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All Journal Jurnal Ecoment Global: Kajian Bisnis dan Manajemen Jurnal Ilmiah Manajemen Kesatuan Jurnal Nasional Manajemen Pemasaran dan SDM Journal of Indonesian Management Multidisciplinary Journals
Samsuddin, Harun
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Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Influence Of Innovation, Work Enthusiasm And Work Facilities On Employee Quality At The Ministry Of Religion Office Muara Enim District Bahrun, Mohd; Majdir, Sulbahri; Samsuddin, Harun
Journal of Indonesian Management Vol. 3 No. 4 (2023): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i4.1529

Abstract

The aim of this research is to determine and analyze the influence of innovation, work enthusiasm and work facilities, both partially and simultaneously, on the quality of employees at the Muara Enim Regency Ministry of Religion office. The research method used in this research is a quantitative method using questionnaires distributed to respondents. Test data quality using validity tests, reliability tests, normality tests. The analysis used is descriptive analysis and inferential analysis using statistical calculations with multiple regression formulas, coefficient of determination, partial tests and simultaneous tests. The research results showed that innovation had a significant effect on the quality of employees at the Muara Enim Regency Ministry of Religion office. Work morale has a significant effect on the quality of employees at the Muara Enim Regency Ministry of Religion office. Work facilities have a significant effect on the quality of employees at the Muara Enim Regency Ministry of Religion office. Innovation, work enthusiasm and work facilities have a significant effect together on the quality of employees at the Muara Enim Regency Ministry of Religion office.
Public relations strategy of rsud dr. H. Mohammad rabain in improving the quality of public services In muara enim district Wulan Sari, Cheny; Madjir, Sulbahri; Samsuddin, Harun
Journal of Indonesian Management Vol. 3 No. 4 (2023): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i4.1531

Abstract

The author conducted research at Public Relations Hospital Dr. H. Mohamad Rabain Research with the aim of Knowing and Analyzing the Public Relations Strategy of RSUD Dr. H. Mohamad Rabain in Improving the Quality of Public Services and to Know and Analyze the Challenges and Obstacles of Public Relations of RSUD Dr. H. Mohamad Rabain in Improving the Quality of Public Services. The type of research used by the author in this research is field research using a qualitative approach, namely a research approach that produces descriptive data in the form of written or spoken words from the objects or subjects observed from which conclusions are then drawn. Researchers try to understand the phenomena experienced by research subjects and conduct studies on field studies. Qualitative research is also a form of research that aims to describe existing problems that occur in the research object. Public Relations Strategy of RSUD Dr. H. Mohamad Rabain In Improving the Quality of Public Services, namely: Growing public awareness of the products and services provided. Build public trust in the image of the Hospital or the benefits of the products and services offered. Encouraging enthusiasm for understanding the uses and benefits of a product and services provided. Reducing promotional costs for commercial costs, both in electronic media and print media and so on in order to achieve cost efficiency. Commitment to improving service to consumers, including the costs of resolving complaints and so on in order to achieve customer satisfaction. Continuously communicate through public relations media about activities and work programs related to social care, in order to achieve positive publications in the eyes of the community/public. Building and maintaining the image of the hospital or its products and services, both in terms of quantity and quality of services provided to consumers and working proactively to deal with negative events that may arise in the future.
Human Resource Management Strategy the Role of Managers and Career Development Retno, Bayu; Samsuddin, Harun; Nitawati, Elly Yuniar; Soelistya, Djoko; Putrianti, Flora Grace
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 4 (2024): JIMKES Edisi Juli 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i4.2664

Abstract

The process of career development enables employees to identify their career goals within the context of human resource management strategies. Furthermore, the role of the manager is an important aspect to consider. The objective of this study is to ascertain the role of managers at PT XYZ in the career development of its employees. The research method employed was that of qualitative research using a case study model. This approach entails an in-depth and detailed investigation of a specific subject within a defined context, involving a single research subject, document, or event. The findings of this study indicate that PT XYZ's resource management has facilitated the career development of its employees through the implementation of continuous training programs, accompanied by a systematic evaluation process to ensure the efficacy of these programs in aligning with the needs of employee career development. Additionally, the role of the manager in the context of human resource management at PT XYZ has been identified as a crucial factor in this process. Furthermore, the organization has demonstrated its commitment to employee career advancement through the implementation of a promotion structure, which has been duly approved by the board of directors.
The Effect Of Transactional Leadership, Incentives, Instrinctive Motivation And Hofstede Culture On Working Practice (Study Of DLH Empat Lawang Case) Husin, Anwar; Syah, Lin Yan Syah; Samsuddin, Harun
Multidisciplinary Journals Vol. 1 No. 2 (2024): June
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mj.v1i2.476

Abstract

This research aims to determine and analyze the influence of Transactional Leadership, Incentives,Intrinsic Motivation, and Hofstede Culture on Work Performance at the Empat Lawang RegencyEnvironmental Service Office, both partially and simultaneously. The research method used in thisresearch is a quantitative method using questionnaires distributed to respondents. Test data qualityusing validity tests, reliability tests, normality tests. The analysis used is multiple linear regression analysis, partial test, simultaneous test, and coefficient of determination. The results of thediscussion and analysis show that Transactional Leadership, Incentives and Intrinsic Motivation are proven to have a significant effect on work performance. Meanwhile, Hofstede Culture does not have a significant effect on Job Performance at the Empat Lawang Regency Environmental Service Office.
Pengaruh Digital Marketing Dan Digital Service Terhadap Kinerja UMKM : Studi Pada Wirausaha Wanita Desa Sirah Pulau Kecamatan Merapi Timur Lahat Rosita, Dewi; Antoni, Darius; Samsuddin, Harun
Jurnal Nasional Manajemen Pemasaran dan SDM Vol. 5 No. 4 (2024): Jurnal Nasional Manajemen Pemasaran dan SDM
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jnmpsdm.v5i4.2271

