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All Journal International Journal of Management Science and Information Technology (IJMSIT) Kompeten: Jurnal Ilmiah Ekonomi dan Bisnis
Ambo Uleng
Universitas Syekh Yusuf Al Makassari Gowa
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Disiplin Kerja dan Motivasi Kerja terhadap Kinerja Pegawai pada Unit Pelaksana Teknis Balai Pengujian dan Sertifikasi Mutu Barang (BPSMB) Ambo Uleng; Awaluddin Awaluddin; Anur Achsanuddin; Hasriwana Hasriwana
Kompeten: Jurnal Ilmiah Ekonomi dan Bisnis Vol. 2 No. 1 (2023): Juli 2023
Publisher : PT Seval Literindo Kreasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57141/kompeten.v2i1.42

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh disiplin kerja dan motivasi kerjaterhadap kinerja pegawai pada unit pelaksana teknis Balai Pengujian dan SertifikasiMutu Barang (BPSMB). Penelitian ini menggunakan sampel jenuh dengan jumlahsampel 33 orang. Jenis penelitian yang digunakan adalah deskriptif kuantitatif. Metodepengumpulan data dilakukan dengan penyebaran kuesioner kepada responden. Hasilpenelitian menunjukkan bahwa disiplin kerja berpengaruh tidak signifikan terhadapkinerja pegawai, hal ini ditunjukkan oleh t hitung 1,360 < t table 2,042 dan nilai Sig0,184 > 0,05. Motivasi kerja berpengaruh positif dan signifikan terhadap kinerjapegawai, hal ini ditunjukkan oleh t hitung 3,965 > t table 2,042 dan nilai Sig 0,000 <0,05. Disiplin kerja dan motivasi kerja secara simultan berpengaruh terhadap kinerjapegawai melalui hasil uji F yang menunjukkan F hitung 15,615 > F table 3,32 dan nilaiSig 0,000 < 0,05.
The Influence of Human Resource Competencies and Facilities on Hotel Occupancy: Consumer Satisfaction Mediation in Makassar City Edi Jusriadi; Ambo Uleng
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.6530

Abstract

The increasingly fierce competition in the hotel industry in Makassar City requires hotels to improve the quality of service through strengthening the competence of human resources (HR) and providing adequate facilities to increase consumer satisfaction and hotel occupancy rates. This study aims to analyze the influence of human resource competencies and hotel facilities on hotel occupancy rates with consumer satisfaction as a mediating variable. The study used a quantitative approach with a survey method of 62-star hotel guests in Makassar City who were selected using convenience sampling techniques. Data was collected through a structured questionnaire and analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method to test the direct and indirect relationships between variables. The results of the study show that human resource competence has a positive and significant effect on hotel occupancy rates, but does not have a significant effect on consumer satisfaction so that satisfaction does not mediate the relationship. On the other hand, hotel facilities have a significant effect on consumer satisfaction, but do not have a direct effect on hotel occupancy rates, but have a significant indirect influence on occupancy rates through consumer satisfaction as a mediating variable. These findings suggest that improving the quality of facilities that are able to meet consumer expectations will increase customer satisfaction which ultimately drives an increase in hotel occupancy rates.
Co-Authors Anur Achsanuddin Awaluddin Awaluddin Hasriwana Hasriwana J, Jusriadi