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All Journal Jurnal Riset Manajemen Jurnal Riset Manajemen dan Ekonomi Jurnal Riset dan Inovasi Manajemen Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Muqaddimah: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Jurnal Ekonomi, Akuntansi dan Perpajakan Jurnal Ilmiah Manajemen dan Akuntansi
Emilia Pranata
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Other

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Pengaruh Pemberian Reward dan Punishment terhadap Motivasi Kerja Karyawan pada Dealer BMW Astra HR. Muhammad Surabaya Estee Lauder Santoso; Emilia Pranata; Iswati Iswati; Siti Aisah
JURNAL RISET MANAJEMEN (JURMA) Vol 1 No 4 (2023): December : Jurnal Riset Manajemen
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v1i4.1045

Abstract

This research wants to know more about "EFFECT OF REWARD AND PUNISHMENT ON EMPLOYEE'S WORK MOTIVATION" in accordance with the main problem, namely the effect of reward and punishment on PT BMW Astra Surabaya's employee motivation. The background for this research is that there are many employees who feel they are not being cared for in their maximum performance and there are still some employees who do not comply with the regulations that have been made. The purpose of this study was to find out: Is the effect of giving rewards and punishments on employee motivation to increase and discipline the performance of existing employees. The method used in this study is a quantitative method that aims to measure the work performance of existing employees in the provision of rewards and punishments whether it will further build employee performance motivation. Meanwhile, to support this research, it was obtained through library research and questionnaires by distributing questionnaires to several sections of employees. The population in this study were employees of BMW Astra Surabaya. The conclusion from this study is that giving rewards greatly influences the work motivation of BMW employees, because employees will receive rewards when they achieve their goals. Giving punishment also affects the work motivation of BMW Astra HR employees. Muhammad, because employees know how to work with more discipline. The existence of reward and punishment allows employees to have benchmarks in everything they do and maintain integrity with every current employee.
Pengaruh Gaya Kepemimpinan, Kompensasi, dan Motivasi Kerja Terhadap Kinerja Karyawan PT. Aneka Kelola Unggul Ennor Ennor; Iswati Iswati; Emilia Pranata
JURNAL RISET MANAJEMEN DAN EKONOMI (JRIME) Vol. 2 No. 3 (2024): Juli : JURNAL RISET MANAJEMEN DAN EKONOMI (JRIME)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jrime-itb.v2i3.2160

Abstract

This research was conducted to find out about “The Effect of Leadership Style, Compensation, and Work Motivation on Employee Performance” in accordance with the subject matter raised, namely the influence of leadership style, compensation, and work motivation on the performance of employees of PT Aneka Kelola Unggul. The background of this research is that there have been many cases of employee turnover Intention in the company. The purpose of this study was to analyze the effect of leadership, compensation, and work motivation on the performance of employees of PT Aneka Kelola Unggul. The method used in this research is quantitative method. The sample used in this study was the entire number of employees including 50 people using the total sampling method. Technical analysis using multiple linear regression with the help of statistical data processing applications. The conclusion of the results of this study is that leadership style and work motivation significantly and positively affect the performance of employees of PT Aneka Kelola Unggul. While compensation significantly and negatively affects the performance of employees of PT Aneka Kelola Unggul.
Pengaruh Pendidikan dan Pelatihan Kerja Terhadap Kinerja Karyawan PT. Buhler Indonesia Farichatus Solichah; Iswati Iswati; Emilia Pranata
Jurnal Riset dan Inovasi Manajemen Vol. 2 No. 3 (2024): Agustus : Jurnal Riset dan Inovasi Manajemen
Publisher : Universitas Katolik Widya Karya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jrim-widyakarya.v2i3.3902

Abstract

This research aims to determine the effect of education and job training on the performance of PT employees. Buhler Indonesia Tangerang – Banten. The approach used in this research is quantitative. The population in this study were all employees of PT. Buhler Indonesia, numbering 50 people. Sampling if the subjects to be studied are less than 50 people, it is best to take all of them. in this research is a multiple linear regression analysis technique with SPSS 26 software, the theme of this researcher is the influence of education and job training on the performance of PT employees. Buhler Indonesia. The second level of probability, namely job training, has a significant effect on the performance of PT employees. Buhler Indonesia
Pengaruh Citra Destinasi, Fasilitas Wisata, terhadap Kepuasan Konsumen pada Wisata Goa Gong Pacitan Istikomah Istikomah; Achmad Djoni Sudirman; Iswati Iswati; Emilia Pranata
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan Vol. 1 No. 6 (2023): DESEMBER : Maeswara
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/maeswara.v1i6.404

Abstract

This study aims to:1) determine the effect of destination imageon consumer satisfaction in Pacitan Gong Cave Tourism, 2) determine the effect of facilities on consumer satisfaction in Pacitan Gong Cave Tourism, 3) determine the effect of desination image, tourist facilities on consumer satisfaction in Pacitan Gong Cave Tourism. This study resulted that Destinatin Image (X1) has an effect on Consumer Satisfaction (Y), where the T count value is 4,079 > T table value 1,989, meaning that there is a significant effectof destination image (X1) on consumer satisfaction (Y). Tourismfacilities (X2) have an effect on consumer satisfaction (Y), where the T value us 2,913 > 1,989 meaning that there is a significant influence of tourism facilities (X2) on consumer satisfaction (Y). The F value is 94,504 which means it is positive with a significant value of 0,000 means less than 0,05. There fore, simultaneously the desination image variable and tourist facilities have a positive effect on the consumer satisfaction variable. And the last one is the test results for the value of R2 is 6,090 which means that the variables X1 and X2 are able to explain the variable Y by 69,0%.
Peran Pelayanan Akademik dalam Meningkatkan Kepuasan Mahasiswa di STIE IBMT Surabaya Ilham Sulaiman; Iswati Iswati; Emilia Pranata
MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis Vol. 2 No. 3 (2024): Juli : MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis
Publisher : Sekolah Tinggi Ilmu Syariah Nurul Qarnain Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/muqaddimah.v2i3.955

