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All Journal MATICS : Jurnal Ilmu Komputer dan Teknologi Informasi (Journal of Computer Science and Information Technology) Jurnal TIMES Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Journal Social Science And Technology For Community Service Abdi Wina : Jurnal Pengabdian Kepada Masyarakat Universitas Kristen Wira Wacana Sumba Jurnal Inovatif Wira Wacana Jurnal Informatika dan Rekayasa Perangkat Lunak
Lapihu, Dodisutarma
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Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Public Health Social Sciences Veterinary

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Design of Android-Based Food Ordering Information System at RM. Solideo Kuliner Pesik, Kevin Jeremi; Montolalu, Chriestie Ellyane Juliet Clara; Kalengkongan, Wisard Widsli; Lapihu, Dodisutarma; Soewoeh, Christian Alderi Jeffta; Langi, Yohanes Andreas Robert; Takaendengan, Mahardika Inra
Jurnal Informatika dan Rekayasa Perangkat Lunak Vol. 6 No. 3 (2025): Volume 6 Number 3 September 2025
Publisher : Universitas Teknokrat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33365/jatika.v6i3.308

Abstract

The culinary industry in Indonesia has experienced significant growth, yet many restaurants still rely on manual ordering systems. This study addresses the operational inefficiencies at RM Solideo Kuliner, where manual ordering causes long queues, order recording errors, and customer dissatisfaction. The research aims to design an Android-based online food ordering information system to overcome these challenges. The Agile methodology was employed for system development due to its flexibility in accommodating changing business requirements. Data collection involved interviews with restaurant stakeholders and direct observation of existing processes. The system was developed using Flutter framework and Dart programming language, with Firebase serving as the backend database. The resulting Android application enables customers to register, login as guests, browse menus, place orders, select payment methods, and track order status in real-time. Black Box testing confirmed that all features function according to specified requirements. Usability evaluation with 10 respondents yielded positive feedback, with 90% rating the application as easy to use and having an attractive interface. The implementation successfully improved operational efficiency by reducing order processing time by 60% and minimizing recording errors to less than 2%. This digital transformation demonstrates the potential for technology adoption in enhancing customer experience and business operations in the culinary sector.
Web-Based Healthcare Service System Development Using RAD Method for Community Health Center Efficiency Improvement Iroth, Nathanael Eliasher; Montolalu, Chriestie Ellyane Juliet Clara; Takaendengan, Mahardika Inra; Langi, Yohanes Andreas Robert; Kalengkongan, Wisard Widsli; Lapihu, Dodisutarma
Jurnal Informatika dan Rekayasa Perangkat Lunak Vol. 7 No. 1 (2026): Volume 7 Number 1 March 2026
Publisher : Universitas Teknokrat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33365/jatika.v7i1.1606

Abstract

This research aims to design and develop a healthcare service website for Puskesmas Modoinding to improve efficiency and accessibility of public health services. Previously, information delivery including doctor schedules, service types, operating hours, and patient registration was conducted manually, often causing delays and limited information distribution. The system was developed using the Rapid Application Development (RAD) method, comprising four phases: requirements planning, system design, development, and implementation. Data collection employed interviews, observation, and literature study with 12 stakeholders (10 patients, 2 administrators). The website was built using HTML, CSS, JavaScript, PHP, and MySQL database. Black Box Testing demonstrated 100% success rate across 28 test scenarios covering admin and patient interfaces. System Usability Scale (SUS) evaluation yielded average scores of 85.5 for patients and 87.5 for administrators, both exceeding the 'Very Good' threshold of 80. Ten core features were successfully implemented including online registration, queue status checking, and administrative data management. The developed website enables community members to access healthcare information remotely without physical visits, reducing average registration time by approximately 40%. This research concludes that web-based healthcare systems using RAD methodology can significantly improve service efficiency at community health centers while meeting user requirements and usability standards.
Web-Based Guest Lecture Information System for Committee and Student Users at FMIPA UNSRAT Sumakul, Andrea Emailly; Montolalu, Chriestie Ellyane Juliet Clara; Takaendengan, Mahardika Inra; Pinontoan, Benny; Kalengkongan, Wisard Widsli; Lapihu, Dodisutarma
Jurnal Informatika dan Rekayasa Perangkat Lunak Vol. 7 No. 2 (2026): Volume 7 Number 2 June 2026
Publisher : Universitas Teknokrat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33365/jatika.v7i2.1608

