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SUMAMPOUW, HARRY J.
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ANALISIS KREDIT BERMASALAH PADA PT. ADIRA DINAMIKA MULTIFINANCE TBK CABANG MANADO SEMBIRING, JIMMY; SUMAMPOUW, HARRY J.; MANOPPO, WILFRIED S.
JURNAL ADMINISTRASI BISNIS (JAB) Vol 4, No 4 (2016): Jurnal Administrasi Bisnis
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.4.4.2016.13819.%p

Abstract

ABSTRACT: Rising incomes and business progress indirectly, affect the increased needs of the community and the funding source - the source of funds to meet their desires. One option to obtain funding is through financial institutions, namely Multifinance. One of the financial institutions that operate in the city of Manado and its surroundings are, PT. Adira Dinamika Multifinance Tbk, which is able to provide funding to meet the needs of the community, which is also the subject of our research. The objective of this study was to determine the extent of non-performing loans and the level of credit risk faced by the company. This research used quantitative descriptive analysis using financial ratios namely, Non Performing Loan (NPL) to determine the level of credit risk. The details of the Non Performing Loan PT. Adira Dinamika Multifinance Tbk Cabang Manado for the period 2013 to 2015 are as follows: 2013 NPL 0,0054%, 2014 NPL 0,0081%, 2015 NPL 0,0056%. From the details of the calculation of non-performing loan ratio in the period 2013 to 2015, namely: 0.0054% + 0.0081% + 0.0056% = 0.0191% Average - Average NPL = 0.0191 / 3 = 0.0063% Average level ratio - average NPL since the period 2013 - 2015 amounted to 0.0063% ratio is very good, because the level of credit risk is still low and is far from the level of Non Performing Loan tolerance set by Bank Indonesia, which amounted to 5%. This shows that the management of PT. Adira Dinamika Multifinance Tbk, Branch Manado excellent in credit management. Keywords: Credit Fluent, Non Performing
ANALISIS SUKU BUNGA KREDIT KEPADA KONSUMEN PADA PT.TRIDJAYA MULIA SUKSES MANADO KARAMOJ, INKE LUPITA; Tumbel, Tinneke M.; SUMAMPOUW, HARRY J.
JURNAL ADMINISTRASI BISNIS (JAB) VOL 5. NO 005 (2017): JURNAL ADMINISTRASI BISNIS UNSRAT
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.0.0.2017.17504.%p

Abstract

We know that every company aims to survive and thrive. Goals can be achieved throughefforts to maintain and even increase profits. Profits can only be achieved if the companycan maintain and increase the sales volume of goods and services sold. The purpose of thisstudy is to determine the effect of lending rates to consumers. The interest rate is the priceof the use of money or loan services or can also be viewed as rent or use of certain termmoney. And the consumer is any user of goods / services available in the community eitherfor their own interests, family, or other living creatures. The type of research used in thisstudy is quantitative research. Based on the results of research on PT.Tridjaya MuliaSuccess when the money or the amount of money is greater than the amount of moneyneeded then the price of goods or services will tend to rise and vice versa. If the inflationrate creeps up, the interest rate or the price of money offered will tend to increase.Keywords: Interest Rate of Credit to Consumer
Pengaruh Startegi Pemasaran Terhadap Peningkatan Penjualan Produk Ikan Kaleng Isabella pada PT.Sinar Purefoods Internasional Bitung Sairo, Hesti; Sumampouw, Harry J.; Walangitan, Olivia
JURNAL ADMINISTRASI BISNIS (JAB) Vol 6, No 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.6.002.2018.19855.%p

