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All Journal Jurnal technoscientia JURNAL PASTI (PENELITIAN DAN APLIKASI SISTEM DAN TEKNIK INDUSTRI) Jurnal IPTEK Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) INVENTORY : Industrial Vocational E-Journal On Agroindustry SAINTI: Majalah Ilmiah Teknologi Industri Metris: Jurnal Sains dan Teknologi
Muti, Asri Amalia
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Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Engineering Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering Social Sciences Transportation

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ANALISIS KUALITAS LAYANAN LIVIN’ BY MANDIRI MENGGUNAKAN ELETRONIC SERVICE QUALITY DAN KANO (Studi Kasus : PT Bank Mandiri (Persero) Tbk, KCP Pekanbaru Panam) Sari, Tri Novita; Ahmad, Nofan Hadi; Muti, Asri Amalia
JURNAL TEKNOLOGI TECHNOSCIENTIA Technoscientia Vol 16 No 2 Maret 2024
Publisher : Lembaga Penelitian & Pengabdian Kepada Masyarakat (LPPM), Universitas AKPRIND Indonesia Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34151/technoscientia.v16i2.4621

Abstract

The increasingly rapid competition for digital services in industry 4.0 is no exception in the banking world, encouraging every bank to continue to innovate in its digital services. PT Bank Mandiri as one of the largest banks in Indonesia strives to continue to innovate in its digital services, one of which is Livin' by Mandiri which is useful for making transactions easier for customers anytime and anywhere. However, there are still customer complaints regarding the use of Livin' by Mandiri, including customers at PT Bank Mandiri KCP Pekanbaru Panam demanding quality improvements. Quality analysis of Livin' by Mandiri services using Electronic Service Quality (E-ServQual) and Kano is expected to help in improving the quality of digital services owned by Bank Mandiri. A total of 75 customers as respondents with 28 attributes/questions related to the Livin' by Mandiri, the concluded are "The login feature application with user ID and password before being used by customers for all transactions" is the main service that must be maintained, while the "Cardless Cash Withdrawal Feature Application" is a service that must be prioritized for repairs first.
Standard Operation Procedure for The Laundry Industry by Considering Thaharah from Uncleanness Muti, Asri Amalia; Yuniawati, Ratna Diah; Mustaqim, Mustaqim
Jurnal IPTEK Vol 28, No 1 (2024): May
Publisher : LPPM Institut Teknologi Adhi Tama Surabaya (ITATS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.iptek.2024.v28i1.5052

Abstract

In general, the clothing sorting stage is to only separate clothes based on type, color, material and function. Unclean and hadas are not included in the sorting priority. Guaranteeing the quality of products or services is also very clearly stated in article 7 point d of Law no. 8 of 1999 concerning the obligations of business actors to guarantee the quality of goods and/or services produced. In order to prevent fraud by laundry business actors who do not comply with the quality, level, composition, especially the processing process, style or mode as stated on the label or description of goods and/or services, it is necessary to formulate SOPs as a guideline for running a business. The aim of this research is the need for industrial laundry SOPs that consider thaharah, in order to provide confidence and guarantee the quality of service results and raise awareness of consumer protection so that honesty and responsibility can grow. This research has a qualitative approach and validates the SOP document. From the preparation of the SOP, it was recorded that there were 30 activities with a total time of approximately 23,400 seconds or 6.5 hours, the time required was longer than before. Apart from that, there are changes in the sorting process, namely the unclean classification in the first inspection and the color classification in the second classification. The validation result is that the SOP that has been created is in accordance with the thaharah principle. Furthermore, this research can measure work productivity with the aim of increasing efficiency and effectiveness in work processes and time.
Analisis Perancangan Tata Letak Fasilitas Berdasarkan Minimum Jarak Perpindahan Material di UMKM Tahu Ciracas Sari, Tri Novita; Ahmad, Nofan Hadi; Muti, Asri Amalia; Fil'aini, Raizummi
Jurnal PASTI (Penelitian dan Aplikasi Sistem dan Teknik Industri) Vol 18, No 3 (2024): Jurnal PASTI
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/pasti.2024.v18i3.008

