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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN DI PUSKESMAS GAYAMAN KABUPATEN MOJOKERTO Saktio Pratama, Aldiansyah; Nurwidji; Arief Fardiansyah
Hospital Majapahit (JURNAL ILMIAH KESEHATAN POLITEKNIK KESEHATAN MAJAPAHIT MOJOKERTO) Vol 15 No 2 (2023): Hospital Majapahit
Publisher : LPPM Sekolah Tinggi Ilmu Kesehatan Majapahit Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55316/hm.v15i2.1007

Abstract

Patient satisfaction is very important and is the most frequently discussed issue. Patient satisfaction at the health centre itself depends on the subjectivity of the patient. The purpose of this study was to analyse the effect of service quality on patient satisfaction at Gayaman Health Centre, Mojokerto Regency. This research includes quantitative research where this research includes survey research conducted in May - August 2023. The population in this study were all patients/families of patients at Gayaman Health Centre, Mojokerto Regency who were registered at inpatient and outpatient counters. The sample used was accidental sampling, the sampling technique used was Accidental Sampling. The validity test tests whether the question is valid or not can be done through the Excel Statistical Analysis computer program, while the reliability test has a Cronbach's Alpha value above 0.60. The simple regression test result a = 3.266 is a constant value, which means that if X is considered 0, the patient satisfaction value is 3.266, b = 0.425 which is positive. Based on the description and analysis, it is known that service quality has a positive effect on patient satisfaction. Judging from the validity test of service quality on consumer satisfaction (patients) meets the requirements because the correlation value has a value above 0.2732. most patients / families of patients agree (satisfied) in terms of physical appearance (tangibles) with a percentage of 48%, reliability (reliability) 48%, and assurance and empathy (empathy) 44%.
Implementasi Upaya Promotif Kesehatan Jiwa untuk Meningkatkan Derajat Kesehatan Jiwa Masyarakat dan Menurunkan Stigma di Wilayah Kabupaten Mojokerto Mawaddah, Nurul; Suhartanti, Ika; Ariyanti, Fitria Wahyu; Abidah, Rahmi Syarifatun; Nurwidji
DEDIKASI SAINTEK Jurnal Pengabdian Masyarakat Vol. 3 No. 3 (2024): Desember 2024
Publisher : Al-Hijrah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58545/djpm.v3i3.442

Abstract

Prevalensi gangguan jiwa psikosis/skizofrenia, depresi dan masalah kesehatan jiwa di Indonesia mengalami peningkatan berdasarkan data survey kesehatan indonesia tahun 2023. Tingginya stigma, kurangnya kesadaran dan peran serta masyarakat tentang kesehatan jiwa menjadi salah satu faktor presipitasi kasus ini. Oleh karena itu upaya promotif kesehatan jiwa menjadi sangat penting sebagai upaya mengenali faktor resiko masalah kejiwaan, pencegahan, serta meningkatkan kemampuan adaptasi dan ketahanan kesehatan jiwa. Kegiatan pengabdian masyarakat ini dilakukan dengan tujuan untuk meningkatkan derajat kesehatan jiwa masyarakat dan menurunkan stigma gangguan jiwa di wilayah kabupaten mojokerto melalui implementasi upaya promotif kesehatan jiwa. Sasaran pada kegiatan ini adalah kelompok masyarakat, keluarga, dan institusi pendidikan sekolah menengah atas yang ada diwilayah Kabupaten Mojokerto. Metode pelaksanaan kegiatan terdiri dari: perijinan dan advokasi dengan pimpinan kelompok sasaran, skrining kesehatan jiwa dengan instrumen Self Reporting Questionnaire (SRQ), pemberian informasi hasil skrining, upaya promotif kesehatan jiwa dan evaluasi kegiatan. Hasil pengabdian menunjukkan adanya peningkatan pemahaman, penerimaan dan partisipasi masyarakat dalam upaya kesehatan jiwa, sehingga berdampak pada penurunan stigma gangguan jiwa dimasyarakat.
PENGARUH BEBAN KERJA DAN JOB- INSECURITY TERHADAP STRES KERJA PADA KARYAWAN DI PT. INTIDRAGON SURYATAMA MOJOKERTO Risti Meinasari; Nurwidji; Fardiansyah, Arief
Hospital Majapahit (JURNAL ILMIAH KESEHATAN POLITEKNIK KESEHATAN MAJAPAHIT MOJOKERTO) Vol 16 No 2 (2024): HOSPITAL MAJAPAHIT
Publisher : LPPM Sekolah Tinggi Ilmu Kesehatan Majapahit Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55316/hm.v16i2.1050

