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All Journal Jurnal Pendidikan : Riset dan Konseptual JURNAL AKADEMIK EKONOMI DAN MANAJEMEN
Syahrul Maulana
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

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Penelitian ini bertujuan untuk mengetahui pelaksanaan kegiatan pembuka, inti dan penutup dalam proses belajar mengajar berbasis PBL menggunakan media gc (Google Classroom) pada mapel sosiologi di kelas X IPS 1 SMA Negeri 6 Pontianak. Metode yang digunakan Syahrul Maulana; Nuraini Asriati; Riama Al Hidayah; Okianna Okianna; Nining Ismiyani
Jurnal Pendidikan : Riset dan Konseptual Vol 8 No 1 (2024): Volume 8, Nomor 1, 2024
Publisher : Lembaga Penelitian dan Pengabdian Universitas Nahdlatul Ulama Blitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28926/riset_konseptual.v8i1.803

Abstract

This study aims to determine the implementation of the opening, core and closing activities in the PBL-based teaching and learning process using gc media (Google Classroom) in the sociology subject in class X IPS 1 SMA Negeri 6 Pontianak. The method used is descriptive qualitative. Data collection techniques used observation techniques, interviews, and communication tools, data collection tools, namely observation guides, interview guides, and documentation, data analysis techniques, namely data reduction, data presentation, drawing conclusions and verification, testing the validity of the data was the extension of observations and triangulation. The results of the study show that in implementing sociology learning using lesson plans (RPP) using the PBL model in the Google Classroom application which consists of preliminary activities, core activities and closing activities.
Pengaruh Kualitas Website dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada PT. Optima Cipta Sertifikasi Syahrul Maulana; Aldila Rahma Putri
JURNAL AKADEMIK EKONOMI DAN MANAJEMEN Vol. 2 No. 1 (2025): JURNAL AKADEMIK EKONOMI DAN MANAJEMEN 
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jaem.v2i1.4169

Abstract

This study aims to determine the effect of Website Quality and Service Quality both partially and simultaneously on Customer Satisfaction at PT. Optima Cipta Sertifikasi. The method used is quantitative. The sampling technique uses the slovin formula with a sample size of 127 respondents. Data collection by questionnaire, and data analysis techniques with validity tests, reliability, classical assumption tests, simple regression analysis, multiple regression, hypothesis tests t-test, f-test, and coefficient of determination. The results of this study indicate that website quality has a significant effect on customer satisfaction. This can be proven that t count> t table (10.966> 1.979) From the results of the simple linear regression analysis, the regression equation Y = 11.859 + 0.665X1 was obtained, the regression coefficient value of 0.665 was obtained indicating that partially the (positive) effect. and service quality has a significant effect on customer satisfaction, this can be proven that t count> t table (11.458> 1.979). And the value of the regression equation Y = 10,350 + 0.714X2 is obtained, so the regression coefficient of 0.714 indicates that partially the influence is (positive), while simultaneously the quality of the website and the quality of service have a significant effect on customer satisfaction with the regression equation Y = 7,324 + 0.357X1 + 0.435X2, indicating a (positive) influence. And the results of the hypothesis test obtained the value of f count> f table or (84,013> 3.07), while the results of the determination coefficient of 0.575%, it can be concluded that the quality of the website and the quality of service have a significant effect on the customer satisfaction variable of 57.5%, while the remaining 42.5% is influenced by other factors.
Co-Authors Aldila Rahma Putri Nining Ismiyani Nuraini Asriati Okianna Okianna Riama Al Hidayah