Abstract

Perancangan tata letak fasilitas merupakan salah satu faktor penting yang mempengaruhi kinerja dan kelangsungan proses produksi. Perancangan ini meliputi pengaturan mesin dan/atau pengaturan departemen/stasiun kerja dalam sebuah perusahaan. Perancangan yang baik dapat mengoptimalkan produktivitas serta meningkatkan kualitas produksi. Hal tersebut dapat dilihat salah satunya dari jarak minimum perpindahan material antar departemen. Jarak perpindahan material dapat ditentukan dengan metode konvensional, algoritma konstruksi, algoritma perbaikan dan algoritma hybrid. Metode konvensional meliputi metode SLP, metode konstruksi meliputi metode ALDEP dan metode algoritma hybrid meliputi metode BLOCPLAN. Belum adanya perancangan tata letak yang optimum di UMKM Tahu Ciracas, menyebabkan penumpukan, penghambatan proses produksi dan biaya material handling yang mahal, sehingga sebanyak sepuluh departemen akan dibuat perancangan tata letaknya. Pada tata letak awal memiliki total jarak perpindahan material antar departemen sebesar 242,6 m/hari setelah dilakukan penelitian diperoleh jarak perpindahan material yang baru dengan metode SLP sebesar 122.6 m/hari, metode ALDEP sebesar 150.4 m/hari dan metode BLOCPLAN sebesar105 m/hari. Metode BLOCPLAN dapat menghemat jarak perpindahan sebesar 57% sehingga menghemat biaya material handling
SIX SIGMA DALAM PENGENDALIAN KUALITAS PRODUK KERIPIK PISANG DI PASURUAN Muti, Asri Amalia; Ahmad, Nofan Hadi; Sari, Tri Novita
JURNAL ILMIAH TEKNOLOGI INDSUTRI (SAINTI) Vol 20, No 1 (2023): VOL 20 NO 1 JUNI 2023
Publisher : Politeknik ATI Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52759/sainti.v20i1.204

Abstract

Small companies that do not pay attention to product quality will experience marketing problems such as decreased product sales. Therefore, quality control is required for each product. Banana chips, for example, are considered very difficult to manufacture and often experience product defects. The cause of product failure is a weakness of a business today. The cause of this failure is unknown until now. Banana stick production based on data from August to September 2020 shows the number of defective products is approximately 28,875 kg of the total production, which is 323 kg. Therefore this research is intended to determine the factors that affect production defects in banana sticks. While the benefit of this research is to be able to control the factors that affect defects in banana sticks and can later increase profits and work productivity. The Six Sigma method is one of the tools commonly used in product quality control, where the concept of this method is to set quality standards of up to 3.4 rejects per million possibilities. Based on the results of banana chip defect data, it was found that the type of defect was sluggish with a percentage of 61% and the type of defect was burnt with a percentage of 39%. Factors that affect the two defects include human factors, materials, machines. The suggestion from this research is that of the three most influencing factors are humans, materials and machines. Companies need to plan improvements in stages so that in the future these products can achieve lean production.
Penerapan sistem pemantauan cerdas kelembapan dan derajat keasaman tanah untuk optimalisasi produksi padi berkelanjutan Muti, Asri Amalia; Ma'rifah, Puteri Nurul; Muaziyah, Siti Eneng Sururiyatul
Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Vol. 6 No. 4 (2025)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jp2m.v6i4.24275

