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Public Service Innovation Through E-Government: A Case Study of the Bandung District Court, Class 1a Special SHABIRA, Azka Lina Sani; TINDAON, Susi Susanti; SUDRAJAT, Achmad Sodik; HARAHAP, Anggi Syahadat 
Journal of Governance, Taxation and Auditing Vol. 4 No. 2 (2025): Journal of Governance, Taxation and Auditing (October - December 2025) -
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jogta.v4i2.1611

Abstract

Digital transformation in the judicial sector represents a key aspect of e-Government implementation, aimed at enhancing the effectiveness, transparency, and accountability of public services. The Supreme Court of the Republic of Indonesia has developed various technology-based innovations, including the Case Tracking Information System (SIPP), e-Court, Integrated Service Center (PTSP) Online, and the Supervisory Information System (SIWAS). The Bandung District Court Class 1A Special, as one of the courts with a high caseload, faces an urgent need to adopt digital service innovations. This study aims to analyze the implementation of e-Government-based public service innovations in the Bandung District Court Class 1A Special. A qualitative approach with descriptive analysis was employed, supported by secondary data from regulations, official Supreme Court reports, and SIPP records of the Bandung District Court. The analysis was carried out using the SWOT-TOWS framework to identify enabling factors, barriers, and opportunities for system development. The findings indicate that e-Government innovations have improved service accessibility, accelerated administrative processes, and strengthened case transparency. However, challenges remain, including limited platform integration, non-real-time data updates, uneven human resource capacity, and low levels of digital literacy among users. The proposed optimization strategies include enhancing system interoperability, providing intensive training for court staff, and strengthening technical regulations to ensure consistent implementation. This study contributes theoretically to the discourse on e-Government-based public service innovation and offers practical recommendations for the Supreme Court and district courts in building more responsive, transparent, and sustainable public services.
Implementasi Kebijakan Pengawasan Metrologi Legal melalui Edukasi di Media Sosial Direktorat Metrologi Putri, Ariana Nashya Sandi; Sudrajat, Achmad Sodik; Gedeona, Hendrikus Tribawanto; Mursalim, Siti Widharetno
Jurnal Studi Ilmu Sosial dan Politik Vol. 5 No. 1 (2025): Juni
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jasispol.v5i1.5326

Abstract

Purpose: This study analyzes the implementation of the Legal Metrology supervision policy through educational content on Instagram by the Directorate of Metrology. The objective is to evaluate the effectiveness of this digital communication strategy and identify the key factors that influence policy implementation. Ensuring accurate measurements and protecting consumer rights are central to the policy’s intent. Methodology/Approach: A descriptive qualitative approach was adopted, utilizing Van Meter and Van Horn’s implementation theory as the primary analytical framework. In addition, a SWOT analysis was conducted to identify internal strengths and weaknesses, as well as external opportunities and threats, to formulate strategic recommendations for improvement. Results/Findings: The findings indicate that using Instagram for policy implementation is moderately effective but has not reached its full potential. Several obstacles were identified, including limited human resources, internal organizational constraints, and low levels of public engagement. Conclusions: The Directorate of Metrology has made notable progress in leveraging digital platforms for public education and outreach. Nonetheless, there is a need for targeted strategic improvements. Enhancing human resource capacity, improving content quality, and adopting more effective outreach strategies are essential to increasing overall effectiveness and building greater public trust in legal metrology practices. Limitations: This study is limited to qualitative analysis and does not include quantitative measurements of social media engagement or comparisons with other governmental institutions. Contribution: The study offers practical insights into optimizing social media for policy implementation, supervision, and consumer protection.
ANALISIS IMPLEMENTASI KEBIJAKAN PENCEGAHAN KONFLIK SOSIAL MELALUI BADAN KESATUAN BANGSA DAN POLITIK KOTA BANDUNG Artamevia, Regina Layla; Afandi, Muhamad Nur; Nurliawati, Nita; Sudrajat, Achmad Sodik
Jurnal Progress Administrasi Publik Vol. 5 No. 2 (2025): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/ewd64w07

Abstract

Social conflict prevention is a crucial aspect in maintaining social stability and harmony. This study aims to analyze the implementation of social conflict prevention policies carried out by the Bandung City Agency for National Unity and Politics (Bakesbangpol), with a focus on the early warning function. Referring to Law No. 7 of 2012 on the Handling of Social Conflicts, which regulates the government’s obligation to conduct early detection, prevention, and post-conflict recovery, this study employs a qualitative method using George C. Edwards III’s (1980) policy implementation model. The results show that although Bakesbangpol has made various efforts in preventing social conflict, challenges remain, such as limited human resources and budget constraints. The study recommends several strategic steps to improve policy implementation, including the development of an integrated information system for conflict monitoring, the use of technology for early detection, and community-based empowerment involving local leaders and organizations. These measures are expected to create a safer and more harmonious environment in Bandung City and maintain social stability amidst complex societal dynamics.   Keywords: ; Implementation; Public Policy; Social Conflict
Indonesia's Party Court: Jurisdictional Ambiguity, Overlapping Authority, and the Structuring of Rule of Law of Political Parties Law (No. 2/2011) Achmad Sodik Sudrajat
LITIGASI Vol. 26 No. 2 (2025)
Publisher : Faculty of Law, Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/litigasi.v26i2.23138

