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Pemanfaatan Google Form Sebagai Sarana Layanan Dan Pengaduan Masyarakat Pondok Rangon, Jakarta Timur Selli Mariko; Ek Ajeng Rahmi Pinahayu; Aulia Ar Rakhman Awaludin; Luh Putu Widya Adnyani; Sriyono Sriyono; Nani Mulyani
Jurnal Pengabdian Masyarakat Sains dan Teknologi Vol. 2 No. 2 (2023): Juni : Jurnal Pengabdian Masyarakat Sains dan Teknologi
Publisher : Fakultas Teknik Universitas Cenderawasih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58169/jpmsaintek.v2i2.116

Abstract

Partners for PKM (Community Service) activities are community groups from RT.03 Pondok Rangon, East Jakarta. There are several problems faced by partners to be used as a background for implementing PKM activities. As for the various problems, they include: 1. Many urban people who live in the RT.003 area do not update their data to the local RT head; 2. Service delays and public complaints due to invalid data; 3. Incomplete complaint and service files; 4. There are other activities of public stakeholders that make them not in place. Therefore, the PKM team offers a solution that forms the basis of the goal to overcome the problems of PKM partners. The main objective of PKM activities is to utilize information technology (google form) to support services and complaints from RT residents. 009 Pondok Rangon Village, Cipayung, East Jakarta. The method for implementing PKM activities is online training with reference to the material developed by the PKM Team. Outcomes from PKM activities are: 1. Research Report; 2. Journal Articles; 3. Appropriate technology for the community in the form of improving soft skills; 4. The service process and public complaints are faster and more efficient by utilizing the Google Form.
Implementasi Perangkat Teknologi Informasi Sebagai Media Pengumpulan dan Pengarsipan Data Warga Masyarakat Selli Mariko; Ek Ajeng Rahmi Pinahayu; Aulia Ar Rakhman Awaludin; Nani Muliyani; Rahmawati Yuliani; Hardian Mursito; Romindo M. Pasaribu
Cakrawala: Jurnal Pengabdian Masyarakat Global Vol. 3 No. 4 (2024): Cakrawala: Jurnal Pengabdian Masyarakat Global
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/cakrawala.v3i4.3805

Abstract

Partners for Community Service (PkM) activities for the odd semester period 2023/2024 are the residents of RT.09 RW.03 Cipayung, East Jakarta. Results of observations and interviews with RT resident groups. 009 shows that there are still problems faced by partners. This is the background to the Team carrying out PkM activities, including: 1. Basic data on many residents at the Neighborhood Unit (RT) level is incomplete; 2. There are residents who stay at their domicile but do not report to the RT; 3. Old resident files are missing and damaged. 4. RT cannot show the demographics of residents quickly.The aim of PkM activities is to offer a solution to overcome the problems faced by PkM partners. The solution is to utilize information technology devices to create electronic forms. The form of activity carried out by the PkM team is providing training synchronously via the zoom application. The material presented to PkM Partners was 1. How to create electronic forms using Google Forms. 2. How to fill in data on the Electronic Form. 3. Read, display and download the results of input data stored in the database. Based on post-training observations and evaluations, the results of PkM activities show that RT heads are able to create and download data using electronic forms. Apart from that, the RT.009 community group is able to use electronic forms to enter data. This PkM activity is a transfer of knowledge to partners in the form of utilizing appropriate technology for society.