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Kepuasan Pelanggan Terhadap Ketersediaan Layanan dan Fasilitas Pantai Setumu Tanjung Siambang Dompak Afriyadi Afriyadi; Fitri Novira Viani; Mimi Syahfitri; Riska Saputri Wibowo; Tri Andini; Yuniati Nur Puspitasary; Zahrani Putri Tia Tara
Jurnal Kajian dan Penelitian Umum Vol. 1 No. 6 (2023): Desember: Jurnal Kajian dan Penelitian Umum
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/jkpu-nalanda.v1i6.668

Abstract

Customer satisfaction with the availability of services and facilities is something that must be considered from a tourist spot, especially on beach tourism. Customer satisfaction is also a benchmark for customers to return to visit or use the products / services offered again. The purpose of this study is to find out related to customer satisfaction with the availability of services and facilities on the beach setumu tanjung siambang Dompak and is expected to be able to help beach owners in improving their services and facilities for customer satisfaction. This research uses qualitative methods through interviews with several visitors and direct observation of the field.
Employee Performance Appraisal in the Transporter Section at BINTAN DISTRICT Hospital M. Ramadhan; Mimi Syahfitri; Satriadi Satriadi; Raharani Putri; Tri Andini
International Journal of Management Research and Economics Vol. 2 No. 1 (2024): February : International Journal of Management Research and Economics
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/ijmre-itb.v2i1.1291

Abstract

Performance appraisal is a formal system used to evaluate employee performance so that it is in accordance with predetermined work standards. Evaluation of employee performance must be carried out openly, honestly and objectively. The aim of this research is to find out how the concept and research of employee performance in the BINTAN DISTRICT Regional Hospital section. This research is also expected to be able to provide benefits for the company to be used by managers or management departments to improve the concept of performance assessment. The data collection method in this research was collected by means of interviews with the person in charge and field coordinator. As well as using qualitative methods, the results of this research know the concept of performance assessment of employees in the Transporter section at the BINTAN DISTRICT Regional Hospital.