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Journal : Jurnal Multidisiplin Sahombu

Design of an Application-Based Sales Information System for Koperasi XYZ Widanengsih, Euis; Yusuf, Yusuf
Jurnal Multidisiplin Sahombu Vol. 5 No. 02 (2025): Jurnal Multidisiplin Sahombu, (2025)
Publisher : Sean Institute

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Abstract

This study examines the development of an application-based sales information system for Koperasi XYZ to enhance operational efficiency, financial transparency, and decision-making. The cooperative's manual system presents challenges such as data loss, recording errors, and delays in financial reporting. The research employs a qualitative and quantitative approach, utilizing observation, interviews, and document analysis to identify system requirements. The system is developed using the waterfall model, covering requirements analysis, system design, implementation, testing, and maintenance. Key technologies include Java programming and MySQL database, ensuring stability and usability. Black-box testing is applied to validate system functionality, focusing on transaction accuracy, role-based access, and financial reporting efficiency. The findings indicate that the new system significantly improves transaction speed, data accuracy, and managerial decision-making. This digital transformation strengthens Koperasi XYZ’s competitiveness, enabling better financial control, inventory management, and service quality, ensuring sustainable growth in the digital era.
The Influence of Application Based Information Technology Usage on the Loyalty and Retention of Gojek Partner Drivers in Jabodetabek Widanengsih, Euis; Agustini, Fajar; Suwanto, Suwanto
Jurnal Multidisiplin Sahombu Vol. 5 No. 5 (2025): Jurnal Multidisiplin Sahombu, July - August (2025)
Publisher : Sean Institute

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Abstract

This study examines the influence of application-based information technology usage on the loyalty and retention of Gojek partner drivers in Jabodetabek. Employing a quantitative explanatory approach, data were collected through a five-point Likert scale questionnaire from 100 active drivers selected via purposive sampling. The constructs measured include ease of use, system reliability, information quality, and user interaction as independent variables, with loyalty and retention as dependent variables. Data were analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS) to assess measurement validity, reliability, and structural relationships. The results show that application-based information technology usage significantly and positively affects both loyalty and retention. However, loyalty does not significantly influence retention, and mediation analysis indicates that loyalty does not mediate the relationship between technology usage and retention. These findings suggest that technology’s impact on retention is primarily direct, highlighting the need for continuous improvements in usability, reliability, and transparency to sustain driver engagement in a competitive ride-hailing market.