Abstract

The creation of the Political Party Court was a first step towards party accountability and cohesion, as per Law No. 2 of 2011 in relation to Political Parties (Republic of Indonesia). Despite its crucial function, the position of the law in Indonesia is still unclear, and it frequently competes with official courts like the Constitutional Court. The interpretation of Article 33 (1) and (2) has shown that it can potentially create legal instability and interfere with the resolution of disputes, undermine the legitimacy of democratic elections, or subvert decisions made by the constitutional court. Additionally, the Party Court's ambiguity in its jurisdiction undermines the legal credibility of final Constitutional Court decisions, despite extensive research being undertaken on its role in election conflicts. Additionally, there is a significant research gap in assessing the specific legal and institutional procedures. In order to understand how the Constitutional Court's decisions can impact Indonesian general elections, this paper examines the legal uncertainties that arise from party disputes. By using a qualitative juridical-normative technique, the study investigates statutes, court opinions, and doctrine in relation to election law. It concludes by indicating that "party courts" operate in ambiguous jurisdictions, often with decisions reflecting factional interests or conflicting formal court conclusions, leading to judicial incoherence. The lack of proper regulatory control amplifies this ambiguity. Besides suggesting significant legislative amendments to standardize internal party procedures, the study provides a theoretical framework for investigating the interaction between quasi-judicial institutions and upper courts.
Strengthening Regional Agrarian Reform: Policy Assistance and Academic Drafting on Abandoned Land in Pangandaran Regency Achmad Sodik Sudrajat; Riky Rinaldi Maulana; Nur Imam Taufik
TGO Journal of Community Development Vol. 2 No. 2 (2024): July - December
Publisher : Trescode Green Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/jcd.v2i2.396

Abstract

The service project was carried out as part of the efforts made by the Regional Government and DPRD of Pangandaran Regency to handle the issue of abandoned lands due to the lack of regional regulations concerning this matter. The objectives of the program were the strengthening of the capacity of the institutions through policy assistance in the making of the Academic Draft and the Raperda on the Inventory, Utilization and Management of Abandoned Lands. The program took the approach of collaboration and utilized the method of normative-juridical study, field observation, consultation and focus group discussions (FGD) with the involvement of the Regional Government, DPRD, BPN, Regional Agencies, Academics and Community representatives. The result was a well-prepared academic draft which includes philosophical, sociological and juridical foundation.  Apart from generating the draft regulation, the program has increased the capacity of local government officials and members of DPRD in evidence-based policy making, increased cross-sectoral coordination, and created a common understanding on sustainable governance of abandoned lands. The Academic Draft serves as the scientific basis for formulating regional regulations and helps in developing an integrated land administration system in Pangandaran District. This community service indicates that policy assistance through participation is capable of improving institutional capacity, collaborative governance, and sustainable policy solutions for optimizing abandoned land management for the benefit of people's well-being and regional development.
Formulating the Regional Regulation Draft of Pangandaran Regency on Optimizing Labor Protection Through Employment Social Security Achmad Sodik Sudrajat; Hafid Aditya Pradesa; Nur Imam Taufik
TGO Journal of Community Development Vol. 3 No. 2 (2025): July - December
Publisher : Trescode Green Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/jcd.v3i2.397

Abstract

This community service and academic policy drafting initiative addresses the critical economic vulnerability of workers in Pangandaran Regency, West Java, where the local labor force is predominantly concentrated in the informal sector, exceeding 96 percent of the total working population. Despite robust national mandates such as Presidential Instruction Number 2 of 2021, local workforce participation in mandatory employment social security remains inadequate, driven by structural constraints, limited financial literacy, and administrative barriers. Utilizing a normative-empirical legal research methodology combined with participatory action research, this project facilitated the systematic formulation of a comprehensive Regional Regulation Draft (Raperda) aimed at optimizing labor protection through BPJS Ketenagakerjaan. The academic and policy intervention successfully established rigorous philosophical, sociological, and juridical frameworks, defining actionable implementation strategies such as aggregator-based community outreach, decentralized socialization, and strict administrative compliance mechanisms linked with public licensing services. Moreover, the initiative incorporates digital transformation paradigms and public sector risk management principles to ensure transparent, accountable, and sustainable administrative delivery. Ultimately, this regulatory framework bridges the persistent social protection gap, mitigates extreme poverty, safeguards vulnerable formal and informal laborers against socioeconomic shocks, and serves as a replicable model for inclusive regional governance across Indonesia.
Analisis Keberhasilan Sistem Informasi Pelayanan Publik Berbasis Online di Kota Bandung Firlly Anggraeni Cahyaningrum; Ely Sufianti; Achmad Sodik Sudrajat; Endah Mustika Ramdani
Jurnal Ilmu Administrasi Negara Vol. 22 No. 2 (2025): Desember: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Mbojo Bima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59050/jian.v22i2.317

