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All Journal Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Al Makki Health Informatics Journal Dinasti Health and Pharmacy Science Green Health: Journal of Health Sciences, Nursing and Nutrition Global Management: International Journal of Management Science and Entrepreneurship
Rina Mutiara
Universitas Esa Unggul
Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Health Professions Nursing Public Health Veterinary

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Peningkatan Pengetahuan Petugas, Penerapan SIM-Farmasi dan Kinerja Instalasi Farmasi Sebelum dan Setelah Pelatihan Pengelolaan Persediaan Farmasi dan SIM-Farmasi di RSU Gladish Medical Center Zelvi Ninaprilia; Rina Mutiara; Erry Yudhya Mulyani
Co-Value Jurnal Ekonomi Koperasi dan kewirausahaan Vol. 15 No. 6 (2024): Co-Value: Jurnal Ekonomi, Koperasi & Kewirausahaan
Publisher : Program Studi Manajemen Institut Manajemen Koperasi Indonesia Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/covalue.v15i6.4862

Abstract

Dalam industri Rumah Sakit, Instalasi Farmasi merupakan salah satu unit yang harus ada pada pelayanan di rumah sakit dan merupakan salah satu unit sebagai sentral pendapatan. Pada tahun 2023 Instalasi RSU Gladish Medical Center belum melaporkan kinerja secara lengkap. Selain itu penggunaan SIM-Farmasi belum optimal, dari 76 fitur hanya 35% yang digunakan. Dari hal tersebut karena kurangnya pengetahuan petugas terhadap pengelolaan persediaan farmasi dan SIM-Farmasi. Tujuan penelitian ini untuk mengetahui peningkatan pengetahuan petugas, penerapan SIM-Farmasi dan kinerja Instalasi Farmasi setelah dilakukan pelatihan pengelolaan persediaan farmasi dan SIM-Farmasi. Desain penelitian ini menggunakan dua metode yaitu quasi eksperimental untuk metode kuantitatif dan metode kualitatif dengan jumlah responden 12 orang petugas farmasi. Hasil dari penelitian ini terdapat peningkatan pengetahuan petugas farmasi dan penerapan SIM-Farmasi dengan hasil uji Wilcoxon nilai Asymp. Sig. (2-tailed) sebesar 0.002 karena nilainya lebih kecil dari 0,05 dan tanda negatif pada nilai Z menunjukkan bahwa terjadi peningkatan pengetahuan petugas setelah pelatihan secara signifikan maka dapat disimpulkan bahwa hipotesis diterima dan pada hasil kinerja farmasi terdapat peningkatan kinerja Instalasi Farmasi pada indikator yang diukur. Kesimpulannya bahwa pelatihan petugas farmasi dapat meningkatkan pengetahuan petugas farmasi, penerapan SIM-Farmasi dan kinerja Instalasi Farmasi.
The Influence of Effective Communication and Patient Safety Culture on Physician Behavior in Filling Out Medical Records with Work Engagement as an Intervening Variable in a Type B Private Hospital in West Jakarta Evi Andani; Hosizah; Rina Mutiara
Al Makki Health Informatics Journal Vol. 2 No. 2 (2024): Al Makki Health Informatics Journal
Publisher : Al Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/hij.v2i2.18

Abstract

This research is based on doctors' disciplinary problems in filling in complete patient medical record data, which has caused several patient safety incidents to occur. The aim of this research is to empirically reveal the influence of effective communication and patient safety culture on doctor behavior with work engagement as an intervening variable. This research is included in quantitative research with a causality approach, the population used is doctors, the sampling technique uses purposive sampling with determining the number of samples using the Slovin formula with an error rate of 5%, so that a sample size of 97 respondents is obtained, with a sampling technique using non-probability sampling . The analysis method uses the three box method and PLS-SEM with the help of the samrt-PLS program. The results of the analysis conclude that work engagement positively intervenes in the influence of effective communication and patient safety culture on doctor behavior, effective communication and patient safety culture have a positive and significant effect on work engagement and doctor behavior, and work engagement is able to influence doctor behavior positively and significant, and also dominates its influence compared to effective communication and patient safety culture.
The Role of Service Regulation in Pharmacy Waiting Time with Information Systems as Intervening Yusni Sulastri; Rina Mutiara; Tjipto Rini
Global Management: International Journal of Management Science and Entrepreneurship Vol. 3 No. 1 (2026): February: Global Management: International Journal of Management Science and En
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/globalmanagement.v3i1.523

