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Pelatihan Tentang Aplikasi Service Quality Bagi Perawat di Rumah Sakit Umum Deli, Medan, Sumatera Utara Setiawan; Dewi Elizadiani Suza; Nur Asiah; Nurbaiti Nurbaiti; Dina Rasmita; Dwi Karina Ariadni
Jurnal Pengabdian Kepada Masyarakat (JPKM) TABIKPUN Vol. 4 No. 3 (2023)
Publisher : Faculty of Mathematics and Natural Sciences - Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jpkmt.v4i3.124

Abstract

Pelayanan rumah sakit semakin berkembang sejalan dengan perkembangan teknologi serta tingginya ekspektasi masyarakat terhadap pelayanan yang unggul. Peran penting perawat dalam menjamin pelayanan rumah sakit yang berkualitas sangat krusial. Unsur utama dalam menentukan kualitas pelayanan kesehatan adalah pelayanan keperawatan. Konsep service quality harus diterapkan secara signifikan di rumah sakit. Salah satu visi RSU Deli adalah untuk meningkatkan mutu pelayanan dengan fokus pada kepuasan pasien. Salah satu langkah untuk mencapai hal ini adalah melalui pelatihan perawat dalam pemahaman konsep kualitas pelayanan, dengan harapan bisa meningkatkan layanan keperawatan di RSU Deli. Pelatihan aplikasi service quality pada perawat di RSU Deli meningkatkan pengetahuan perawat tentang konsep service quality. Perawat bisa menerapkan service quality dalam memberi pelayanan keperawatan sehari-hari serta perawat bisa mempertahankan serta meningkatkan pelayanan keperawatan di RSU Deli.
Istiḥsān Theory and Its Application in the Standard Inpatient Class (KRIS) Initiative by the National Health Insurance Program (JKN) Afthon Yazid; Siti Aminah; Dwi Karina Ariadni; Thoha Yasin Utsman; Arif Sugitanata
Jurnal Al-Hakim: Jurnal Ilmiah Mahasiswa, Studi Syariah, Hukum dan Filantropi Vol. 6 No. 1 May 2024
Publisher : Fakultas Syariah, Universitas Islam Negeri Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22515/jurnalalhakim.v6i1.8948

Abstract

This research aims to discuss the Standard Inpatient Class (KRIS) initiative which is integrated into the National Health Insurance Program (JKN) in Indonesia. This program was implemented to improve the quality and access of health services. KRIS is designed to improve the physical aspects of health facilities, but challenges arise in its implementation, including adapting hospital infrastructure and varying public perceptions. This research uses a qualitative method with a literature review approach, namely by collecting various sources relevant to the research topic. Data sources include scientific articles, books, research reports, government regulations, and other official documents related to the implementation of KRIS by JKN and analyzed using istihsan theory. The results of the research are that although hospitals in Indonesia are generally ready to implement KRIS, BPJS Health still considers its implementation to be no longer relevant due to a budget surplus. On the other hand, if viewed using the istiḥsān theory, the KRIS program initiative is the implementation of government steps to achieve social justice and equal access to health services. This article also highlights differences of opinion between BPJS Health and the National Social Security Council (DJSN) as well as the lack of clarity in existing law regarding the government's role in implementing KRIS. This research shows the need for adjustments and better communication between stakeholders to ensure the success of KRIS in achieving the goals of the National Health Insurance Program (JKN-KIS).
Overview of Adolescents' Perceptions of Bullying Hasna Rahel; Dina Rasmita; Dewi Elizadiani Suza; Dwi Karina Ariadni
Jurnal Keperawatan Priority Vol. 8 No. 2 (2025)
Publisher : Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jukep.v8i2.7076

Abstract

Bullying behavior continues to increase from year to year, one of which occurs among Indonesian students. Most bullying behavior is found at the senior high school level. Adolescent perceptions of bullying play an important role in efforts to prevent and handle this problem. The purpose of this study was to determine the description of students' perceptions towards bullying behaviour that they do at school. The type of research used is quantitative research with a descriptive design involving 73 students using probability sampling techniques with the type of systematic sampling. Data were collected through questionnaires and processed with descriptive statistics. The results showed that the majority of adolescents had good perceptions of bullying, namely 62 respondents (84.9%), and sufficient perceptions, as many as 11 respondents (15.1%). The majority of respondents have good perceptions, so that adolescents are expected to maintain and increase their understanding that bullying is an action that is not commendable, so that the prevention of bullying can increase.