Abstract

This study aims to analyze the success of online-based public service systems in Bandung City and formulate recommendations for improvement. Issues identified include low ratings for the Lapor!, Gampil, and Bandung Sadayana applications, as well as slow data updates on the Open Data portal. The method used is quantitative descriptive through questionnaires, documentation, and interviews. The results indicate that the usage dimension received the lowest score, indicating that service utilization remains low. Meanwhile, the system quality dimension received the highest average score, indicating that users' perceptions of the system are generally positive. The Gampil application received the highest satisfaction rating (87.61%), while Salaman received the lowest (69.72%). In conclusion, online public services in Bandung City are considered suboptimal because they are technically adequate but underutilized. These results are important as a basis for evaluating the city government's digital policies. Based on these findings, it is recommended to educate the public about all online public services and develop application features based on real community needs to make services more effective and inclusive.
Evaluasi Program Pemberdayaan Dan Pengawasan Melalui Kegiatan Safari Ormas Oleh Badan Kesatuan Bangsa Dan Politik Kota Bandung Rahma Siti Fadillah; Ely Sufianti; Achmad Sodik Sudrajat; Alikha Novira
Jurnal Ilmu Administrasi Negara Vol. 22 No. 2 (2025): Desember: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Mbojo Bima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59050/jian.v22i2.318

Abstract

Community Organization (Ormas) development is an essential aspect of maintaining social stability and enhancing public participation in development. The Bandung City Government, through the National Unity and Political Agency (Bakesbangpol), organizes the Safari Ormas program as a means of facilitation and education for local community organizations. This study aims to: (1) evaluate the empowerment and supervision program through Safari Ormas by Bakesbangpol Bandung; (2) identify the challenges in implementing the Safari Ormas activities in Bandung; and (3) formulate recommendations to improve the effectiveness of Safari Ormas in supporting empowerment and supervision efforts. This research employed a qualitative approach with data collection techniques including interviews, observations, and documentation. The informants consisted of Bakesbangpol Bandung officials directly involved in Safari Ormas and representatives of several participating organizations. The study applied the CIPP evaluation model developed by Daniel L. Stufflebeam to assess program success. The findings indicate that the implementation of Safari Ormas still faces several challenges, including the low level of organizational understanding among communities, limited budget and human resources (only 2–3 personnel), inconsistent scheduling, and the lack of continuous follow-up after the activity. The recommendations include developing digital training media such as posters, strengthening inter-agency collaboration and utilizing webinars or e-learning, preparing a more structured annual schedule disseminated to Ormas, and reinforcing periodic monitoring and evaluation to ensure the sustainability of program outcomes.
Pendampingan Proses Analisis Lingkungan Bisnis Serta Strategi Pemasaran Berbasis Solusi Pada Produk E-KTP Reader di PT INTI (Persero) Nedia Yusandi; Achmad Sodik Sudrajat
Jurnal Pengabdian Masyarakat Vol 6 No 2 (2026): Maret 2026 - Agustus 2026
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/jpm.v6i2.1859

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk melakukan pendampingan dalam melakukan analisis lingkungan bisnis dan strategi pemasaran produk e-KTP Reader di PT INTI (Persero). Metode yang digunakan adalah workshop dan Focus Grup Discussion selama pelaksanaan magang di Divisi Marketing & Sales. Analisis dilakukan dengan mengacu pada standar kompetensi SKKNI No. 124 Tahun 2022 tentang analisis lingkungan bisnis, yang mencakup identifikasi perubahan eksternal, persaingan pasar, situasi pelanggan B2B, serta analisis internal organisasi dan SWOT. Hasil penelitian menunjukkan bahwa PT INTI memiliki keunggulan kompetitif utama pada nilai Tingkat Komponen Dalam Negeri (TKDN) sebesar 62,2% dan portofolio produk yang lengkap, namun menghadapi kelemahan dalam cakupan layanan purna jual dan kapasitas produksi. Temuan kunci merekomendasikan pergeseran strategi pemasaran dari pendekatan berbasis perangkat keras (hardware-based) menuju pendekatan berbasis solusi terintegrasi (solution-based) yang menyasar kebutuhan digitalisasi layanan publik dan sektor swasta. Implikasi dari analisis ini adalah sebagai masukan strategis bagi perusahaan dalam meningkatkan efektivitas pemasaran serta menjaga relevansi produk di tengah tren identitas digital dan persaingan pasar yang semakin dinamis.