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All Journal El-Mujtama: Jurnal Pengabdian Masyarakat Jurnal manajemen informasi kesehatan El-Mujtama: Jurnal Pengabdian Masyarakat
Andina, Adelia
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Religion Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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Analisis Efektivitas Sistem Badan Penyelenggara Jaminan Sosial (BPJS) Kesehatan terhadap Pelayanan Kesehatan di Puskesmas Tuntungan Dina, Putri; Andina, Adelia; Azzahra Siregar, Fatimah; Pramita Gurning, Fitriani
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024)
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i1.504

Abstract

Abstrak BPJS Kesehatan adalah badan hukum yang dibentuk untuk menyelenggarakan program jaminan kesehatan. Jaminan Kesehatan adalah jaminan berupa perlindungan kesehatan agar peserta memperoleh manfaat pemeliharaan kesehatan dan perlindungan dalam memenuhi kebutuhan dasar kesehatan yang diberikan kepada setiap orang yang telah membayar iuran atau iurannya dibayar oleh pemerintah. Program ini melayani dari berbagai lapisan dari kalangan masyarakat. BPJS Kesehatan ditujukan untuk memberikan proteksi agar seluruh lapisan masyarakat mendapatkan akses kesehatan secara merata. Penelitian ini bertujuan untuk menganalisis tingkat efektifitas sistem badan penyelenggara jaminan sosial (BPJS) kesehatan dalam menyediakan layanan kesehatan kepada peserta di puskesmas tuntungan. Penelitian ini menggunakan pendekatan kualitatif, data dikumpulkan melalui wawancara mendalam dengan petugas administrasi dan pasien. Hasil penelitian ini menunjukkan bahwa sebagian besar responden menganggap layanan kesehatan di Puskesmas Tuntungan cukup memuaskan. Serta prosedur pendaftaran dan verifikasi BPJS sudah di lakukan secara baik dan efektif. Namun, terdapat temuan bahwa waktu tunggu untuk mendapatkan pelayanan medis masih cukup lama, terutama pada hari-hari sibuk. Hal ini dapat mengindikasikan adanya potensi perbaikan dalam efisiensi penyelenggaraan layanan. kesimpulan dari penelitian ini bahwa sistem BPJS Kesehatan memiliki dampak yang signifikan terhadap peningkatan pelayanan kesehatan di Puskesmas Tuntungan. Pelayanan yang disediakan melalui BPJS memungkinkan akses yang lebih merata dan mudah bagi masyarakat, meskipun masih terdapat beberapa kendala seperti waktu tunggu yang lama dan sikap kurang ramah dari beberapa petugas. Namun, secara keseluruhan BPJS Kesehatan di Puskesmas Tuntungan berhasil meningkatkan kualitas pelayanan kesehatan meski ada ruang untuk perbaikan dalam beberapa aspek operasional dan pelayanan. Kata kunci: BPJS Kesehatan, Efektivitas, Kepuasan pasien, Pelayanan kesehatan, Puskesmas Analysis of the Effecitiveness of the Social Security Organizing Agency (BPJS) Health Insurance System on Health Services at Tuntungan Comunity Health Center Abstract BPJS Health is a legal entity established to administer the health insurance program. Health insurance provides health protection to ensure that participants receive health maintenance benefits and protection in meeting basic health needs. These benefits are provided to everyone who has paid contributions or whose contributions are paid by the government. This program serves various layers of society. BPJS Health aims to provide protection so that all layers of society have equal access to healthcare. This study aims to analyze the effectiveness of the BPJS Health system in providing healthcare services to participants at Puskesmas Tuntungan. The study uses a qualitative approach, with data collected through in-depth interviews with administrative staff and patients. The results of this study indicate that most respondents consider the healthcare services at Puskesmas Tuntungan to be quite satisfactory. The registration and verification procedures for BPJS have been carried out well and effectively. However, there are findings that the waiting time to receive medical services is still quite long, especially on busy days. This indicates a potential for improvement in the efficiency of service delivery. The conclusion of this study is that the BPJS Health system has a significant impact on improving healthcare services at Puskesmas Tuntungan. The services provided through BPJS allow for more equitable and easier access to healthcare for the community, although there are still some challenges such as long waiting times and the less friendly attitude of some staff. Overall, BPJS Health at Puskesmas Tuntungan has succeeded in enhancing the quality of healthcare services, despite some room for improvement in several operational and service aspects. Keywords: BPJS Health, Effectiveness, Patient Satisfaction, Healthcare Services, Community Health Center
STUDI LITERATUR ANALISIS FAKTOR FAKTOR YANG MEMPENGARUHI KINERJA TENAGA KESEHATAN DI PUSKESMAS Aisyahfira Wijaya, Arini; syahrani purba, fadila; Andina, Adelia; Hajijah Purba, Sri
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024)
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i1.513

