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Employee Performance Analysis of the Population and Civil Registration Office in Bengkulu City in the "3 in 1 Duka Cita" Service Anggara, Rema; Lorita, Evi; Rikardo, Yanuar
Social Sciences Journal Vol. 2 No. 2 (2025): Agustus
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v2i2.793

Abstract

Findings indicate that while the implementation of the "3 in 1 Duka Cita" service has generally been effective in easing administrative burdens for grieving families, several obstacles remain. These include limited human resources, coordination challenges across departments, and inconsistent communication to the public. Despite these challenges, the dedication of front-line staff and simplified service mechanisms contribute significantly to service success. The research also reveals that employee performance is influenced by internal motivation, availability of resources, and clear job descriptions. The study concludes that while the initiative aligns with public service improvement goals, continuous monitoring, capacity building, and public education are needed to enhance overall performance and sustainability. This research contributes to understanding how integrated services in civil registration can be optimized through focused performance evaluation and organizational improvements.
SWOT Analysis of Raw Water Source Management at the Regional Drinking Water Company (PDAM) Tirta Hidayah, Bengkulu City Sahara, Sherly Marta; Saputra, Harius Eko; Rikardo, Yanuar
Social Sciences Journal Vol. 2 No. 2 (2025): Agustus
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v2i2.794

Abstract

This study aims to evaluate the strategic management of raw water sources at the Regional Drinking Water Company (PDAM) Tirta Hidayah in Bengkulu City using a SWOT analysis approach. The availability of clean water is a critical component for public health and sustainable development. However, water quality degradation due to pollution and climate change poses significant challenges for public utilities like PDAM. Employing a qualitative descriptive method, the research gathers data through direct observation, in-depth interviews with key stakeholders, and documentation analysis. The findings indicate that PDAM Tirta Hidayah possesses notable strengths, such as the application of modern water treatment technologies, adherence to health regulations including the Ministry of Health Regulation No. 2 of 2023, and a professional operations team. Nevertheless, several weaknesses persist, including limited treatment capacity, inconsistent water quality, high operational costs, and pollution of the Bentiring River, which is the primary water source. Opportunities for improvement lie in adopting advanced water processing technologies, fostering public-private partnerships, and increasing community awareness regarding water conservation. However, external threats such as climate variability and inadequate infrastructure remain pressing issues. Based on the SWOT analysis, a comprehensive strategic plan is recommended to enhance the effectiveness, efficiency, and sustainability of raw water management in Bengkulu. These strategies should address both internal shortcomings and external risks while leveraging existing organizational strengths and market opportunities. This study contributes to the broader discourse on public sector water governance and offers actionable insights for policymakers and utility managers.
The Effectiveness Of The Overseas Internship Program For Workers At The Department Of Manpower And Transmigration Of Bengkulu Province Shintia, Anisa; Yusuarsono, Yusuarsono; Rikardo, Yanuar
Social Sciences Journal Vol. 1 No. 4 (2025): Agustus
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/soc.v1i4.284

Abstract

This study aims to determine the effectiveness of the overseas internship program for workers at the Department of Manpower and Transmigration of Bengkulu Province. Using a qualitative approach, data were collected through interviews and documentation involving five informants, including three key informants and two supporting ones. The analysis applies Cambel J.P.'s effectiveness theory, which includes five key indicators: program success, target achievement, satisfaction, input-output ratio, and overall goal fulfillment. The findings reveal that the program operates in line with its intended objectives, though it faces several challenges such as a demanding selection process and limited outreach to the public. Most of the program's targets are achieved, although the input-output efficiency remains relatively low. Participant satisfaction also requires improvement, particularly regarding access to information and supporting infrastructure. Overall, the program is considered moderately effective in enhancing workforce competence and competitiveness, though further evaluation is necessary to improve its impact and efficiency.
Work Discipline of Employees of the Library and Archives Service of Bengkulu Province Putri, Salsahbilah; Saputra, Harius Eko; Rikardo, Yanuar
Social Sciences Journal Vol. 1 No. 4 (2025): Agustus
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/soc.v1i4.291

Abstract

This study aims to analyze the level of work discipline among employees at the Library and Archives Service of Bengkulu Province and identify the influencing factors. Work discipline is a crucial component in achieving organizational goals, particularly in government institutions that provide public information and archival services. The research employed a descriptive qualitative approach with data collected through interviews, observations, and documentation. Informants consisted of institutional employees and library service users. The findings indicate that most employees demonstrate good discipline, especially in terms of attendance, compliance with regulations, and ethical behavior at work. However, some minor disciplinary issues were observed, such as the use of personal gadgets during working hours and loud conversations that disrupt the work environment. Factors affecting work discipline include leadership, electronic attendance systems, individual awareness, and the overall work environment. The study recommends continuous coaching, capacity-building for employees, and optimization of supervisory systems to enhance discipline and professionalism in the workplace.
PKM Sosialisasi Gerakan Pemuda Membangun Desa Dalam Meningkatkanpendapatan Asli Desa Lorita, Evi; Saputra, Harius Eko; Amin, Bando; Yusuarsono, Yusuarsono; Rikardo, Yanuar; Sulisman, Readi
Jurnal Dehasen Untuk Negeri Vol 3 No 2 (2024): Juli
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jdun.v3i2.9698

