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Pelaksanaan Pewarisan Pusako Randah Di Nagari Padang Laweh Malalo Kabupaten Tanah Datar Alfi Syukri; Suhaidi Suhaidi; Yefrizawati Yefrizawati; Zaidar Zaidar
Jurnal Hukum dan Kemasyarakatan Al-Hikmah Vol 4, No 2 (2023): Juni 2023
Publisher : Fakultas Hukum universitas Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jhah.v4i2.7136

Abstract

FROM EFFICIENCY TO EMPATHY: RECONSTRUCTING TECHNOLOGY MANAGEMENT THROUGH A HUMANITIES APPROACH IN THE DIGITAL WORK ENVIRONMENT Alfi Syukri; Darmansyah; Silvana Nurdiani; Arief Irvan; Shinta Oktavia; Ofa Yutri Kumala; Basyarul Aziz
Journal Informatic, Education and Management (JIEM) Vol 8 No 2 (2026): AUGUST
Publisher : STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61992/jiem.v8i2.328

Abstract

This study examines the paradox of digital workplace transformation where efficiency-driven technologies often dehumanize workers. Using qualitative library research and content analysis, the study identifies a humanitarian crisis in automation marked by algorithmic pressure, cognitive alienation, and weak legal protection for digital workers. The findings emphasize the need to rehumanize virtual workspaces by integrating ethics, aesthetics, and algorithmic justice through digital empathy and human-centered design. The research proposes an empathetic technology management model that prioritizes human well-being alongside productivity, promotes empathy-based leadership, and strengthens humanistic digital literacy. The study concludes that shifting from efficiency to empathy requires structural, managerial, and regulatory changes, supported by technology audits, HR policy reform, leadership training, and multi-stakeholder collaboration to create a fair and humane digital work environment
Analysing The Relationship Between Mobile Shopping Service Quality And Loyalty In E-Commerce Tokopedia Alfi Syukri; Khairani Ratnasari Siregar
Journal of Indonesia Business Research (JIBR) Vol. 3 No. 2 (2025): September 2025
Publisher : Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jibr.v3i2.9711

Abstract

Tokopedia is ranked second in the number of visits to the largest e-commerce site in Indonesia, experiencing a decline invisitors of 41 million in 2023 despite previously being ranked first with 158 million visits in 2022. This research was conductedusing quantitative methods, and the non-probability sample consisted of 201 respondents. Data was collected using SmartPLS 3.1.9 and SPSS 26 and the results were processed. This study aims to determine the effect of service quality oncustomer loyalty intentions, in the context of Tokopedia mobile commerce. The results showed that customer satisfactionmediates the relationship between responsiveness, security, usability, and customer loyalty intention. Meanwhile, customersatisfaction mediates the relationship between responsiveness, security, usability, and customer loyalty intention. To obtainbroader results, future research should consider different types of MCAs, not just those popular in Indonesia. This will makeit possible to identify new trends and provide a more comprehensive understanding of the problem.