Abstract

Kegiatan pengabdian kepada masyarakat di Desa Gili Barat dilakukan untuk memperkenalkan sistem cerdas pemantauan kelembapan dan derajat keasaman tanah sebagai upaya peningkatan efisiensi dan produktivitas budidaya padi. Kegiatan ini mencakup sosialisasi dan demonstrasi penggunaan alat kepada kelompok tani, dengan tujuan meningkatkan pengetahuan dan pemahaman petani terhadap teknologi pertanian berbasis data. Melalui kegiatan ini, petani memahami prinsip kerja alat serta manfaatnya dalam memantau kondisi tanah secara lebih akurat untuk mendukung pengelolaan air dan pupuk yang efisien. Selain itu, kegiatan ini juga memperkuat kolaborasi antara dosen, mahasiswa, dan petani dalam pengembangan pertanian berbasis teknologi di tingkat desa. Hasil kegiatan menunjukkan adanya peningkatan pengetahuan petani terhadap pemahaman kualitas tanah, yang terbukti dari hasil pretest dan posttest dengan kenaikan rata-rata sebesar 30% dari 20 orang peserta yang sebelumnya memiliki tingkat pemahaman awal sekitar 50%. Peningkatan ini mencerminkan efektivitas metode sosialisasi dan demonstrasi yang diterapkan. Program ini diharapkan menjadi langkah awal menuju penerapan sistem pertanian cerdas yang berkelanjutan serta mendukung pencapaian Tujuan Pembangunan Berkelanjutan (SDGs), khususnya dalam aspek ketahanan pangan dan peningkatan kesejahteraan masyarakat desa.
Analisis Line Balancing Dengan Metode Largest Candidate Rules dan Ranked Position Weight (Studi Kasus UMKM Spare Part Motor Kota Pasuruan) Muti, Asri Amalia; Ahmad, Nofan Hadi; Tri Novita Sari; Muafiq, Muchammad
Metris: Jurnal Sains dan Teknologi Vol. 24 No. 02 (2023): Desember
Publisher : Prodi Teknik Industri, Fakultas Teknik - Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/metris.v24i02.4380

Abstract

CV. XYZ produces motor spare parts from various types of metal, spare parts that are often ordered by customers include bostep, underbone, flange and many more variations of motor spare part products that are produced. The data shows the effectiveness of the production of CV. XYZ in 2021 which is on average 100%, this proves that the achievement of production against the production plan cannot be achieved 100%. So there is often an imbalance in the production line. The purpose of this study was to determine the highest efficiency, lowest balance delay and optimal number of workstations from the production line resulting from the two methods, namely Ranged Position Wight (RPW) and Largest Candidate Rule. The type of research used in this research is comparative research. By comparing the percentage of efficiency, balance delay and number of workstations from the two methods, namely Ranged Position Wight (RPW) and Largest Candidate Rule. The data shows that the largest candidate rule method has an efficiency percentage of 107% for bostep, 85% for underbone and 94% for flange respectively. Then the smallest resulting balance delay is also generated from the production line design using the largest candidate rule method with 0.6 minutes each for bostep, 2.4 minutes for underbone and 4.3 minutes for flange. Besides that, the design of workstations using the largest candidate rule method, 2 workstations each for the bostep, 2 workstations for the underbone and 3 work stations for the flange..
Analisis Standarisasi Material dan Optimasi Proses Produksi pada Pembuatan Keripik Pisang Muti, Asri Amalia; Syarofah, Feti
INVENTORY: Industrial Vocational E-Journal On Agroindustry Vol. 6 No. 1 (2025)
Publisher : Politeknik ATI Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52759/inventory.v6i1.99

Abstract

This study aims to analyze the need for material standardization and to formulate process optimization strategies in the production of banana chips at UD. FAVORIET. Quality instability was identified during the period of August–September 2021, indicated by a total defect weight of 28.875 kg from a total production volume of 323 kg. The defects consisted of burnt chips (11.375 kg) and non-crispy or soft chips (17.5 kg). The analysis was conducted by evaluating the standards of raw materials (banana type, ripeness level, slicing thickness), process parameters (oil temperature, frying time, stirring method), and operator-related factors. The results show that high defect levels were caused by inconsistent material quality, variations in slice thickness, unstable frying temperature, and insufficient operator control. Optimization recommendations include standardizing slice thickness at ±2 mm, selecting bananas with 70–80% ripeness, maintaining frying temperature at 150–160°C, setting frying duration between 10–12 minutes, and providing regular operator training. The implementation of these standards is expected to improve production stability and significantly reduce defect rates.
Co-Authors Fil'aini, Raizummi Haristanti, Sindy Nindia Maretha Ma'rifah, Puteri Nurul Muafiq, Muchammad Muaziyah, Siti Eneng Sururiyatul Mustaqim Mustaqim, Mustaqim Mustika Ratnawati Faizzah Nofan Hadi Ahmad Syarofah, Feti Tri Novita Sari Tri Novita Sari, Tri Novita Yuniawati, Ratna Diah