Abstract

A Community Service (PKM) activity with the theme "Socialization of the Youth Movement to Build Villages to Increase Village Original Income" was held in Rindu Hati Village, Taba Penanjung District, Central Bengkulu Regency. The main objective of this activity was to provide understanding and motivation to village youth to play an active role in development that has implications for increasing Village Original Income (PADes). The activity was carried out through direct socialization and counseling methods to youth and Karang Taruna administrators, by delivering material on youth, village development, and PADes management. The results of the activity showed that the participants were highly enthusiastic and gained a better understanding of the importance of the role of youth as agents of change, agents of development, and drivers of the local economy. This activity also encouraged the birth of creative and innovative ideas in developing village potential. Evaluation showed that this socialization was effective in increasing youth awareness and participation in sustainable development in Rindu Hati Village. The sustainability of the activity is expected through continued guidance and collaboration between the village government, educational institutions, and youth organizations.
PKM Pemberdayaan Warga Binaan Di Lapas Perempuan Klas II B Bengkulu Imanda, Antonio; Handayani, Tuti; Sariningsih, Marida; Rikardo, Yanuar; Yusuarsono, Yusuarsono; Nova, Nova; Larasati, Jesicha Fitria
Jurnal Dehasen Untuk Negeri Vol 3 No 2 (2024): Juli
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jdun.v3i2.9699

Abstract

This Community Service (PKM) activity aims to empower inmates at the Class II B Women's Correctional Institution (Lapas) in Bengkulu through interpersonal communication training, personality development, and independence. This program is motivated by the importance of increasing the social and psychological capacity of inmates so they can adapt positively, build self-confidence, and prepare themselves for social reintegration after the rehabilitation period ends. The implementation method of the activity uses an educational, participatory, and humanistic approach, which emphasizes the active involvement of participants in the training process through interactive lectures, group discussions, communication simulations, and self-reflection. The activity was attended by 40 female inmates and facilitated by a team of lecturers and students from Dehasen University Bengkulu in collaboration with the Prison. The results of the activity showed an increase in the inmates' ability to understand and apply the principles of effective interpersonal communication, such as active listening, managing emotions, and conveying messages empathetically. Participants also showed increased self-awareness, self-confidence, and motivation to improve themselves and build more harmonious social relationships. The evaluation of the activity showed that more than 90% of participants felt this activity was very useful and relevant to their needs during the rehabilitation period. This activity demonstrates the effectiveness of a communication-based and psychosocial empowerment approach in strengthening the character, personality, and independence of inmates. The program also emphasizes the crucial role of higher education institutions in supporting a humane and sustainable social rehabilitation process through synergy between academia and correctional institutions.
PKM Sosialisasi Integrasi Solidaritas Dalam Organisasi Kemahasiswaan Yusuarsono, Yusuarsono; Lorita, Evi; Sariningsih, Marida; Saputra, Harius Eko; Rikardo, Yanuar; Sahara, Sherly Marta
Jurnal Dehasen Untuk Negeri Vol 3 No 2 (2024): Juli
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jdun.v3i2.9701

Abstract

This Community Service (PKM) activity aims to foster and strengthen the value of social solidarity in student organizations, especially the Public Administration Student Association (HIMAPLIK) of Dehasen University, Bengkulu. In the era of globalization that is full of challenges of individualism and rapid social change, the millennial generation as part of the academic community needs to have a high collective awareness and spirit of togetherness to maintain the integrity of the organization. This activity was carried out in the form of a Public Dialogue with the theme "Integration of Solidarity in Student Organizations", which was attended by HIMAPLIK administrators and members. The activity method used a participatory approach through lectures, interactive discussions, and question and answer sessions to increase participants' understanding of the meaning, forms, and application of positive social solidarity in organizations. The results of the activity showed that HIMAPLIK students have an awareness of the importance of solidarity in maintaining cohesiveness, cooperation, and shared responsibility. Social solidarity is interpreted as a form of togetherness, sincerity, mutual cooperation, and mutual support in achieving organizational goals. This activity also encourages students to be more active, communicative, and play a role in building a harmonious and productive organizational climate. Through this PKM activity, it is hoped that HIMAPLIK can become a forum for forming the character of students who are socially minded, disciplined, and oriented towards the values ​​of togetherness in academic and social life.