Abstract

Guest lecture management at FMIPA UNSRAT currently suffers from significant fragmentation across WhatsApp, Google Forms, and paper attendance, leading to data duplication, information inconsistencies, and administrative inefficiency. This condition hinders effective decision-making and stakeholder engagement. This study aims to design and develop a centralized Web-Based Guest Lecture Information System to integrate the entire event lifecycle, including publication, registration, digital attendance, and reporting. The system was developed using the Waterfall model with Laravel framework and MySQL database. Comprehensive evaluation involved Black Box Testing, User Acceptance Testing (UAT) with committee members, and User Perception Testing with students. Results indicate a 100% success rate in Black Box Testing across 42 functional scenarios. UAT yielded a 90.4% acceptance rate among committee members, validating operational feasibility and workflow alignment. Furthermore, User Perception Testing achieved a 91.04% satisfaction score among students, with Behavioral Intention reaching 93.6%. These findings demonstrate that the system significantly reduces data fragmentation and improves administrative efficiency compared to manual processes. The system is deemed feasible for immediate deployment, offering a robust solution for centralized academic event management. However, limitations exist regarding financial module integration. Future work should focus on API integration with the central university portal and automated honorarium processing to further enhance scalability and institutional adoption.
Design and Usability Evaluation of a Web-Based Car Service Monitoring System at FocusAuto Asalui, Darlene Syaroon; Pinontoan, Benny; Takaendengan, Mahardika Inra; Tenda, Edwin; Ngangi, Stephano Caesar Wenston; Lapihu, Dodisutarma
Jurnal Informatika dan Rekayasa Perangkat Lunak Vol. 7 No. 2 (2026): Volume 7 Number 2 June 2026
Publisher : Universitas Teknokrat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33365/jatika.v7i2.1609

Abstract

FocusAuto Repair Shop currently relies on manual WhatsApp updates for service status, resulting in delayed responses, inconsistent information, and limited transparency for customers. This condition reflects a broader challenge in information system adoption among Indonesian MSMEs. This study aims to design and implement a web-based car service monitoring system using the Rapid Application Development (RAD) method and evaluate its usability using the System Usability Scale (SUS). The system was developed through four RAD stages: Planning, Design, Construction, and Implementation, utilizing Laravel, Bootstrap, and MySQL. Key features include real-time status tracking, customer data management, and PDF invoice generation. System functionality was validated through Black-box testing involving 18 test scenarios for admin and customer modules. Usability was evaluated using the SUS questionnaire distributed to 10 FocusAuto customers. Results indicate that all 18 test scenarios passed successfully, confirming system reliability and functional compliance. The usability evaluation yielded an average SUS score of 85.25, categorizing the system as Excellent. These findings demonstrate that the developed system effectively replaces manual communication methods, significantly improving service transparency and operational efficiency at FocusAuto. The study concludes that web-based monitoring systems enhance customer satisfaction in automotive MSMEs. Future work recommends cloud deployment and WhatsApp API integration to further maximize accessibility and automation.
Memperkuat Pengelolaan Data Ad Hoc: Penilaian Kemampuan COBIT 2019 terhadap Platform Statistik Provinsi Tambalean, Feergio Given Majesty; Montolalu, Chriestie Ellyanne Clara Juliet; Takaendengan, Mahardika Inra; Lapihu, Dodisutarma; Soewoeh, Christian Alderi Jeffta; Tenda, Edwin
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol. 12 No. 1 (2026): April 2026
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v12i1.19833

Abstract

Decentralized public sector information systems frequently exhibit operational vulnerabilities due to fragmented IT governance practices, undermining data reliability and public service delivery. This study evaluates the governance maturity of a Public Data Dissemination Platform operated by a regional statistical office to establish a standardized capability baseline. Employing a descriptive quantitative design, the research applies the COBIT 2019 framework across the Deliver, Service, and Support (DSS) and Monitor, Evaluate, and Assess (MEA) domains. Data were collected through semi-structured interviews, system observation, and archival documentation, then quantified using CMMI-aligned capability scoring and calibrated gap analysis. Empirical findings reveal that both domains operate at Level 1 (Performed Process), with aggregate scores of 1.16 for DSS and 0.75 for MEA. The most critical deficiencies occur in incident management (DSS02, Gap = 3) and external compliance monitoring (MEA03, Gap = 3), while assurance mechanisms (MEA04) remain entirely unestablished at Level 0. These results indicate that current operations rely on ad hoc procedures rather than standardized controls. Consequently, the study provides a phased remediation roadmap prioritizing formal documentation, structured service tracking, and independent evaluation functions. The framework offers a replicable diagnostic model for subnational agencies seeking to transition from reactive maintenance to predictable, audit-ready IT governance.
Co-Authors A.R. Langi, Yohanes Arundaa, Rillya Asalui, Darlene Syaroon Benny Pinontoan Boediman, Timothy Salomo Van Dijken Christian Alderi Jeffta Soewoeh E. J. C. Montolalu, Chriestie Eliasta Ketaren, Eliasta Handy I. R. Mosey Iroth, Nathanael Eliasher Langi, Yohanes Andreas Robert Luther Latumakulita Mans Lumiu Mananohas Manurung, Tohap K Mongi, Charles Efraim Montolalu, Chriestie E.J.C Montolalu, Chriestie Ellyane Juliet Clara Montolalu, Chriestie Ellyanne Clara Juliet Ngangi, Stephano Caesar Wenston Ongeteua, Melisa R. P. Kidam, Andra Pagewang, Yalon Bu'tu Paneo, Fahrezah R. Parera, Thesalonika Putri Millenia Pesik, Kevin Jeremi Pratama, M.Husmi Rizki Siska Ayu Widiana Sumakul, Andrea Emailly Takaendengan, Mahardika Inra Tambalean, Feergio Given Majesty Tenda, Edwin Tohap Manurung Wisard Widsli Kalengkongan