Abstract

In line with the rapid development of science and technology that experienced an increase and change over time brings logical consequences for the business world by shifting the values of the demands of human needs and wants. Where the products / services produced are expected to be well received by consumers. Customer’s satisfaction is an important thing in the success of marketing products / services. Consumer satisfaction is determined by many factors such as marketing strategy the attention of researchers with the assumption that if a good marketing strategy it will make consumers satisfied. The researcher aims to know how far the marketing strategy to increase selling of Isabella canned fish products at PT. Sinar Purefoods International Bitung by taking the respondents as much as 70 respondents. The method of analysis used in this study is a quantitative method with a simple correlation analysis approach and simple regression. The result of simple correlation analysis is r = 0,05 this indicate that if marketing strategy go up hence increase of sale will go up also. The degree of correlation is in the "high" category and after testing the significance of "very significant" evidently. With the coefficient of determination factor marketing strategy is determined by the factor of increase in sales and the rest is determined by other factors. With a simple regression analysis can be interpreted that any addition of a scale on the marketing strategy will lead to an increase in sales increase. Thus it is evident that the marketing strategy has an influence on the increase in sales. Based on the results of this study, researchers suggest that leaders continue to observe and pay attention to the elements of marketing strategy variables that have not been touched in the research and to keep the current marketing strategy to provide increased sales to the company.
PENGARUH MOTIVASI DAN SIKAP KONSUMEN TERHADAP KEPUTUSAN PEMBELIAN KENDARAAN RODA DUA HONDA RAHMAN, NURUL HIDAYAH A; SUMAMPOUW, HARRY J.; SAMBUL, SOFIA A.P
JURNAL ADMINISTRASI BISNIS (JAB) Vol 4, No 4 (2016): Jurnal Administrasi Bisnis
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.4.4.2016.13821.%p

Abstract

Abstract This research was based a decrease in sales of Honda motorcycles in the period 2011-2014. This sales decline shows a decrease in consumer buying decisions on Honda motorcycle products that can be formulated in this research that how consumers buying decision in the midst of motorcycle competition phenomenon becoming more strictly based on the consumer motivation, and consumer attitudes. The aim of the research is to influence of motivation and consumer attitudes toward buying decision of the Honda motorcycles. This research uses quantitative and qualitative methods. Data collected by questionnaire and interview techniques. The respondents in this research are 100 people who fulfill in one of five criteria; initiating, influencing, decision making, buying, and using Honda motorcycles in the district of mapanget. Two hypotheses are formulated and tested using Regression Analysis. The result shows that consumers motivation, and consumer attitudes have significant relationship with buying decision. Consumer motivation has higher influences for buying decisions than consumer attitudes. Keywords: Buying Decision, Consumer Motivation, Consumer Attitudes.
Pengaruh Promosi Terhadap Tingkat Penjualan Mobil Sigra Pada PT. Astra International Tbk Daihatsu Cabang Malalayang Labanu, Yunita A. L.; Sumampouw, Harry J.; Tamengkel, Lucky F.
JURNAL ADMINISTRASI BISNIS (JAB) Vol 6, No 001 (2018): JURNAL ADMINISTRASI BISNIS UNSRAT
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.6.001.2018.19215.%p

Abstract

The purpose of this study “whether the promotion effect on the level of sales of Sigra car at PT. Astra International Tbk Daihatsu branch Malalayang. The benefits in this study are 1.This research is expected to increase the treasury of science used as a reference material for the Department of Administrative Sciences in general and especially the Program of Business Administration Science in the marketing sector related to promotion and sales, 2.This research is expected to be a material information and input as well as brainstorming suggestions for leaders and employees of PT. Astra International Tbk Daihatsu Branch Malalayang as Daihatsu Dealer. The approach of this study was quantitative. The data sought from this research is sigra car sales data from the company and questionnaire data distributed to consumers. The result show that there is a significant influece because the value of t hitung 5,095 greater > t table value of 1,994 inferential that the hypothesis Ho rejected and accept HA. Based on the data obtained, it can be concluded that the influence of promotion on the level of Sigra car sales is at a strong enough correlation level of 27.3%, while 72.7% influenced by other factors not examined in this reseach.Keywords: Promotion, level of sales
PENGARUH KEPUASAN KERJA TERHADAP KINERJA KARYAWAN PADA PT BPR PRISMA DANA MANADO MAKALUAS, CHRISTIAN G.; Pio, Riane J.; Sumampouw, Harry J.
JURNAL ADMINISTRASI BISNIS (JAB) VOL 5. NO 005 (2017): JURNAL ADMINISTRASI BISNIS UNSRAT
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.0.0.2017.17521.%p