Abstract

The waiting time for outpatient pharmacy services at Permata Jonggol Hospital had not met the minimum service standards, potentially reducing service quality and patient satisfaction. This issue was suspected to be influenced by human resource (HR) competence, service regulations, and the utilization of the Hospital Management Information System (HMIS). This study aimed to analyze the effect of HR competence and service regulations on pharmacy waiting time, with HMIS utilization as an intervening variable. The study used a quantitative approach with a cross-sectional design. Data were collected at a single point in time using instruments that had been tested for validity and reliability. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results showed that HR competence, service regulations, and HMIS utilization simultaneously had a significant effect on pharmacy waiting time. Partially, HR competence and service regulations significantly affected HMIS utilization and waiting time. HMIS utilization also significantly influenced waiting time and mediated the relationship between HR competence, service regulations, and pharmacy waiting time. In conclusion, improving pharmacists’ competence, strengthening service regulations, and optimizing HMIS utilization in an integrated manner were important strategies to reduce waiting time and improve service efficiency and quality
The Influence of Digital Health Literacy and Family Support on Medication Adherence through Health Belief Amrullah Adji; Rina Mutiara; Erry Yudhya Mulyani
Green Health International Journal of Health Sciences Nursing and Nutrition Vol. 3 No. 3 (2026): July: Green Health: Journal of Health Sciences, Nursing and Nutrition
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/greenhealth.v3i3.318

Abstract

Disciplined medication adherence is a determining factor for therapeutic success and the prevention of fatal complications in hemodialysis patients. However, lifelong medication routines often trigger treatment fatigue, thereby reducing adherence levels. This study aims to analyze the effect of digital health literacy and family support on medication adherence, as well as to examine the role of the Health Belief Model (HBM) as a moderating variable. This quantitative study, employing a cross-sectional design, involved 72 hemodialysis patients at Hospital X, selected through a total sampling approach. All variables were measured using a 1–4 scale questionnaire instrument and analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS), assisted by SmartPLS software. The final model demonstrated a good data fit (SRMR = 0.094) and simultaneously explained 72.7% of the variance in medication adherence (R² = 0.727). The results showed that digital health literacy, family support, and HBM partially had a positive and significant effect on medication adherence. Among all predictors, family support was the strongest determinant, operating dominantly and independently of the patients' beliefs. Meanwhile, HBM significantly moderated and strengthened the effect of digital health literacy on medication adherence. In conclusion, digital literacy acts as a catalyst that is only effective in improving adherence when built upon a strong foundation of the patients' health beliefs (HBM).
Upaya Meningkatkan Readiness To Change: Peran Proactive Personality, Perceived Management Support For Change Dan High Performance Work System Ni Nyoman Oktapiani; Rina Mutiara; Johanes
Dinasti Health and Pharmacy Science Vol. 4 No. 1 (2026): Dinasti Health and Pharmacy Science (July - September 2026)
Publisher : Dinasti Research & Yayasan Dharma Indonesia Tercinta (DINASTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dhps.v4i1.3826

Abstract

The procurement of medicines and medical consumables is a fundamental component of healthcare service management, demanding efficiency regarding budget, timeliness, quantity, and quality. However, complex challenges—such as limited local suppliers, price fluctuations, and constrained capacity among pharmaceutical logistics personnel—can potentially hinder distribution and compromise the quality of hospital services. This study aims to analyze the influence of High-Performance Work Systems (HPWS) and Proactive Personality on the Readiness to Change of employees at Mangusada Regional Capital with Perceived Management Support for Change serving as a mediating variable. An explanatory quantitative approach was employed. Using a purposive sampling technique, data were collected from 138 respondents via questionnaires and analyzed using Structural Equation Modeling (SEM) with a Partial Least Squares (PLS) approach. The results indicate that High-Performance Work Systems do not influence Readiness to Change, whereas Proactive Personality does. High-Performance Work Systems influence Perceived Management Support for Change, but Proactive Personality does not. Perceived Management Support for Change influences Readiness to Change. Furthermore, Perceived Management Support for Change mediates the influence of High-Performance Work Systems on Readiness to Change, but it does not mediate the influence of Proactive Personality on Readiness to Change.
Co-Authors Amrullah Adji Erry Yudhya Mulyani Evi Andani Hosizah Johanes Ni Nyoman Oktapiani Tjipto Rini Yusni Sulastri Zelvi Ninaprilia