Article Per Year (5 Year)
p-Index From 2021 - 2026
0.778
P-Index
This Author published in this journals
All Journal Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Journal of Economic, Bussines and Accounting (COSTING) Community Engagement and Emergence Journal (CEEJ) Proceeding International Conference on Digital Education and Social Science
Amin Silalahi
Universitas PGRI Argopuro Jember
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Social Sciences

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 4 Documents
Search

 1 
Pengaruh Kualitas Layanan Administrasi Terhadap Kepuasan Pasien Rawat Jalan Poli Umum Di Puskesmas Sumbersari Jauharo Jauharo; Amin Silalahi; Harmawan Teguh Saputra; Karnadi Karnadi
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 3 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i4.10608

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas layanan administrasi terhadap kepuasan pasien rawat jalan poli umum di Puskesmas Sumbersari. Penelitian menggunakan pendekatan kuantitatif dengan metode survei korelasional. Populasi penelitian adalah seluruh pasien rawat jalan poli umum selama periode Mei–Juli 2025 sebanyak 1.300 kunjungan, dengan sampel sebanyak 92 responden yang ditentukan melalui teknik purposive sampling atau simple random sampling. Instrumen penelitian berupa kuesioner skala Likert 1–5 yang telah diuji validitas dan reliabilitasnya. Analisis data dilakukan melalui analisis deskriptif dan regresi linier sederhana. Hasil penelitian menunjukkan bahwa kualitas layanan administrasi berpengaruh positif dan signifikan terhadap kepuasan pasien dengan nilai signifikansi 0,000 (<0,05). Koefisien regresi sebesar 0,831 dan nilai Standardized Coefficient (Beta) sebesar 0,904 menunjukkan pengaruh yang sangat kuat. Dengan demikian, peningkatan kualitas layanan administrasi secara langsung berkontribusi terhadap peningkatan kepuasan pasien rawat jalan di Puskesmas Sumbersari.
The Influence of Cognitive, Affective, and Psychomotor Assessment Based on SPSS and SmartPLS Software on the Effectiveness of Learning Outcomes Evaluation Management at Senior High Schools in Jember Regency Amin Silalahi; Basuki Hadiprayogo; Karnadi; Balthasar Watunglawar; Nugroho Edi Santoso
Proceeding International Conference on Digital Education and Social Science Vol. 3 No. 1 (2025): Proceeding International Conference on Digital Education and Social Science 202
Publisher : Asosiasi Pengelola Publikasi Ilmiah (APPI) PT PGRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55506/icdess.v3i1.172

Abstract

This study investigates the effects of cognitive, affective, and psychomotor domains on the effectiveness of learning outcome assessment management at senior high schools in Jember Regency, Indonesia. Utilizing a quantitative survey approach, data were collected from 100 teachers through validated questionnaires. Analysis employed SPSS and SmartPLS software, revealing a model with an R² of 0.999, indicating excellent explanatory power. Results demonstrated that affective (beta = 0.573) and psychomotor (beta = 0.424) domains significantly positively influence assessment management effectiveness, while cognitive (β = 0.003) shows no significant effect. These findings highlight the prominent roles of emotional and practical skills in assessment management. The integration of SPSS and SmartPLS enhances analytical precision, supporting data-driven decision-making. This research contributes to the development of technology-based assessment models, emphasizing the importance of managing affective and psychomotor domains to improve educational quality.
PENERAPAN PEMASARAN DI SEJAHTERA BORDIR MELALUI DIGITAL SHOPEE UNTUK MENINGKATKAN PENJUALAN BET SEKOLAH SD PADA TAHUN 2024 Achmad Santoso; Amin Silalahi; Nugroho Edie Santoso
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/qs3zh181

Abstract

Penelitian ini bertujuan untuk menganalisis penerapan strategi pemasaran digital melalui platform Shopee pada usaha  Sejahtera Bordir  dalam rangka meningkatkan penjualan bet sekolah SD. Pendekatan penelitian yang digunakan adalah kualitatif dengan fokus menggali secara mendalam proses, strategi, dan dampak penerapan  digital marketing  terhadap kinerja penjualan. Data primer diperoleh dari wawancara mendalam dengan empat informan utama yang meliputi pemilik usaha, admin Shopee, karyawan bagian produksi, dan pelanggan. Data sekunder berasal dari studi pustaka yang relevan dengan topik pemasaran digital dan UMKM. Teknik pengumpulan data meliputi observasi langsung di lokasi usaha, wawancara mendalam, dan dokumentasi. Analisis data dilakukan menggunakan metode triangulasi untuk memadukan data dari berbagai sumber, teknik, dan waktu. Hasil penelitian menunjukkan bahwa  Sejahtera Bordir  memanfaatkan fitur Shopee seperti Shopee Live dan Shopee Analytics untuk memperluas jangkauan pasar, meningkatkan interaksi dengan konsumen, dan memantau perkembangan penjualan. Penerapan strategi pemasaran digital ini berdampak positif terhadap peningkatan volume penjualan serta perluasan pasar, meskipun masih menghadapi kendala dalam hal konsistensi konten promosi di luar platform Shopee.
THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION WITH TRADITIONAL GIFT-GIVING USING A MODERN APPROACH AT KREASI ISTANA WINGKING Ririn Handayani; Amin Silalahi; Harmawan Teguh Saputra
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 15 No. 1 (2026): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v15i1.3710

Abstract

Introduction: This study aims to analyze the effect of service quality on customer satisfaction in traditional gift-giving (seserahan) services with a modern approach at Kreasi Istana Wingking. The growing demand for customized, aesthetically enhanced seserahan services underscores the importance of maintaining high service standards to ensure customer satisfaction and competitiveness in the creative services industry.Methods: This research employs a quantitative explanatory approach involving 35 respondents selected through purposive sampling. Data were collected using a five-point Likert scale questionnaire developed based on SERVQUAL dimensions and customer satisfaction indicators. The instrument was tested for validity and reliability, and the data were analyzed using simple linear regression after satisfying classical assumptions, including normality, multicollinearity, and heteroscedasticity tests.Results: The findings indicate that service quality positively and significantly influences customer satisfaction. Customers generally provided very positive evaluations of the services received, indicating that reliability, responsiveness, assurance, empathy, and tangible aspects play an important role in shaping satisfaction in traditional–modern seserahan services.Conclusion and Suggestion: It can be concluded that improving service quality is essential for enhancing customer satisfaction. Service providers are encouraged to maintain consistent service standards, improve communication clarity, ensure timeliness, and provide personalized attention to strengthen customer trust and long-term business sustainability. Keywords: Customer Satisfaction, , Kreasi Istana Wingking, Service Quality, SERVQUAL, Traditional–Modern Gift Service
Co-Authors Achmad Santoso Balthasar Watunglawar Basuki Hadiprayogo Harmawan Teguh Saputra Jauharo Jauharo Karnadi Karnadi Karnadi Nugroho Edi Santoso Nugroho Edie Santoso Ririn Handayani