Abstract

Every company should be able to anticipate any changes that arise. Anticipation isintended so that the company can achieve its goals without any disruption and obstacles.Important things to note in the relationship is job satisfaction Because the level ofsatisfaction will be able to improve employee morale, so it can be concluded that therelationship between employees with the company into a reciprocal relationship. At PTBPR Prisma Dana Manado. Robbins (2001). "Job satisfaction is defined as a generalattitude of a person to his work. This definition contains a broad sense. In other words jobsatisfaction is a complex summation of a number of differentiated and discrete jobelements. "According to Robert L. Mathis and John H. Jackson Jimmy Sadeli and BayuPrawira (2001) "states that performance is basically what employees do or do not do." Inthis study the authors use is Quantitative approach. Research time is estimatedapproximately 1 month, researchers conducted research on PT. BPR Prisma DanaManado, the number of samples in this study are all populations to be studied thatamounted to about 30 people. In the results of this study Job satisfaction has a very stronginfluence in the creation of employee performance PT.BPR Prisma Dana Manadooptimally, the value of R (correlation) produced shows that the relationship between thetwo variables terebut very strong, it can be said that job satisfaction and employeeperformance are positively related meaning is the variable ability of job satisfaction inaffecting employee performance in PT.BPR Prisma Dana Manado is very big. In line withthe results of the research and the conclusions expressed, the researchers put forward somesuggestions as follows: For PT.BPR Prisma Dana Manado in order to maintain andimprove the effect of job satisfaction on performance by maintaining the existing aspects ofjob satisfaction and always supervise the performance of its employees.Keywords : : Job Satisfaction, Employee Performance.
ANALISIS KUALITAS PELAYANAN PADA PT ASTRA INTERNASIONAL DAIHATSU – DSO MALALAYANG Senewe, Jofani Nicky Charolin; Sumampouw, Harry J.; Kaparang, Sonny. G.
JURNAL ADMINISTRASI BISNIS (JAB) Vol 5, No 1 (2017): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.5.1.2017.15014.%p

Abstract

Abstract. The development and improvement of services in the field of automotive companies over the years increasingly become the public's attention. It can be seen from the intense competition among the many service quality automotive companies. In conditions of intense competition, the main thing that should be prioritized by the automotive company is concerned with customer satisfaction in order to survive, compete, and market share. This study was conducted to determine how the quality of existing services at PT Astra International Daihatsu-DSO Malalayang. The method used in this research is survey method, the research took a sample of the population and the use of a questionnaire as a data collection tool. And a sample of 60 customers who responded to the statements about the dimensions of service quality. Data were analyzed using analysis of TERRA, which analyzes the quality of service using dimensional analysis of tangibles (direct evidence), empathy (empathy), reliability (reliability), responsiveness (responsiveness) and assurance (guarantee). The results were obtained S <1, it indicates that the degree of correspondence between the performance of services (service performance) and consumer expectations (customer expectation) has not reached the peak of maximum satisfaction .  Keywords: Service Performance, Customer Expectation
Pengaruh Kualitas Produk Dan Kesesuaian Harga Terhadap Peningkatan Penjualan Beras Premium Pada Perum Bulog Divisi Regional Sulawesi Utara Dan Gorontalo (Studi Kasus Pada Konsumen Wilayah Kota Manado) Puspitasari, Intan; Sumampouw, Harry J.; Punuindoong, Anneke Y.
JURNAL ADMINISTRASI BISNIS (JAB) Vol 6, No 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.6.002.2018.19853.%p

Abstract

The purpose of this research is to determine and obtain a review on the effects of product quality and price compatibility on increasing the sales premium rice at Perum BULOG Division North Sulawesi and Gorontalo (In The Region of Manado City). This is a descriptive quantitative with a sample of 66 respondents that is obtained using accidental sampling method. To test the quality of the instruments, validity and reliability tests are employed, while the data is analyzed using multiple linear regressions method with t test, F test, and coefficient of determination . Therefore, Ho is rejected and Ha is accepted, which means that the independent variables (product quality and price compatibility) simultaneously affect the dependent variables (increasing the sales) positively and significantly. The result of coefficient of determination () shows that the rate of adjusted R Square is 0,713 or 71,3%, which means that the variations of sales increase can be explained by product quality and price compatibility, while the rest 28,7% can be explained by other variables outside the research variables. 
Pengaruh Komunikasi Pemasaran Terhadap Citra Perusahaan Jasa Penyewaan Alat Berat Pada PT. Buana Oto Mandiri Madengke, Anna N.; Sumampouw, Harry J.; Punuindoong, Aneke Y.
JURNAL ADMINISTRASI BISNIS (JAB) VOL 5. NO. 006 (2017): JURNAL ADMINISTRASI BISNIS UNSRAT
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.0.0.2017.18377.%p

