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All Journal Jurnal EMT KITA Jurnal Syntax Fusion : Jurnal Nasional Indonesia International Journal of Economics, Management and Accounting
Rusdiana, Endang
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Social Sciences

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Influencing Consumers’ Satisfaction To Organic Timor Coffee Products E.S. Nunes, Aderito; Suwasono, Son; Rusdiana, Endang; DJ. Gomes, Julio
Jurnal Syntax Fusion Vol 4 No 03 (2024): Jurnal Syntax Fusion: Jurnal Nasional Indonesia
Publisher : CV RIFAINSTITUT

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54543/fusion.v4i03.408

Abstract

Consumers’ satisfaction were determined by the quality of expected products. There wher, quality warrantly that becomes the priority of every company, especially nowadays it becomes the basic measurement of competiveness superiority of every company. Gerson (2002) defines that consumers’ satisfaction is a consumers’ perception that their expectaion has been come true. According to Dutka (1994) there are several main factors affecting consumers’ satisfaction to a product, they are: price, quality, benefit, package, reliability of the product, and service offered by the company. This study aimed to determine the effects of simultaneously, partially, and dominantly of price, quality, benefit, and package factor affecting consumers’ satisfaction of Timor Organic Coffee. This study used 105 respondents of Timor Organic Coffee consumers. The data analysis used multiple linear regression. The results show that price, quality, benefit, and package factor simultanously affect significantly to consumers satisfaction of Timor Organic Coffee. The linear regression equation formed is: Y = - 1.975 + 0.190 X1 + 0.095 X2 + 0.415X3 + 0.462X4 + e ( R square = 0,914) the value of determination coefficient (R square) = 0.914 meaning that independent variable can explain consumers’ satisfaction as many as 91.4%, whereas the revenue is other variables which are not included in this study. Price, benefit, and package factor partially affect positively and significantly to consumers’ satisfaction, and quality factor partially does not affect significantly to consumers’ satisfaction. Based on regression coefficient, it is got that package variable has a high value so that package factor becomes the dominant factor affecting consumers’ satisfaction of Timor Organic Coffee.
Studi Komparasi Pengaruh Lingkungan Kerja dan Kompensasi Terhadap Loyalitas Karyawan PT. Indocement Tunggal Prakarsa Tbk Unit Citeureup Antara Karyawan Generasi X dan Karyawan Generasi Y Rusdiana, Endang; Mutmainah, Isbandriyati; Putra, Mulyana Gustira
Jurnal EMT KITA Vol 9 No 1 (2025): JANUARI 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v9i1.2235

Abstract

The purpose of this study is to examine the impact of the work environment and compensation on employee loyalty at PT Indocement Tunggal Prakarsa Tbk Citeureup Unit, with a comparison of generation X and generation Y employees. This study’s population consists of all employees of PT Indocement Tunggal Prakarsa Tbk Citeureup Unit, and the sample is drawn from that population using the purposive sampling method. The analytical method used is multiple linear regression, with work environment and compensation as independent variables and employee loyalty as the dependent variable. Using 340 respondents, the study found that work environment and compensation variables have a positive and significant impact on employee loyalty at the PT Indocement Tunggal Prakarsa Tbk Citeureup unit, for both generation X and generation Y. Work environment variables have a greater influence on loyalty for generation X compared to generation Y, while the compensation variable has a greater influence on loyalty for generation Y than generation X.
The Impact of Workload, Work Stress and Work Environment on Nurse Performance at QADR Hospital, Tangerang Regency Rusdiana, Endang; Istiqomah; Nurdin, Abidin Candra; Hermawan, Rangga Adhitia
International Journal of Economics, Management and Accounting (IJEMA) Vol. 2 No. 11 (2025): April
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ijema.v2i11.274

Abstract

Human resources are an important component in efforts to achieve planned company goals. Human resource development efforts of each company are very important to realize human resource development in various aspects. Discussion of performance is often carried out by Human Resources researchers, because performance has an important role in the improvement and work system of each company. saturated sampling or total sampling is a sampling technique in which all members of the population are sampled. This technique is often used when the population is relatively small or when researchers want to make generalizations with very small errors. So the sample used in this study was 116 nurses at QADR Hospital, Tangerang Regency. the results of the study found that workload, work stress and work environment affect performance by 38.8%. the results of the study showed that of the three independent variables proposed in the study, only the workload variable had a partial effect on performance. this shows that the lower the workload received by an employee, the performance will increase.
Co-Authors DJ. Gomes, Julio E.S. Nunes, Aderito Hermawan, Rangga Adhitia Isbandriyati Mutmainah Istiqomah Nurdin, Abidin Candra Putra, Mulyana Gustira Son Suwasono, Son