Abstract

This research was conducted to find out about "The role of academic services in increasing student satisfaction at STIE IBMT Surabaya". In accordance with the main issue raised, namely the role of academic services in increasing student satisfaction. Among other things, the quality of service, the level of student satisfaction, as well as the characteristics of student expectations for STIE IBMT Surabaya, which is the background for conducting this research, is because there is still a lot of concern regarding STIE IBMT Surabaya students' dissatisfaction with the quality of services provided. The research method used in this research is a qualitative method, there are 6 informants consisting of STIE IBMT students as partners and teaching staff and staff as partners of STIE IBMT Surabaya using primary data sources and secondary data used to collect data using observation, interviews and documentation of the data that has been collected and analyzed. The conclusion of this research is that the academic role of STIE IBMT Surabaya is very much needed and very important to increase students' sense of satisfaction significantly and positively which influences the image of the campus to become the choice of prospective new students. Meanwhile, if academics do not play a role in trying to improve service quality, it will make the campus image negative and affect the popularity of prospective new students interested in STIE IBMT Surabaya in the future.
Pengaruh Digital Marketing dan Kualitas Pelayanan Terhadap Keputusan Pembelian di Indomaret Surabaya Nurya Rizkiyani; Iswati Iswati; Emilia Pranata
Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Vol. 1 No. 3 (2024): Agustus : Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jimakebidi.v1i3.262

Abstract

This research seeks to provide a deeper understanding of the "Effect of Digital Marketing and Service Quality on Purchasing Decisions at Indomaret Surabaya City" related to the main issues discussed by the relationship between digital marketing and service quality on purchasing decisions at Indomaret Surabaya City. The background of this research is the rapid development of innovation, so that a new marketing strategy has emerged, namely digital marketing. However, not only that, service quality also plays a role in how influential it is on purchasing decisions. Proving the effect of digital maeketing and service quality on purchasing decisions at Indomaret Surabaya City is the main objective of this study. Data was collected through a quantitative survey using Google Form and processed by quantitative methods to Indomaret customers in Surabaya City, especially East Surabaya. Researchers used purposive sampling, so that researchers selected data that reflected respondents from the population obtained. After that, the data that has been collected is run with SPSS and Multiple Linear Regression for data analysis. The conclusion of this study is that there is a relationship from digital marketing and service quality on purchasing decisions.
Pengaruh Kualitas Pelayanan dan Kepuasan Pelanggan terhadap Loyalitas Pelanggan pada Tanjung Decoration Ainiyatul Mukarromah; Iswati Iswati; Emilia Pranata
Jurnal Ekonomi, Akuntansi, dan Perpajakan Vol. 1 No. 3 (2024): Agustus: Jurnal Ekonomi, Akuntansi, dan Perpajakan (JEAP)
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jeap.v1i3.332

Abstract

This study aims to analyze the effect of service quality, perceived value, and customer satisfaction on customer loyalty at Tanjung Decoration. Service quality, perceived value and customer satisfaction are key factors influencing purchase decisions and customer retention in the decoration service industry. However, there has not been much research specifically examining the relationship between these variables in the context of Tanjung Decoration. This research is worth conducting for several reasons. First, Tanjung Decoration is a major player in the fast-growing decoration industry, and an understanding of the factors that influence customer loyalty will help them improve their marketing and service strategies. Second, with a focus on service quality, perceived value, and customer satisfaction, this research will provide valuable insights for managers and practitioners in developing more effective programs to increase customer loyalty. Third, this research will complement the literature on marketing management and consumer behavior by providing a more in-depth understanding of the factors that influence purchasing behavior and customer loyalty in the context of the decoration services industry. By combining appropriate research methodology with a strong theoretical framework, this research is expected to make a significant contribution to the development of knowledge in the field of marketing management and consumer behavior. The results of this study are expected to be a valuable reference source for researchers, practitioners, and other stakeholders interested in understanding and improving customer loyalty in the decoration service industry.
PENGARUH STORE ATMOSPHERE, PROMOTION, PERCEIVED VALUE TERHADAP REVISIT INTENTION DI KEDAI BAKSO PUTRA MANTEP Ikhwanul Yaqin; Iswati Iswati; Suyono Suyono; Emilia Pranata
Jurnal Ilmiah Manajemen dan Akuntansi Vol. 2 No. 6 (2025): November : Jurnal Ilmiah Manajemen dan Akuntansi
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/0p83wh13

Abstract

This study aims to determine “the influence of store atmosphere, promotion, and perceived value on revisit intention at Kedai Bakso Putra Mantep.” This study uses a quantitative method with data collection techniques through questionnaires distributed to customers of Kedai Bakso Putra Mantep with a total of 98 respondents. Data analysis was conducted using multiple linear regression to test the relationship between independent variables (store atmosphere, promotion, perceived value) and the dependent variable (revisit intention). The results of the study indicate that store atmosphere and perceived value have a significant influence on revisit intention, while promotion has a lower influence compared to the other two variables. The implication of this study is that Putra Mantep Meatball Shop needs to improve the aspects of comfort and perceived value for customers to increase the likelihood of repeat visits.
Co-Authors Achmad Djoni Sudirman Ainiyatul Mukarromah Ennor Ennor Estee Lauder Santoso Farichatus Solichah Ikhwanul Yaqin Ilham Sulaiman Istikomah Istikomah Iswati Iswati Nurya Rizkiyani SITI AISAH Suyono Suyono