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All Journal Jurnal Padamu Negeri Jejak digital: Jurnal Ilmiah Multidisiplin
Halimatussya’diyah Purba
Universitas Islam Negeri Sumatera Utara
Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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PENDAMPINGAN MENGOPTIMALISASIKAN POTENSI UMKM DESA PASAR RAWA MELALUI DIGITALISASI Siti Aqilah Sabita; May Sharah Athifah; Halimatussya’diyah Purba; Melinda Azizah; Ridho Ardiansyah Dalimunthe; Dwi Ardy Dermawan
Jurnal Padamu Negeri Vol. 3 No. 1 (2026): Januari : Jurnal Padamu Negeri (JPN)
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/b0vkq798

Abstract

The main problems faced by MSMEs towards digitalization are the low level of human resources and unequal access to technology. Based on existing problems, this training aims to be a mentoring program to optimize the potential of Pasar Rawa Village MSMEs through digitalization. The subjects of this research were the people of Pasar Rawa Village, Kec. Gebang numbering 16 people. This activity was carried out using lecture, discussion and training methods. Based on the results of creating a Shopee account as a seller from the questions and answers, 90% of the 16 participants understood, while creating Canva from the questions and answers, 80% of the 16 participants understood. This is because the Shopee application has instructions to make it easier for users, whereas Canva doesn’t have instructions, it just depends on what we want to design.
Kajian Teori Antrian Model M/M/1 dan Implementasinya pada Berbagai Sistem Pelayanan Maulana Hasan; Sabrina Aisha Putri Lubis; Siti Izzati Sarah; Halimatussya’diyah Purba; Siti Salamah Br. Ginting
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 1 (2026): JANUARI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/31ahp913

Abstract

The M/M/1 queuing model is one of the most fundamental mathematical approaches in queuing theory for analyzing single-server service systems. This article aims to examine the basic concepts of the M/M/1 model, its performance measures, and its implementation in various service systems through a Systematic Literature Review (SLR) approach to Indonesian-language publications. The results show that the M/M/1 model is widely applied in the banking, health, transportation, energy, and public service sectors. This model effectively predicts utilization rates (ρ), queue lengths (Lq), and waiting times (Wq). Limitations arise in systems with utilization >0.85, which cause instability. Increasing efficiency does not always require additional servers, but can be done through innovations such as digital queuing systems. The M/M/1 model serves as an analysis and strategic planning tool to maximize operational efficiency. Future research is recommended to explore complex models such as M/M/c or M/G/1 and integrate simulation methods.  
Co-Authors Dwi Ardy Dermawan Maulana Hasan May Sharah Athifah Melinda Azizah Ridho Ardiansyah Dalimunthe Sabrina Aisha Putri Lubis Siti Aqilah Sabita Siti izzati Sarah Siti Salamah Br. Ginting