checklists. All data were analyzed descriptively by considering the data validity through triangulation. The activities are about how the stakeholders communicate about the activities to develop the product. The medias used are electronic media and printed media. The message is almost about asking all stakeholders to participate. The role of Pokdarwis members is to get more members. So, community power plays an important role. It was found that interpersonal among the pokdarwis, stakeholders and community have been suitable for Pokdarwis in developing their tourism products.
Sustainable Synergy Governance and Community Agency in Pokland Asset-Based Ecotourism Ridwan Iskandar; Retno Budi Wahyuni; Nandang Suhada Yasir Mansyur; Moch. Agus Syadad Saefullah; Odang Rusmana
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 10 No. 1 (2026)
Publisher : Research and Community Service Center, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v10i1.2299

Abstract

This study examines the transformation of community agency through the Social Forestry Business Group (KUPS) scheme in Wana Wisata Pokland, Cianjur. Using a qualitative case study approach informed by the Asset-Based Community Development (ABCD) framework, this research explores the role of institutional legality in shaping empowerment processes. Data were collected through in-depth interviews with 30 informants and validated through triangulation and member checking. The findings suggest that the KUPS scheme has facilitated the reconfiguration of forest space into value-added environmental services, contributing to improved livelihood stability and enhanced community participation. In addition, many informants reported experiencing psychological empowerment through formal recognition of their roles as ecotourism leader.The study also identifies several challenges, including uneven benefit distribution, risks of internal elitism, and environmental management issues such as waste handling during peak tourism periods. While studies on community-based tourism (CBT) are well established, a theoretical gap remains in understanding how community identity transforms from forest  into formally recognized conservation partners under state-regulated frameworks. This study proposes the Sustainable Synergy Governance Model as a conceptual framework that integrates local asset mobilization with institutional mechanisms, highlighting the importance of balancing conservation objectives with community-based economic resilience.
Pemberdayaan Ekonomi Kreatif Masyarakat Desa Haurwangi melalui Pelatihan Pengolahan Minuman Lokal Ridwan Iskandar; Retno Budi Wahyuni; Nandang Suhada Yasir Mansyur; Moch. Agus Syadad Saefullah; Odang Rusmana
Masyarakat Pariwisata : Journal of Community Services in Tourism Vol. 6 No. 2 (2025)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/mp.v6i2.2295

Abstract

The Pokland ecotourism area in Haurwangi Village possesses natural potential that has not been optimally harnessed by community economic empowerment. The local community has not yet been able to optimize local ingredients into products with economic value, resulting in limited participation and benefits from the tourism sector. This community service activity aims to empower the community through training in processing locally sourced beverages, creating new business opportunities and increasing economic value. This study employed a mixed-methods approach with a participatory action research design. Fifteen participants participated in the intensive training. Quantitative data were collected through pre- and post-test questionnaires, analyzed using paired sample t-tests. Qualitative data obtained from observations and in-depth interviews were analyzed thematically. The analysis showed a significant increase in participants' knowledge and skills, namely 76,32%. Not only cognitive and psychomotor aspects were affected, but psychological empowerment also occurred in the form of increased self-efficacy and a shift in mindset toward local ingredients. The formation of business groups and the commitment of ecotourism managers to integrate these products are strong indicators of the program's sustainability. Integrated training with the market has proven effective as a sustainable empowerment model. Collaboration between the community as producers and destination managers as distributors is key to the model's success.
Co-Authors Moch. Agus Syadad Saefullah Nandang Suhada Yasir Mansyur Nuraeni Handayaningrum Odang Rusmana Ridwan Iskandar Warta Sumirat Zulhelfa