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Journal : JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH)

Klasifikasi Multi Label untuk Deteksi Keseimbangan Emosi Pengguna Media Sosial Menggunakan K-Fold Cross Validation Misriati, Titik; Aryanti, Riska; Sagiyanto, Asriyani; Fachri, Muhamad; Ramadhani, Arya
Journal of Information System Research (JOSH) Vol 6 No 1 (2024): Oktober 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v6i1.6033

Abstract

Social media has grown in popularity, with millions of people using it to engage with and share information worldwide. Social media, in addition to serving as a communication tool, are crucial for expressing the emotions and feelings of users. The widespread use of social media has had a significant impact on people's emotions. In particular, negative emotions are frequently experienced and can have a significant impact on mental health. This study aimed to analyze multiple classification models to discover the optimal model for detecting emotional balance among social media users. The classification models utilized in this study include the K-Nearest Neighbor, Random Forest, Support Vector Machine, Decision Tree, and AdaBoost to identify the best classification model capable of detecting the emotional balance of social media users. Several classification models are applied and compared with the aim of evaluating model performance. This research project employed K-fold cross-validation to evaluate the categorization model by comparing various k values. The Random Forest algorithm achieved the greatest accuracy of 99.90% at a K-Fold cross validation value of 10 and an Area Under the Curve (AUC) value of 100%. Thus, this study successfully found a reliable model for accurately detecting emotions of social media users, which is expected to contribute to the development of mental well-being monitoring systems on social media platforms.
Optimalisasi Random Forest dan Support Vector Machine dengan Hyperparameter GridSearchCV untuk Analisis Sentimen Ulasan PrimaKu Misriati, Titik; Aryanti, Riska
Journal of Information System Research (JOSH) Vol 5 No 4 (2024): Juli 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v5i4.5347

Abstract

PrimaKu App has been a pioneer in the field of digital health since 2017. Through this application, parents can regularly and continuously monitor their children’s health and development. PrimaKu also has a formal alliance with the Indonesian Pediatric Association (IDAI) to promote child health in Indonesia. This application can be downloaded through the Google Play Store. Google Play Store has a feature that allows users to review the app before downloading. Sentiment analysis is used to distinguish between positive and negative reviews by users who have provided reviews so that an evaluation of the services provided can be made. This research aims to conduct sentiment analysis of user reviews of the PrimaKu application using Random Forest (RF) and Support Vector Machine (SVM) algorithms with TF-IDF weighting. Optimization was performed using hyperparameters to improve the performance of the Random Forest and SVM algorithms. The data used consisted of the 2,293 most relevant reviews collected from the Google Play Store. The most effective models for the Random Forest and Support Vector Machine were selected by adjusting the hyperparameters using GridSearch CV. The results of this study show that Random Forest has a higher success rate in classifying PrimaKu user review data, with an accuracy of 89%, precision of 88%, recall of 81%, and F1-Score of 85%.