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Journal : Journal of Publicness Studies

Disiplin Kerja Dalam Kinerja Guru Di Smp Negeri 14 Palu Pratiwi, Wiwi; Nuraisyah; Amijaya, Meldi
JPS: Journal of Publicness Studies Vol 2 No 2 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/jps.v2i2.1997

Abstract

Work Discipline in Teacher Performance at SMP Negeri 14 Palu". Guided by Intam Nuraisyah, as (Supervisor I) and Meldi Amijaya as (Supervisor II). This study aims to find out how the work discipline and performance of teachers in SMP Negeri 14 Palu are. The basis of the research used in this study is a qualitative approach with a descriptive type. This research is classified as a descriptive qualitative research type because this research provides an overview of the research results by describing the actual data obtained in the field. This research will describe Work Discipline and Teacher Performance. Based on the results of the study, it was concluded that teachers' work discipline is an important factor that affects their performance in carrying out their duties as educators. Work discipline is understood as a form of responsibility, awareness, and commitment to regulations, time, and professional duties, which is reflected in punctuality of attendance, compliance with school rules, completion of teaching equipment, and involvement in school activities. High work discipline also has a positive impact on the quality of learning, relationships with students, and the trust given by school leaders. Despite obstacles such as high administrative burdens and limited support systems, teachers still strive to maintain discipline through personal awareness and strong organizational cultural support. Therefore, teachers' work discipline is not only influenced by internal factors, but also highly dependent on leadership, school management, and the efficiency of the work system that supports the creation of optimal teacher performance.
Efektivitas Ombusdman Republik Indonesia Perwakilan Sulawesi Tengah  Dalam Pencegahan Maladministrasi Pelayanan Publik Triwijaya, Gilang; Tahili, Mashuri H.; Amijaya, Meldi
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/1af85q53

Abstract

This study aims to examine the effectiveness of the Ombudsman of the Republic of Indonesia, Central Sulawesi Representative, in handling reports of maladministration in public services. The research uses a descriptive qualitative approach and focuses on the effectiveness indicators proposed by Richard M. Steers, namely productivity, adaptability, job satisfaction, and resource achievement. Data was collected through interviews and documentation. Based on the findings, the productivity indicator is considered fairly good, as seen from the assistants' ability to analyze and follow up on reports adequately, both in terms of speed and accuracy. The informants in this study were selected based on their knowledge of the issues being investigated, including personnel from the Complaint Receipt and Verification Division (PVL), the Report Investigation Division (RIKSA), the Prevention Division, and members of the public who submitted complaints. In terms of adaptability, the performance is also considered good, as the institution has shown the ability to adjust well to changes, both in regulatory aspects and social dynamics. For job satisfaction, employees at the Ombudsman demonstrate a high level of enthusiasm and pride in contributing to the improvement of public service delivery. However, the achievement of performance targets has not been fully optimal, primarily due to a high workload and limited personnel. The findings regarding resource achievement indicate ineffectiveness, as the limited number of staff has resulted in delays in the report examination process, restricted monitoring coverage, and a high individual workload. This issue is a major factor affecting the overall effectiveness of the Ombudsman in carrying out its functions optimally.