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Lorita , Evi
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The Role Of The Provincial Representative Ombudsman Bengkulu In Preventing Maladministration In The City Of Bengkulu Nurhaiza, Dita; Lorita , Evi; Imanda , Antonio
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i1.72

Abstract

This study aims to determine the Role of the Ombudsman Representative of Bengkulu Province in Preventing Maladministration in Bengkulu City. The method used in this research is descriptive qualitative research method. Furthermore, data collection techniques are carried out by conducting in-depth interviews, observation and documentation. After the data is obtained, the results of the research are further analyzed by means of data reduction, data presentation and drawing conclusions. The number of informants in this study was 4 people consisting of 2 key informants from the Ombudsman and 2 key informants from the Ombudsman Network. This research uses role theory according to Biddle and Thomas where there are several aspects in this research so that it can be seen that the one who prevents maladministration in the Ombudsman is the Prevention Assistant field assisted by other fields. implemented based on the target set by the central Ombudsman which focuses on government regulations and policies that must be implemented by public service providers, especially in Bengkulu City. The Ombudsman conducts outreach twice a year and continues to strive to supervise in order to prevent maladministration. Due to the Covid-19 pandemic the Ombudsman has conducted more socialization to social media such as Facebook, Instagram and Twitter, but what happens is there are still reports of maladministration from the public. Based on the results of the study, it is concluded that the role of the Omudsman in preventing maladministration in Bengkulu City has been consistently carried out based on legislation, namely Law No.25 of 2009 concerning public services.
E-Government Based Public Service Innovation At The Investment Office And One-Stop Integrated Service (Dpmptsp) In Bengkulu City Indari, Indari; Yusuarsono, Yusuarsono; Lorita , Evi
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 2 (2021): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i2.75

Abstract

This study aims to determine the e-government based public service innovation at the investment office and one-stop integrated service in Bengkulu city. This research is a qualitative research which is presented descriptively. Informants in this study amounted to 6 people consisting of: 3 key informants and 3 main informants. Data collection methodes through interviews, observation and documentation. The data analysis techniques used are data reduction, data presentation and conclusion drawing. Based on the results of research and discussion, it is known that e-government-based Public Service Innovation at the Bengkulu City Investment and One-Stop Integrated Service Office is seen from the theory of the Characteristics of Public Service Innovation: (1) The element of novelty, the policy issued by the government through the Bengkulu City DPMPTSP is that the service system already uses an online system through the website. (2) The positive benefits and impacts, for agencies, are that employees can be more assertive in carrying out the rules without having to meet face-to-face with applicants during the current pandemic because the agency has implemented an online licensing system. For the community, it is easier for the applicant's business because there is no need to manually process files because an online system has been implemented through the website. (3) Providing a solution to the problem, the solution provided by the Bengkulu City DPMPTSP is that the agency facilitates computers, scanners and assistance to assist applicants in conducting business permits. (4) Continuous, the application of technology in DPMPTSP will be sustainable because it can facilitate licensing applications. (5) Compatibility, Employees at DPMPTSP adjust e-government licensing services by following established regulations, namely Government Regulation No. 24 of 2018 concerning Electronically Integrated licensing services.
Swot Analysis PT. Bumi Raflesia Indah In Distribution Of Corporate Social Responsibility Assistance Marmo, Panco Agus; Lorita , Evi; Imanda , Antonio
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 2 (2021): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i2.76

Abstract

This study aims to determine the results of the SWOT analysis of PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance. This study used descriptive qualitative method. Collecting data using observation, interview, and documentation techniques. Based on the research results, it is known that: (1) Strengths owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance are: (a) Availability of a CSR fund budget of 5% of the company's profits or profits each year, (b) Availability of technology that can be used by companies and the community in distributing CSR funds in the form of motorized vehicles four wheels such as trucks and pickups, (c) Human resources who participate in helping the distribution of CSR assistance in the company are HRD employees who are assisted by security guards and other employees appointed by the leadership. (2) Weaknesses owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance, the main things are: (a) The minimum budget issued by the company, (b) The location is far away and the terrain is difficult (slippery and steep). (3) Opportunities owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance are: (a) There is a company policy regarding the approval of CSR assistance. The policy was made by the leadership as a form of corporate social responsibility to the community and the surrounding environment, (b) There was a positive response from the community. (4) Threats owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Aid are: (a) The distribution of aid is hampered. (b) The safety of the team in distributing aid is threatened. This is because such conditions can threaten the safety of the team or employees when distributing CSR assistance.
Implementation Of The Complete Systematic Land Registration (Ptsl) Program In The Bengkulu City Land Office Area In 2023 Caroline, Nia; Lorita , Evi; Handayani , Tuti
Multidisciplinary Journals Vol. 1 No. 3 (2024): September
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mj.v1i3.481