Abstract

Abstrak Kinerja merupakan target yang ingin dicapai, prestasi yang terlihat atau kemampuan kerja yang baik dari seorang pekerja. Penelitian ini bertujuan untuk mengetahui apa faktor faktor yang mempengaruhi kinerja seorang tenaga kesehatan mengingat jumlah tenaga kesehatan saja masih belum memadai yang dimana secara logika, tenaga kesehatan mengemban tugas yang melebihi ambang batas dalam penjalanan tugas dan kewajibannya, hal ini mungkin akan menjadi faktor yang mempengaruhi kinerja seorang tenaga kesehatan. Penelitian ini adalah penelitian berbasis literatur review, yang dimana literatur review berisi uraian mengenai teori, studi ini juga merupakan pendekatan yang ampuh dilakukan agar mendapatkan insight lebih dalam pada topik penelitian. Studi literatur menunjukkan bahwa kinerja tenaga kesehatan di Puskesmas dipengaruhi oleh kombinasi faktor individu, organisasi, motivasi, serta pelatihan dan pengembangan kompetensi.
Mengamati Perilaku Merokok Pada Masyarakat Batang Kilat, Kelurahan Sei Mati, Medan Labuhan Tahun 2023 N Nurhayati, Nurhayati; Andina, Adelia; Wijaya, Arini Aisyahfira; Siregar, Fatimah Azzahra; Andini, Fauziah Siti; Nurcholis, Hari; Irsyad, Iqbal; Alifah, Syafirda
El-Mujtama: Jurnal Pengabdian Masyarakat Vol 4 No 2 (2024): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmujtama.v4i2.4590

Abstract

Various This research was conducted aiming to determine the percentage of people who actively smoke and to prove how the behavior of coastal communities in Sei Mati Medan Labuhan Village regarding health. To achieve this goal, the researcher used a quantitative descriptive method, which is a research methodology by submitting questionnaires to informants or the public. This was done to calculate, describe, and present the community's figures regarding smoking behavior. The analysis technique used was interviews with questions that had been arranged in a questionnaire. The results showed that of the 30 samples taken from coastal communities, 60% of the respondents were active smokers, the majority of whom were 20 years old. Factors supporting the counseling strategy on public health in the Sei Mati Medan Labuhan Subdistrict are due to the high number of active smokers in coastal areas and are related to behavior drivers in the community itself. Keywords: Healthy behavior, Coastal Society, Cigarettes, Methods
Mengamati Perilaku Merokok pada Masyarakat Batang Kilat, Kelurahan Sei Mati, Medan Labuhan Tahun 2023 Nurhayati, Nurhayati; Andina, Adelia; Wijaya, Arini Aisyahfira; Siregar, Fatimah Azzahra; Nurcholis, M. Hari; Alifah, Syafirda; Irsyad, M. Iqbal; Andini, Fauziah Siti
El-Mujtama: Jurnal Pengabdian Masyarakat  Vol. 4 No. 2 (2024): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmujtama.v4i2.1009

Abstract

This research aims to determine the percentage of the population that actively smokes and to demonstrate the behavior of coastal communities in the Sei Mati Medan Labuhan Village related to health. To achieve this goal, the researcher used a quantitative descriptive method by administering questionnaires to informants or the public to calculate, present, and percentage the number of people regarding smoking behavior. The analysis technique was conducted through interviews with questions that had been prepared in the questionnaire. The research results indicate that out of 30 samples taken from coastal communities, 60% of the respondents are active smokers, with the majority being 20 years old. The supporting factor for public health education strategies in the Sei Mati Medan Labuhan Village is the high number of active smokers in the coastal area and its connection to driving behavior in the community itself.
Co-Authors Aisyahfira Wijaya, Arini Alifah, Syafirda Andini, Fauziah Siti Azzahra Siregar, Fatimah Dina, Putri Hajijah Purba, Sri Irsyad, Iqbal Irsyad, M. Iqbal Nurcholis, Hari Nurcholis, M. Hari Nurhayati Nurhayati Pramita Gurning, Fitriani Siregar, Fatimah Azzahra syahrani purba, fadila Wijaya, Arini Aisyahfira