Articles
SUCCESS ANALYSIS OF THE CHAMPION DOOR APPLICATION USING DELONE & MCLEAN SUCCESS MODEL
Isidorus Anung Prabadhi;
w Wilonotomo;
Abduhafizh Ramadhana
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 1 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.52617/tematics.v3i1.299
The high intensity of immigration data requests is the reason behind the issuance of the Pintu Sijuara application. In line with the implementation of an information system, it is necessary to conduct a post-implementation review. Therefore, this study aims to analyze the success of the application using the Delone & Mclean success model. The sampling technique uses saturated sampling by taking the entire population as the research sample. In the data analysis process, respondents use SPSS as a tool for descriptive statistical analysis and use the PLS-SEM approach with the help of the SmartPLS tool for inferential statistical analysis. By the nine hypotheses, there are three accepted hypotheses: the relationship between service quality and interest in the use, the relationship between interest in the use and net benefits, and user satisfaction with net benefits. The three hypotheses gave positive and significant results as evidenced by the path coefficients and T-Statistics values. Based on the result, "Pintu Si Juara" in Immigration Office Class 1 Special Border Control Surabaya can be said to have good results. However, it can still be developed and improved to be even better by improving in dimensions of service quality that have a significant positive relationship to interest in the use and net benefits
DIGITAL LIBRARY APPLICATION POLYTECHNIC IMMIGRATION BASED WEBSITE
Priati Assiroj;
w Wilonotomo;
Akbariyatn Darma Putra
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 1 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.52617/tematics.v3i1.301
Immigration Polytechnic Library is a knowledge resource for the academic community of Immigration Polytechnic. In carrying out the work process, the Immigration Polytechniclibrary uses a conventional librarysystem. Nevertheless, in its implementation, there are some shortcomings. Suchas the book’s physical condition that is easily damaged, the limited number of books with the same title, and the inhibition of members to borrow books directly due to the distance or due to covid-19 pandemic. This research aims to find out the Immigration Polytechnic Library business process current condition and give the illustration about the planningof Immigration Polytechnic Digital Libraryweb-based. This research needs to be carried out since it’s able to help solve the problem that occur in the work process of Immigration Polytechnic Library and as a contribution to Immigration Polytechnic by giving an innovation in the form of digital library application web-based. The design of the application uses the system development life cycle (SDLC) method. The result of this study is a prototype of a website-based digital library application that later can be applied and used by Immigration Polytechnic.
ANALYSIS OF E-ARRIVAL CARD SYSTEM WITH COBIT 5 FRAMEWORK IN THE DELIVER, SERVICE, SUPPORT (DSS) DOMAIN
W Wilonotomo;
Wahyu Eka Putra;
Dedi Muhaemin
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 1 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.52617/tematics.v3i1.308
E-arrival card is an electronic arrival card that is used to collect data on foreigners entering Indonesia. Bandung Immigration Office Class I of Border Control is one of the Immigration Offices in West Java that has implemented an electronic arrival card called IDN E-Arrival Card Jabar. Every foreign citizen who enters Indonesia through the Immigration Checkpoint of Husein Sastranegara International Airport is required to fill in data on the e-arrival card system. This e-arrival card system must run with maximum and optimal conditions, therefore an analysis system is needed to determine the service performance and security of the e-arrival card system by carrying out an audit process. The audit process using the COBIT 5 framework. The purpose of this study is to measure the capability level of the e-arrival card system and provide recommendations and suggestions regarding the results of measuring the capability level of the e-arrival card system using the COBIT 5 framework in the DSS (Deliver, Service, Support) domain. The research method used is qualitative using the COBIT 5 framework. The results obtained regarding the measurement of capability level on the e-arrival card system with the COBIT 5 framework in DSS01 (manage operations) are at level 4 is predictable process, for DSS02 (Manage service requests and incidents), DSS03 (Manage problems), DSS04 (Manage continuity), DSS05 (Manage security services) and DSS06 (Manage business process controls) are each at level 3 is established process. Recommendations that can be given are to carry out periodic maintenance and evaluation as well as to make standard operating procedures (SOP) for services and incidents regarding the e-arrival card system.
