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Analysis of the Queuing System in XYZ Food Industry in Batam City (Case Study of Queuing Time Observation) Putera, Dimas Akmarul; Dermawan, Aulia Agung; Lawi, Ansarullah; Saputra, Puji Tri; Pane, Amirah Nova Khairiyah; Maulidina, Siti Nur
Jurnal Sistem Teknik Industri Vol. 26 No. 2 (2024): JSTI Volume 26 Number 2 July 2024
Publisher : TALENTA Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jsti.v26i2.16688

Abstract

This study analyzes the queuing system at XYZ fast food restaurant in Batam City to improve service efficiency and customer satisfaction. Observations were conducted over eight hours on Saturday, April 6th, 2024, from 2:00 PM to 10:00 PM. Data collected included arrival patterns, service time, and customer wait time. Using the queuing model [M/G/2/FIFO/4/∞], it was found that two servers are optimal. The average customer wait time in the system is 4.938 minutes, which is lower than the customer's aspirational wait time of 10 minutes. The system's utility reached  84.33%, indicating sufficient efficiency. Practical recommendations for XYZ fast food restaurant management are to maintain two servers to reduce wait time and increase customer satisfaction.
ANALISIS KORELASI ANTARA DURASI PAPARAN PENGGUNAAN GADGET DAN TINGKAT KETAJAMAN PENGLIHATAN MATA DALAM PERSPEKTIF ERGONOMI Asikin, Nur; Dayanti, Octa; Gucci, Dinda Okta Dwiyanti Ridwan; Nalendra, Muhammad Adi Sukma; Pane, Amirah Nova Khairiyah; Maulidina, Siti Nur
JURNAL LOGISTICA Vol. 3 No. 1 (2024): VOL.3.NO.1. DESEMBER 2024
Publisher : LPPM-ITEBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62375/logistics.v3i1.399

Abstract

Caterpillar Indonesia Batam menghadapi tantangan serius terkait kesejahteraan karyawan, terutama dalam hal penurunan ketajaman visual. Karyawan di perusahaan ini melaporkan penurunan ketajaman mata, yang mungkin terkait dengan penggunaan elektronik yang berlebihan. Tujuan utama dari penelitian ini adalah untuk mengkaji dampak paparan yang berkepanjangan terhadap penggunaan perangkat pada tingkat ketajaman visual karyawan PT. Caterpillar Indonesia Batam. Metode penelitian yang digunakan adalah survei lintas-seksi yang melibatkan 65 responden dari seluruh populasi karyawan perusahaan. Data dikumpulkan melalui kuesioner, observasi, dan penggunaan grafik Snellen untuk mengukur tingkat ketajaman visual. Hasil analisis data mengungkapkan adanya hubungan signifikan antara lamanya paparan penggunaan perangkat dan tingkat ketajaman mata, dengan nilai p yang signifikan (p = 0,007). Analisis bivariat menunjukkan adanya major areas of strength for a hubungan dengan koefisien hubungan sebesar 0,656 antara lamanya penggunaan perangkat dan tingkat ketajaman mata. Kesimpulan dari penelitian ini adalah bahwa penggunaan perangkat yang berlebihan dapat berdampak negatif pada ketajaman mata karyawan PT. Caterpillar Indonesia Batam. Oleh karena itu, perusahaan perlu segera mengambil langkah-langkah ergonomis untuk mengurangi risiko penurunan ketajaman visual dan memastikan kesejahteraan karyawan dan produktivitas perusahaan tetap terjaga. Kata kunci: Gadget; Ketajaman Penglihatan
SMART CLOTHESLINE: ARDUINO-CONTROLLED DRYING SYSTEM WITH LIGHT AND RAIN DETECTION Hasbi, Putranugra; Ryan, Agung; Rumapea, Elsa Sri Erjuni; Pane, Amirah Nova Khairiyah; Maulidina, Siti Nur
JURNAL LOGISTICA Vol. 3 No. 2 (2025): VOL.3.NO.2. JUNI 2025
Publisher : LPPM-ITEBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62375/logistics.v3i2.597

Abstract

Unpredictable weather changes often complicate the process of drying clothes, especially when sudden rainfall occurs. To address this issue, an automatic clothes drying system was designed based on the Arduino Uno microcontroller, utilizing a Light Dependent Resistor (LDR) sensor and a rain sensor. The LDR sensor detects sunlight intensity, while the rain sensor identifies the presence of rain. When sufficient sunlight is detected and no rain is present, the system activates a DC motor to automatically extend the clothesline. Conversely, if rain is detected or sunlight intensity decreases, the DC motor retracts the clothesline into a sheltered area. The objectives of this research are to (1) Protect clothes from getting wet due to sudden rainfall; (2) Optimize the drying process by utilizing sunlight intensity; (3) Reduce manual intervention in the drying process, providing convenience for users who are frequently away from home. System testing demonstrated that the device effectively responds to weather changes, thereby protecting clothes from rain and maximizing drying during sunny conditions. This system offers a practical solution for users concerned about the state of their laundry when they are not at home.
Perancangan Sistem Informasi Kerja Praktek dan Tugas Akhir Berbasis Website Pada Program Studi Teknik Industri ITEBA Menggunakan Pendekatan Data Flow Diagram (DFD) Pane, Amirah Nova Khairiyah; rumapea, Elsa Sri Erjuni; Azzahra, Fadhilla; Anugrah, Ibnu; Maulidina, Siti Nur; Gucci, Dinda Okta Dwi Yanti Ridwan; Pertiwi, Elsa Putri
SIGMA TEKNIKA Vol 8, No 2 (2025): SIGMATEKNIKA, VOL. 8, N0. 2, NOVEMBER 2025
Publisher : Fakultas Teknik, Universitas Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/sigmateknika.v8i2.8423

Abstract

The administrative process of Kerja Praktek (KP) and Tugas Akhir (TA) in the Industrial Engineering Department ITEBA is still conducted manually, which often causes problems in registration, data recording, student progress monitoring, and communication between students, supervisors, and coordinators. This study aims to design a web-based information system to support more efficient, transparent, and structured KP and TA management. The method used is system modeling with the DFD approach and implemented with Glide App. The results produced an information system with key features such as online registration, document upload, progress monitoring, dashboards for students, supervisors, and coordinators, document archiving. Functionality testing showed that all features operated as required, while user satisfaction surveys indicated that 85% students, 90% supervisors, and 80% coordinators felt that the system improved convenience, efficiency, and transparency in KP and TA process. These findings indicate that the system successfully addresses manual administration issues and serves as a foundation for the future development of broader digital academic system.