Yeni Lasmawati
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Analisis Loyalitas Pelanggan Dalam Penggunaan Dompet Digital Dana Yeni Lasmawati; Zanuba Qotrun Nada; Syamsul Hidayat
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 4 No. 2 (2024): April : Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemilang.v4i2.1288

Abstract

E-wallet or digital wallet is a form of payment technology that allows users to store, send and receive money digitally. The aim of this research is to find out whether service quality and customer satisfaction can influence customer loyalty in using the DANA digital wallet. The population in this study were people who had used the DANA digital wallet application with a sample size of 150 respondents. Data was obtained by distributing questionnaires via a Google Form link. The method used in this research is a quantitative method with data analysis techniques used including data normality test, heteroscedasticity test, multicollinearity test, validity and reliability test, and multiple regression test. From the research results, it was found that e-service quality has an effect on customer loyalty, customer satisfaction has no effect on customer loyalty and e-service quality and customer satisfaction together have an effect on customer loyalty.
Pembelajaran Proyek Berbasis Ecoprint dalam menstimulasi kreativitas anak Sekolah Dasar Undar Andir Ratu Yustika Rini; Imarananda Putri Imran; Erwin Hermawan; Islahiyah Islahiyah; Satriyah Triyastati; Haorah Haorah; Mahfudoh Tunisa; Maya Azzahra; Mova R Sianturi; Rena Rena; Diah Adawiyah; Anisa Arlinda Putri; Shinta Damayanti; Yeni Lasmawati
KREATIF: Jurnal Pengabdian Masyarakat Nusantara Vol. 4 No. 3 (2024): September : KREATIF: Jurnal Pengabdian Masyarakat Nusantara
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/kreatif.v4i3.4202

Abstract

Utilization of natural resources available in the school environment is very weak. Meanwhile, the key to implementing interesting learning is a teacher and students who are able to have good creativity. These emerging problems prompted the KKM Universitas Bina Bangsa team to carry out Community Service by carrying out ecoprint-based project learning activities. The community service method is used by paying attention to the first flow, namely providing understanding, preparing a plan for ecobricks project learning activities and small-scale ecobricks trials first with the teacher. The next stage is the implementation of ecobrick project activities by starting with an apperception about ecobricks, then a demonstration of the ecobrick project, and finally the teacher invites students to be able to explore with the media available in the school environment and the tools provided by the teacher. The results found were that all students were able to show their creativity in ecoprint activities.