MAKING AN APPLICATION FOR DETERMINING THE RANKING OF IMMIGRATION POLYTECHNIC STUDENTS WITH THE WEBSITE-BASED PROMETHEE METHOD
Galuh Boy Hertantyo;
W Wilonotomo;
Dhimas Triand Noviansyah
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 1 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.52617/tematics.v3i1.313
In the process, based on the ranking of the Immigration Polytechnic cadets, the number of considerations objectively indicators or criteria that have been determined. These indicators and criteria have weight values that will be analyzed quickly and structured. So we need a system to help the Immigration Polytechnic make a list of these people or multi-criteria. This study uses the Preference Ranking Organization Method for Enrichment Evaluation (PROMETHEE) as a Decision Support System (DCS). The PROMETHEE method is one of the groups in the Multi-Criteria Decision Making (MCDM), which will analyze using many indicators or multi-criteria. It will produce output in the form of decision recommendations to its users. In addition, the PROMETHEE method will compare the value of one alternative with another alternative and produce a ranking based on the value that Immigration Polytechnic students get. Researchers conducted two tests by comparing the results of the test data and the results of the system. The tests are accumulated and calculated using the formula for the estimation of the confusion matrix. The final score is 90% which is included in the Excellent Classification and Best Classification.
CREATION OF WEBSITE-BASED ELECTRONIC ARCHIVES AT THE CLASS II NON-TPI BLITAR IMMIGRATION OFFICE
W Wilonotomo;
Galuh Boy Hertantyo;
Fransiskus Vendyka Rozandya Putra
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 1 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.52617/tematics.v3i1.314
Information is important to facilitate administrative and bureaucratic work in the era of increasingly rapid technological development. Information from all recorded activities of institutions and agencies is stored in archive form. Arranging or managing the archives of applicants for passports and residence permits at the Immigration Office is the task of the Information Technology Subsection. It is known that currently Kantor Imigrasi Kelas II Non TPI Blitar is still using the conventional filing system, where for archiving it uses more paper, so there are lots of piles of archive files for passport and residence permit applicants that fill the archive room. The purpose of this research is to create a website- based Electronic Archive to reduce the risk of file accumulation in the archive room of Kantor Imigrasi Kelas II Non TPI Blitar. This study uses the System Development Life Cycle (SDLC) application development method which is a way of developing a software that provides the possibility to create a structured and systematic system (sequentially) starting at the stages of requirements analysis, system design, implementation, testing, development, and maintenance. The results of this research application "Arsip Elektronik Berbasis Website pada Kantor Imigrasi Kelas II Non TPI Blitar" has been successfully created using the SDLC design method. The existence of digitizing the archive files of applicants for passports and residence permits, will facilitate the archive search process and save the use of archive space at Kantor Imigrasi Kelas II Non TPI Blitar.
CREATION OF A WEBSITE-BASED CHATBOT APPLICATION AT THE CLASS I IMMIGRATION OFFICE OF TPI EAST JAKARTA
Galuh Boy Hertantyo;
W Wilonotomo;
Mayza Fairda
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.52617/tematics.v3i2.323
The customer service of the immigration office class i tpi east Jakarta is aimed to improve the service to the applicant or applicants.The applicant or applicants have to take the time to consult with customer service .In this case, the 1st class Immigration Office East Jakarta still relies on human resources as an online customer service to response questions from applicants. Given the increasing amount of applicants, it is not very effective nor efficient to answer questions one by one given that not many applicants have much time in their day to receive informations they need in such a long time, want things quickly in a very short time. This study is an attempt to develop a web based chatbot information systems application that can be used by the applicants of the 1st class Immigration Office East Jakarta so that they can obtain informations as fast as the speed of light. The Methods used for this study is the method of extreme programming. Application programming language, it uses an MySQL database and the PHP. The result of the building of the chatbot application is a result of testing of testing was definitely using black box, it can be concluded that this application can run well and answer every question quickly in accordance expected
DESIGN AND BUILD AN IMMIGRATION STAY PERMIT E-ALERT APPLICATION AT THE ANDROID-BASED NON-TPI SERANG CLASS I IMMIGRATION OFFICE
W Wilonotomo;
Gunawan Ari Nursanto;
Nico Harmono Putra
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.52617/tematics.v3i2.332
The revolution of industry 4.0 encourage people to travel to another countries with different paths. Foreigners who entered to Indonesia must have a valid residence permit. The granting of a residence permit is given by the Directorate General of Immigration through the Immigration Office and sent via email so that many foreigners not careful about the validity period of their residence permit. To provide excellent immigration services and supervision, the Directorate General ofImmigration always makes innovations that can make every job easier. In addition, by designing an Android-based immigration residence permit e-alert application, it can prevent foreigners from committing immigration violations in the form of overstay. In this study the method used is the waterfall system development method where all activities are carried out sequentially to obtain optimal results. The system development application used is Android Studio and Firebase. The method is divided into 5 (five) parts, requirements analysis, design, implementation, testing, and maintenance. The results of this study are in the form of a prototype that can be run using an Android-based emulator and can be used as an innovation reference at First Class of Serang Immigration Office.
