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Manajemen Konflik Pada Tatanan Pelayanan Keperawatan Di Rumah Sakit: Literature Review Fitrianingsih, Ana; Anjani, Alya Huwaida; Fitriya, Neng Inggri; Anggraini, Puspa Dewi; Ridwan, Heri; Purnama, Ahmad
Jurnal Keperawatan Malang Vol 8 No 2 (2023): Jurnal Keperawatan Malang (JKM)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat STIKes Panti Waluya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36916/jkm.v8i2.233

Abstract

ABSTRAK Backgorund: The majority of healthcare professionals who offer services in hospitalsare nurses. However, nurses frequently neglect interprofessional partnerships and teamwork in favor of concentrating solely on their individual jobs. This may lead to conflict inside a healthcare organization, which may have an impact on the efficiencywith which nurses provide nursing care. Purpose: The purpose of this literature review is to identify factors that have the potential to cause conflict, the parties involved in conflict management, conflict management strategies or solutions in the nursing workplace, and variables that influence the success of conflict resolution. Methods: A literature review was used as a method in this research. The scientific databases used are Google Scholar, Sage Journals, PubMed, Elsevier, Wiley, BookedCentral,andPortal Garuda. The search results yielded 92 articles.After selection,there were 11 international journal articles and 14 national journal articles. The selection process uses an abstract checklist and a PRISMA checklist. Result: The results of the review show that the factors that cause conflict in health services include work stress, low work satisfaction and motivation, miscoordination a lack of empathy in interdisciplinary collaboration and toxic leadership. The parties involved in conflict resolution are the head of the room, nurse manager, nurses and doctors. Conflict resolution can be carried out with compromising, integrating,cooperative, assertive and obliging strategies which are supported by interdisciplinary communication, management skills, emotional intelligence and the involvement of clinical educators. Conclusion:The aspects that most often cause conflict are work stress and problems with work coordination and interdisciplinary collaboration. The parties most often involved are the head of the room and the nurse manager. Conflict management can be done using an integrating style, where the integrating style is also the most dominant style of conflict management strategy. Mindfulness is a supporting factor in implementing this integrating style. Key words: Conflict Management; Hospital; Nursing; Related parties; Strategy Issues.
The Correlation Of Smartphone Addiction And Interpersonal Communication Ability Of Undergraduate Nursing Students Anggraini, Puspa Dewi; Diding Kelana Setiadi; Rafika Rosyda
JURNAL KEPERAWATAN DAN FISIOTERAPI (JKF) Vol. 6 No. 2 (2024): Jurnal Keperawatan dan Fisioterapi (JKF)
Publisher : Fakultas Keperawatan dan Fisioterapi Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/jkf.v6i2.2119

Abstract

The existence of smartphones has brought both positive and negative impacts on human life. Unwise use of smartphones can lead to addiction, which affects communication. Establishing good relationships to prevent social alienation in interpersonal communication is important. This study aims to determine the relationship between smartphone addiction and the interpersonal communication skills of undergraduate nursing students and to determine the level of addiction and interpersonal communication skills at each level. The method used is correlational with a cross-sectional approach. The population consists of 464 undergraduate nursing students at the UPI Sumedang Campus with a sample of 215 students, using a stratified random sampling technique. This study uses a questionnaire instrument. Correlation data analysis uses Spearman's rank. The results of the study are that both variables are in the moderate category at each semester level, and the results of the correlation test with a p-value <0.001 (<0.005) have a significant relationship with a correlation coefficient of r -0.224, meaning the strength of the relationship is weak. The negative correlation value means that the higher the smartphone addiction, the lower the interpersonal communication skills. The conclusion of this study is that there is a relationship between smartphone addiction and the interpersonal communication skills of undergraduate nursing students. The level of addiction and interpersonal communication skills of all respondents were in the moderate category. It is recommended for students to use smartphones moderately and more wisely to avoid negative impacts.
PEMBERDAYAAN MASYARAKAT PEDESAAN: INTERVENSI BERBASIS KOMUNITAS UNTUK MENINGKATKAN LITERASI KESEHATAN JIWA Nurhuda, Puspa Madya; Dameyanti, Amelia; Fitriya, Neng Inggri; Kania, Deayu Dwi; Anggraini, Puspa Dewi; Nuryani, Reni; Lindasari, Sri Wulan
Jurnal AbdiMas Nusa Mandiri Vol. 8 No. 1 (2026): Periode Januari 2026
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/abdimas.v8i1.6421

Abstract

Mental health has become an important aspect in the strategic efforts to develop public health in Indonesia, particularly in rural areas. The physical, socio-economic, cultural, and societal structural conditions contribute to the emergence of various psychological issues within the community. The main mental health problems may stem from a lack of public understanding about mental health issues, the presence of negative stigma surrounding mental disorders, and the unequal distribution of mental health services. This indicates the need for community knowledge-based programs to enhance public participation in mental health initiatives. Therefore, this activity aimed to improve the knowledge of the residents of Cijambe Village to foster a better understanding of mental health, as well as the prevention and management of mental health problems. The community service activity was conducted in the form of health education using a lecture method supported by PowerPoint media. The health education activity was attended by 37 residents of Cijambe Village, Paseh Sub-district, Sumedang Regency, West Java. The results of the knowledge level assessment showed an increase in participants’ average knowledge scores before and after the health education, from the "less" category (43%) to the "sufficient" category (57%), based on Arikunto’s knowledge level measurement scale. This health education activity achieved an outcome in the form of increased community knowledge regarding mental health as a result of the education provided. Thus, increasing public knowledge through mental health education can strengthen community participation in the prevention and handling of mental health issues at the community level.