Abstract

This research is motivated by the problems found in PT. Buana Oto Mandiri company, which there is a lack of public communication or communication to the public in the company's introduction and understanding of corporate image. The purpose of this study is to know the marketing communication whether there is influence on the image of heavy equipment rental companies at PT. Buana Oto Mandiri. Lack of public communication will have an effect and create a lack of trust from consumers in using the services of the company as a result will impact on the image of the company will decline. Therefore, it is necessary to have good communication to the community. Attractive and efficient communication will create trust by the public public to the company. And in the end there will be an increasing demand of heavy equipment rental services offered by the company. In this research, the method used is descriptive quantitative research method by spreading questionnaire 75 respondents who become sample in this research. The data were collected by questionnaires that have been tested for their validity and reliability. And writer’s data analysis is descriptive and inferential statistic, consisting of simple correlation coefficient and regression done by using program SPSS for windows version 23.0. The results showed that there is a significant influence between marketing communications on corporate image at PT. Buana Oto Mandiri and this means the work hypothesis or alternative hypothesis accepted. This means there is a positive influence between marketing communications to corporate image with a level of influence of 30.3%. For suggestions, companies are expected to maintain marketing communications because of the company's influential image in order to improve leasing. Keywords: Marketing comunication, corporate image.
Pengaruh Konflik Terhadap Kinerja Karyawan Pada PT. Pegadaian (Persero) Manado Walangantu, Andri Ramadhan; Sumampouw, Harry J.; Taroreh, Henny S.
JURNAL ADMINISTRASI BISNIS (JAB) Vol 6, No 003 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.6.003.2018.20293.%p

Abstract

Conflict comes from the Latin verb configere which means to hit each other. Sociologically, conflict is defined as a social process between two or more people (or groups) where one party attempts to remove the other by destroying it or making it powerless. The purpose of this study is to determine the effect of conflicts that occur in the performance of employees at PT. Pegadaian (Persero) Manado samples taken as many as 30 respondents. Data collection methods used are questionnaires, interviews, and documentation. Data were analyzed using descriptive research method of research that is research which combine between qualitative and quantitative method. In this research, the result of simple correlation shows strong correlation or influence between conflict variable and performance equal to 0,87% and based on that calculation hence sought the amount of contribution of conflict to performance with result of 75,69%. And in this research the authors get the result of conflict impact terhadapa employee performance that has a positive impact. The conclusion of this research result shows the reality of Manado Pegadaian employees handling and managing employees conflicts done efficiently and effectively then positive impact will arise through the behavior that is seen by employees as potential human resources with various consequences such as improving order, discipline in using work time, increasing productive cooperative relationship, work motivation. And suggestions to try to improve or sustain the application of existing conflicts through the application of a conscious presence of role conflict, accepting the conditions and stressful situations in work caused by the conflict, trying to be able to tolerate conflict, will have an impact on the improvement of employee performance. Keywords : Conflict, Employee Performance
Co-Authors Intan Puspitasari Kaparang, Sonny. G. KARAMOJ, INKE LUPITA Labanu, Yunita A. L. Madengke, Anna N. MAKALUAS, CHRISTIAN G. MANOPPO, WILFRIED S. Punuindoong, Aneke Punuindoong, Anneke Y. RAHMAN, NURUL HIDAYAH A Riane Pio Sairo, Hesti SAMBUL, SOFIA A.P SEMBIRING, JIMMY Senewe, Jofani Nicky Charolin Tamengkel, Lucky F. Taroreh, Henny S. TINNEKE TUMBEL Walangantu, Andri Ramadhan Walangitan, Olivia