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Journal : Paradigma

Pengukuran Kualitas E-Commerce Shopee Terhadap Kepuasan Pengguna Menggunakan Metode Webqual 4.0 Ar Rachman Abdu’a; Sri Wasiyanti
Paradigma Vol 21, No 2 (2019): Periode September 2019
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (506.597 KB) | DOI: 10.31294/p.v21i2.6357

Abstract

- Shopee is one of The e-commerce in Indonesia That has a big role in The Business of online buys and sells.  The rise of e-commerce, The rapid Development of Technology, less adaptive in The implementation of Technology website Services, makes Shopee ranked has decrease. The increasement of The Service is expected to rise The rank and satisfaction of Shopee users. This Research Measures Shopee website quality through webqual 4.0 (usability, information quality, interaction quality) and user satisfaction variables. Data collection method using primary data in The form of questionnaires distributed to respondents who amounted to 113 through Social media or media chat and secondary data taken from books and reference journals related to Research problem. The Resault of this Research is, from 3 dimension of webqual 4.0 only Information Quality dimension assessed have an effect on to user satisfaction of Shopee e-commerce website, whereas Usability and Interaction Quality dimension is not influence to user satisfaction of Shopee e-commerce website. this could be due to some respondents considered Shopee e-commerce website difficult to use in interacting with users and still difficult to run menus available on Shopee e-commerce website and also in The respondents There are 50 mens where they are people who are not used Shop online that seldom or never use The Shopee e-commerce website. Resault of test f and significant level is obtained, there is positive influence to user satisfaction of Shopee e-commerce website simultaneously.
SISTEM INFORMASI PENJUALAN OBAT BERBASIS WEB PADA APOTEK KONDANG WARAS DEPOK Sri Wasiyanti; Roholesi Talaohu
Paradigma Vol 18, No 2 (2016): Periode September
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (206.748 KB) | DOI: 10.31294/p.v18i2.1181

Abstract

Website of the forerunner of the development of information technology in the field of the internet. With the sophistication of the software and current hardwere, allows to create a website that is far more interesting and interactive. One of the websites that have a place big on the internet is a website in the field of e-commerce or trade online. With e-commerce, people no longer need to search for the required goods directly or come to the stores that sell the item. With e-commerce is also a registered user or subscriber only needs to access a site that provides trade services online without having to wait or queue up struggled in a store or outlet, that is what makes e-commerce as a reference in the era of free trade. Where e-commerce makes it easy for any customer in fulfilling the desires of clothing and food. The existence of the website community is easier to get information about trade in search, as it can be accessed anywhere and at anytime. Therefore to expand the scope of marketing drugs at the pharmacy Kondang Waras, the author makes a website selling drugs that adjust to the needs that exist in society with attention to procedures design of a website in order to be easily accessible to a broad audience.Key Word: Program, Design, Drug Sales, Web.