Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Journal Publicuho RESISTOR: Jurnal Pendidikan Vokasional Teknik
Kasman
Universitas Halu Oleo
Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Journal Publicuho

 1 
PARADOKS PELAYANAN PUBLIK: Standar Tinggi Versus Realita Lapangan dalam Persetujuan Bangunan Gedung di Kota Kendari La Ode Muhammad Elwan; Taufik; Marni; Kasman
Journal Publicuho Vol. 8 No. 3 (2025): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i3.904

Abstract

This study aims to determine the Paradox of Public Service by criticising High Standards Versus Field Reality in Building Approval in Kendari City. The data sources used are primary data and secondary data. Primary data is data created by researchers for the specific purpose of solving the problems they are handling. Secondary data is data that has been collected for purposes other than solving the problems being faced. This data can be found quickly. The informants in this study were 1 Head of Spatial Planning Section, 1 Spatial Planning Staff, and 4 PBG applicants. The research findings show that the Building Approval Service (PBG) at the PUPR Office of Kendari City has used a one-stop model according to its duties and authorities, but has not fully met public service standards. Complicated procedures, long completion times, and unclear costs hinder the effectiveness of services and open up opportunities for practices outside the provisions. For this reason, it is necessary to simplify procedures, accelerate service times, transparent costs, improve facilities, and strengthen the competence of officers so that PBG services can run more effectively, efficiently, and accountably.
Co-Authors Husein La Ode Muhammad Elwan marni Muhammad Anas Rahmi Safitri Taufik