Claim Missing Document
Check
Articles

Found 3 Documents
Search

Faktor-Faktor Yang Mempengaruhi Penundaan Proses Klaim JHT BPJS Ketenagakerjaan Cabang Medan Oktapianti, Wanda Aulia; Dwi Melisa Putri; Nabila Wulandari; Restu Amalia Mazid; Sri Hajijah Purba
Journal of Educational Innovation and Public Health Vol. 2 No. 3 (2024): Juli : Journal of Educational Innovation and Public Health
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/innovation.v2i3.3026

Abstract

This study aims to identify the factors influencing delays in the claim process of theRetirement Savings Scheme (JHT) at the BPJS Employment Branch Office in Medan. Aqualitative approach was employed through in-depth interviews with BPJS employees,rticipants,andbranch managers.The findingsrevealthatinternalfactorssuch asincomplete documentation, human resource limitations, and technological system disruptionsplay a significant role in causing claim delays. Additionally, external factors includingsuddengovernmentregulatorychangesand inadequateparticipantinformation alsocontribute to these delays. The impact of claim delays on participant satisfaction is profound,necessitating improvements in claim management administration. Based on these findings, itis recommended to enhanceparticipant education and awareness, strengthen humanresources, improve technological system reliability, and develop adaptive mechanisms forregulatory changes to enhance efficiency and participant satisfaction in the JHT claimprocessattheBPJS EmploymentBranchOfficein Medan
EVALUASI PROGRAM ASI EKSKLUSIF DI WILAYAH KERJA PUSKESMAS PADANG BULAN Zuhrina Aidha; Nuraisyah Wulandari Panjaitan; Dwi Melisa Putri; Astrid Novitri Ramadhani Hasibuan; Wulan Andika; Faiza Adinda; Anggi Tri Octavelia; Restu Amalia Mazid; Yulia Adinda Nasution; Wanda Aulia Oktapianti
Medic Nutricia : Jurnal Ilmu Kesehatan Vol. 3 No. 4 (2024): Medic Nutricia : Jurnal Ilmu Kesehatan
Publisher : Cahaya Ilmu Bangsa Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5455/nutricia.v3i4.4391

Abstract

Peningkatan kualitas sumber daya manusia (SDM) dapat dilakukan dengan pemberian ASI eksklusif pada bayi sejak dini. Strategi sosialisasi peningkatan pemberian ASI (PP-ASI) eksklusif di Kota besar di Indonesia masih kurang. Masalah utama rendahnya pemberian ASI di Indonesia adalah faktor sosial budaya, kurangnya pengetahuan akan pentingnya asi serta gencarnya promosi susu formula. Penelitian ini merupakan penelitian kualitatif melalui studi kasus yang bersifat deskriptif. Data primer dikumpulkan melalui wawancara mendalam (indepth interview) dengan informan yang dipilih secara target, yaitu informan yang memiliki pemahaman yang dalam terkait pelaksanaan ASI Eksklusif. Berdasarkan hasil capaian kerja program gizi di wilayah kerja Puskesmas Padang Bulan kota Medan tahun 2024, pada evaluasi I yaitu bulan Januari, Februari, Maret kegiatan program puskesmas sebanyak 16 (10,9%) dan pada evaluasi II yaitu April, Mei, Juni sebanyak 12 (8,2%). Pada tahun 2023, puskesmas Padang Bulan telah melaksanakan program ASI Eksklusif dengan capaian 21%. Hal ini tentunya tidak dapat mencapai SPM dari Kemenkes yang dimana target dari SPM Puskesmas Padang Bulan sama seperti SPM Kemenkes.
Analysis Of The Management And Utilization Of The National Health Insurance Capitation Fund (JKN) Puskesmas In Deli Serdang Regency Oktapianti, Wanda Aulia; Dwi Melisa Putri; Indah Doanita Hasibuan; Restu Malia Mazid; Nabila Wulandari
Jurnal EduHealth Vol. 15 No. 02 (2024): Jurnal eduHealt, Edition April - June , 2024
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study discusses the analysis of the management and utilization of the National Health Insurance (JKN) capitation fund at the Puskesmas in Deli Serdang Regency. The research method used was an in-depth interview and qualitative approach at 3 puskesmas in Deli Serdang Regency, namely Gunung Tinggi Health Center, Kutalimbaru Health Center and Bandar Baru Health Center. The results show the effectiveness and efficiency of capitation fund management practices at the puskesmas, with strict supervision in accordance with applicable regulations. Capitation funds are used to pay for health care services and operational costs. The Puskesmas studied has also used JKN capitation funds in accordance with the specified percentage, but several aspects need to be considered to ensure better compliance. Suggestions for improving the effectiveness of the use of capitation funds include capacity building and training related to capitation fund management.