Abstract

The research conducted by the author aims to determine and analyze the influence of digital marketing and digital services individually and together on the performance of MSMEs of female entrepreneurs in Sirah Pulau Village, Merapi Timur District, Lahat. The research method used in this study is quantitative, using a questionnaire distributed to respondents. Data quality testing using validity tests, reliability tests, and classical assumption tests with normality test formulas, heteroscedasticity tests, and multicollinearity tests. The analysis used is descriptive analysis and inferential analysis using statistical calculations with multiple regression formulas, partial tests, simultaneous tests and coefficients of determination. The results of the discussion obtained digital marketing has a significant effect on the performance of MSMEs in Women Entrepreneurs in Sirah Pulau Village, Merapi Timur District, Lahat. Digital service has a substantial effect on the performance of MSMEs in Women Entrepreneurs in Sirah Pulau Village, Merapi Timur. District, Lahat. Digital marketing and digital services significantly affect the performance of MSMEs in Women Entrepreneurs in Sirah Pulau Village, Merapi Timur District, Lahat.
Analisis Pengembangan Organisasi di Sekolah Dasar Swasta Menggunakan Model Weisbord Inayati, Yessy; Hamid, Abdul; Samsuddin, Harun
Jurnal Nasional Manajemen Pemasaran dan SDM Vol. 5 No. 4 (2024): Jurnal Nasional Manajemen Pemasaran dan SDM
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jnmpsdm.v5i4.2276

Abstract

This study aims to analyze the organizational development at SDIT AbaTaTsa Lahat using the Weisbord Model, which includes six variables: purpose, structure, relationships, rewards, leadership, and work mechanisms. Data were collected through observation, interviews, and documentation, with 10 informants consisting of teachers, staff, students, as well as representatives from the education department and parents. The method used is a qualitative approach with a case study. The results of the study indicate that the overall organizational condition at SDIT AbaTaTsa Lahat is generally good, even approaching excellent, except in the rewards variable. There is a need to improve the rewards for teachers and staff in terms of frequency, amount, and categories to support future organizational development, especially in facing global changes.
KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN RAWAT JALAN RUMAH SAKIT UMUM PUSAT DR MOHAMMAD HOESIN PALEMBANG Samsuddin, Harun; Ningsih, Endang Rosidah
Jurnal Ecoment Global Vol. 4 No. 1 (2019): Edisi Februari 2019
Publisher : Universitas Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (834.982 KB) | DOI: 10.35908/jeg.v4i1.573

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan terhadap kepuasan pasien rawat jalan RSUP Dr. Mohamad Hoesin Palembang. Dalam penelitian ini diambil sampel sebanyak 100 orang dari 500 populasi pasien rawat jalan RSUP Dr. Mohamad Hosien Palembang. Pengambilan sampel dilakukan dengan metode simple random sampling.Dari hasil penelitian ini, secara simultan variabel reliability, responsiveness, assurance, empathy, dan tangible secara bersama-sama berpengaruh terhadap Kepuasan Pasien Rawat Jalan RSUP Dr. Mohamad Hosien Palembang, hal ini dapat dilihat dari nilai uji F dimana sig F sebesar 0,0000 < α (0,05). Secara parsial variabel reliability memiliki pengaruh yang signifikan terhadap variabel kepuasan pasien yang ditunjukan nilai sig t 0,028 < α (0,05). Variabel responsiveness tidak memiliki pengaruh terhadap variabel kepuasan pasien yang ditunjukan nilai sig t 0,000 < α (0,05). variabel assurance memiliki pengaruh yang signifikan terhadap variabel kepuasan pasien yang ditunjukan nilai sig t 0,05 = α (0,05). Variabel empathy berpengaruh terhadap variabel kepuasan pasien yang ditunjukan nilai sig t 0,794 > α (0,05). dan Variabel tangible tidak memiliki berpengaruh terhadap variabel kepuasan pasien yang ditunjukan nilai sig t 0,000 < α (0,05). Koefisien korelasi rata-rata 0,867 menunjukan hubungan yang sangat kuat dan positif (searah). Koefisien determinasi Adjusted R Square sebesar 0,752. Dapat dijelaskan bahwa variabel kepuasan di pengaruhi oleh variabel reliability, responsiveness, assurance, empathy, dan tangible sebesar 75,2% sedangkan sisanya dipengaruhi oleh faktor lain.Kata Kunci : Reliability, Responsiveness, Assurance, Empathy, Tangible dan Kepuasan pasien
Co-Authors Abdul Hamid Antoni, Darius Bahrun, Mohd Djoko Soelistya Flora Grace Putrianti Husin, Anwar Inayati, Yessy Majdir, Sulbahri Ningsih, Endang Rosidah Nitawati, Elly Yuniar Retno, Bayu Rosita, Dewi Sulbahri Madjir Syah, Lin Yan Syah Wulan Sari, Cheny