THE EFFECTIVENESS OF THE APPLICATION FOR REPORTING THE ARRIVAL AND DEPARTURE OF SHIPS (SIKAPAL) AT THE CLASS I IMMIGRATION OFFICE OF TPI BENGKULU
Mila Rosmaya;
W Wilonotomo;
Rizki Cahyosha
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.52617/tematics.v3i2.343
Indonesia as a country that has many seaports makes immigration checkpoints used as traffic in and out of foreigners. As a result, the intensity of incoming and outgoing foreign ships becomes large. Bengkulu Immigration Office creates an innovative immigration service that facilitates the process of checking foreign ships. The arrival and departure reporting application (sikapal) was created to increase the productivity of the performance of immigration officers and ship agents in the process of submitting arrival and departure data for foreign ships at immigration checkpoints. This study aims to determine the effectiveness of using sikapal application in facilitating the work of immigration officers and the constraints on effectiveness in implementing the sikapal application. The type of method used is qualitative-descriptive, data collection techniques obtained from observations, interviews, and documentation. Data analysis techniques consist of data reduction, data presentation, and conclusion drawing. The results of this study indicate that the sikapal application has so far been effective. This is based on the focus of research that uses indicators of effectiveness according to Sutrisno where the measurements include understanding the program, being on target, on time, achieving goals, and real changes. The obstacles in its implementation have not yet obtained the MRZ (Machine Readable Zone) scan permission, unstable network conditions, and the unavailability of the Website and IOS versions of the application.
ANALYSIS OF THE IMPLEMENTATION OF PAPERLESS AND E-BILLING SYSTEMS IN THE FIELD OF SERVICE AND VERIFICATION OF TRAVEL DOCUMENTS
Mila Rosmaya;
W Wilonotomo;
Rully Novan Ripsandi Ohei
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 3 No 2 (2021): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.52617/tematics.v3i2.344
The paperless system discussed in this research is a system applied to the sector of travel document service and verification that replaces the paper-based form containing applicant’s data into a digital form. E-billing system discussed in this research is the actualization of paperless system mentioned earlier. This system replaces the paper- based payment billing to the digital payment billing. The e-billing is sent to the applicant by short messages service. This research analyzes the implementation of paperless and e- billing systems in travel documents service and discovers the corporate image of the West Jakarta Special Class I of Non Checkpoint Immigration Office formed through the implementation of paperless and e-billing systems. The research method used is a descriptive qualitative method. The analysis involves paperless theory and corporate image theory to answer and analyze the problems in this research. The technique of data collection comprises a semi-structured interview, observation and documentation. Data processing and analysis techniques refer to Miles and Huberman’s concept. The results of this research show usefulness of the paperless and e-billing system that has been implemented in the process of travel documents service as well as portrays the positive corporate image of the West Jakarta Special Class I of Non Checkpoint Immigration Office established by implementing the paperless and e-billing system.
ANALYSIS OF E-CLEARANCE CARE (SIERA) APPLICATION USING THE USABILITY TESTING METHOD AT CLASS I IMMIGRATION OFFICE TPI TANJUNG PERAK
W Wilonotomo;
P. Assiroj;
A.A Wibowo
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 4 No 2 (2022): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
Tanjung Perak Immigration Office, in the development of digitalization, launched an innovation called E-Clearance Care (SIERA) which aims to simplify the service process, especially at sea immigration checkpoints. E-Clearance care is an information system to support the licensing process and collect information on the passage of people entering or leaving Indonesian territory from vehicles along with those in charge and crew of transportation equipment. Through the e-clearance application, notifications of ship arrival or departure can be submitted electronically, it can reduce inspection time at immigration checkpoints. This research was conducted to analyze e-clearance care applications using indicators of usability, namely learnability, efficiency, memorability, error, and satisfaction. The results of the assessment of this application for each usability variable still need additions to the notification menu to make it easier for officers to monitor each arrival or departure of ships. Apart from that there is a need for improvements to the display menu to make it more attractive and increase network speed in the building where immigration checks are to minimize disturbance.