Abstract

Workload and job insecurity are two main factors that support each other and influence stress that occurs in employees. A workload that is too high can make employees feel stressed and overwhelmed. This can cause stress both physically and mentally plus feelings of insecurity at work. The aim of this research is to analyze the influence of workload and job insecurity on work stress among employees at PT. Intidragon Suryatama Mojokerto. The research design used correlational analytic with a cross sectional approach. The total population was 2500 respondents, a sample of 97 respondents was taken using random sampling techniques. The measuring tool used questionnaire, the results are processed through the stages of editing, coding, scoring, tabulating and analyzed by using the Spearman Rho test. The research results showed that there was no influence of workload on job stress (pvalue= 0.50), there was an influence of job insecurity on job stress (pvalue=0.036). The higher the level of job insecurity, the higher the level of work stress, conversely, the higher the workload does not guarantee that the work stress felt by employees will be higher
FAKTOR YANG BERPENGARUH TERHADAP KELENGKAPAN IMUNISASI DASAR DI WILAYAH KERJA DINAS KESEHATAN KABUPATEN MOJOKERTO Ridha Rahayu; Nurwidji; Dhonna Anggreni; Dwi Helynarti Syurandhari
Hospital Majapahit (JURNAL ILMIAH KESEHATAN POLITEKNIK KESEHATAN MAJAPAHIT MOJOKERTO) Vol 17 No 1 (2025): HOSPITAL MAJAPAHIT
Publisher : LPPM Sekolah Tinggi Ilmu Kesehatan Majapahit Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55316/hm.v17i1.1072

Abstract

The immunization program is included in efforts to reduce morbidity, disability and mortality in infants and toddlers. The achievement of complete immunization still has not reached the target. A number of factors are known to influence the low coverage of complete basic immunization. This study aimed to determine the factors that influence the completeness of basic immunization in infants in the working area of the Mojokerto District Health Office. This study used a case control approach, with the population in this study were all mothers of infants in the Mojokerto District Health Office Work Area totaling 16,019 people. The sample in this study was 96 mothers of infants who had met the inclusion criteria. data were collected by questionnaire and then analyzed using logistic regression test. The results showed that there was an effect of mother's education level (p value = 0.000), mother's knowledge (p value = 0.000), and family support (p value = 0.000) on the completeness of basic immunization in infants in the working area of the Mojokerto District Health Office, and there was no effect of mother's employment status (p value = 0.285), number of children (p value = 0.885), and distance and affordability of immunization services (p value = 0.947) on the completeness of basic immunization in infants in the working area of the Mojokerto District Health Office. The positive effect of education level, knowledge and family support explains that the higher the education, the better the knowledge and family support, the higher the mother's motivation to immunize her child. Given the importance of the influence of family support on the completeness of immunization in infants, it is very important to involve the role of families in the toddler family development program so that families participate in supporting the implementation of immunization in infants.
Implementasi Upaya Promotif Kesehatan Jiwa untuk Meningkatkan Derajat Kesehatan Jiwa Masyarakat dan Menurunkan Stigma di Wilayah Kabupaten Mojokerto Mawaddah, Nurul; Suhartanti, Ika; Ariyanti, Fitria Wahyu; Abidah, Rahmi Syarifatun; Nurwidji
DEDIKASI SAINTEK Jurnal Pengabdian Masyarakat Vol. 3 No. 3 (2024): Desember 2024
Publisher : Al-Hijrah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58545/djpm.v3i3.442

Abstract

Prevalensi gangguan jiwa psikosis/skizofrenia, depresi dan masalah kesehatan jiwa di Indonesia mengalami peningkatan berdasarkan data survey kesehatan indonesia tahun 2023. Tingginya stigma, kurangnya kesadaran dan peran serta masyarakat tentang kesehatan jiwa menjadi salah satu faktor presipitasi kasus ini. Oleh karena itu upaya promotif kesehatan jiwa menjadi sangat penting sebagai upaya mengenali faktor resiko masalah kejiwaan, pencegahan, serta meningkatkan kemampuan adaptasi dan ketahanan kesehatan jiwa. Kegiatan pengabdian masyarakat ini dilakukan dengan tujuan untuk meningkatkan derajat kesehatan jiwa masyarakat dan menurunkan stigma gangguan jiwa di wilayah kabupaten mojokerto melalui implementasi upaya promotif kesehatan jiwa. Sasaran pada kegiatan ini adalah kelompok masyarakat, keluarga, dan institusi pendidikan sekolah menengah atas yang ada diwilayah Kabupaten Mojokerto. Metode pelaksanaan kegiatan terdiri dari: perijinan dan advokasi dengan pimpinan kelompok sasaran, skrining kesehatan jiwa dengan instrumen Self Reporting Questionnaire (SRQ), pemberian informasi hasil skrining, upaya promotif kesehatan jiwa dan evaluasi kegiatan. Hasil pengabdian menunjukkan adanya peningkatan pemahaman, penerimaan dan partisipasi masyarakat dalam upaya kesehatan jiwa, sehingga berdampak pada penurunan stigma gangguan jiwa dimasyarakat.