Abstract

The purpose of this study was to determine the description of the Implementation of the Complete Systematic Land Registration (PTSL) Program in the Bengkulu City Land Office area in 2023. The research method used is Descriptive qualitative method and data collection techniques through observation, interviews and documentation, the technique of determining informants in this study is using purposive sampling method where the number of informants is 4 people. In this analysis method using the Edward III (1984) theoretical approach which includes 4 indicators of implementation policy, namely Communication, Resources, Disposition, Bureaucratic Structure. The results of the research on the implementation of the PTSL program in communication with the community regarding the PTSL program at the Land Office of Bengkulu City in 2023 are the coordination process that has been socialized through counseling and social media well, the resources are all sufficient and adequate, both financially and the achievement of targets and facilities are fulfilled and the budget for the PTSL program in 2023 is sufficient, disposition in the PTSL program implementation policy at the Land Office of Bengkulu City in 2023, has been running well in accordance with legal norms and has transparency in the administrative process, according to their functions and duties at the Land Office of Bengkulu City. The bureaucratic structure in the PTSL program implementation policy at the Land Office of Bengkulu City in 2023 is in accordance with the standard operating procedure (SOP).
Bakti Sosial Penyerahan Sembako Bagi Masyarakat Terdampak Covid 19 Di Kelurahan Betungan Kota Bengkulu Rachayu, Imma; Maryani , Desi; Lorita , Evi; Elfianty , Lena; Selviani , Diah; Luthfia , Izza
Jurnal Kewirausahaan dan Bisnis Vol. 3 No. 1 (2021): Februari
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Based on the results of the activities and evaluation analysis, it can be concluded as follows The service participants were very enthusiastic about participating in the activities, which could increase the knowledge that was very useful for the people affected by covid-19 Bengkulu City and went home also getting the basic necessities they really needed. It is necessary to hold further community service with different materials so that they are more motivated in facing the covid - 19 pandemic era.
Evaluasi Kebijakan Penyelenggaraan Posyandu Di Desa Lawang Agung Kabupaten Bengkulu Selatan Sanora, Endah; Lorita , Evi; Saputra , Harius Eko
Harmonization : Jurnal Ilmu Sosial, Ilmu Hukum, dan Ilmu Ekonomi Vol. 2 No. 2 (2024): Juni
Publisher : CV. Era Digital Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59066/harmonization.v2i2.803

Abstract

This research aims to find out evaluation of policy on Posyandu organization in Lawang Agung Village, South Bengkulu Regency. Data collection techniques are carried out by means of interviews, observation, and documentation. After the research results were obtained, they were analyzed by collecting data, reducing data, presenting data and drawing conclusions. The informants in this study is 7 people consisting of 3 key informants and 4 main informants. The theory used in this research according to Wayne Parsons (2008: 549-552), there are two types of policy evaluation models used, namely Formative Evaluation and Summative Evaluation. Based on the research results, conclusions can be drawn, namely: 1. Formative Evaluation a. The integration of posyandu program in Lawang Agung village follows the guidelines of the Minister of Home Affairs Regulation No. 19 of 2011. b. Posyandu services are carried out with 5-table system in accordance with the provisions (DEPKES RI 2006), where tables 1-IV are the duties of cadres. While table V is a professional such as Doctors, Midwives, Nutrition Team, Kesling & Kespro and Nurses. d. The resources needed are human resources, facilities and infrastructure, additional food and budget funds, where the health fund budget is taken from 10% of APBD and ADD funds. 2. Summative Evaluation, a. Comparison of public health before and after the posyandu program is implemented, the comparison can be seen from the postnatal maternal mortality rate (MMR), infant mortality rate (IMR), as well as an increase in the community's healthy and clean lifestyle. b. The impact of the intervention on one main group or group that is not a control, no adverse effects have been found so far, there is only cooperation from the village government, Health Center and Health Office. c. Comparing what happened with what might have happened without intervention, the cooperation carried out is part of the functions and duties of the obligations of the village head. d. Regional division policy is based on the functions and duties of the village head. Regional division policy is based on population and village area so that the aim is to facilitate program implementation.
The Influence Of Health Service Quality On The Satisfaction Level Of BPJS Patients At Cahaya Negeri Health Center Irawan, Sendi Iklas Dede; Lorita , Evi; Saputra, Harius Eko
Social Sciences Journal Vol. 2 No. 1 (2025): November
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/soc.v2i1.378

Abstract

This study aims to determine the influence of health service quality on the satisfaction levels of BPJS patients at Cahaya Negeri Health Center. The research employs a quantitative descriptive method, with data collected through questionnaires and documentation. The data analysis techniques include descriptive analysis, Product Moment correlation, simple linear regression, and hypothesis testing using the Determination Test (r²) and t-test. The findings indicate a very strong correlation between health service quality and patient satisfaction, with the influence value reaching 84.9%. This result demonstrates that the better the quality of health services provided, the higher the level of satisfaction among BPJS patients.
Wot Analysis Of The Environmental Agency Of Bengkulu City In Waste Management In Bengkulu City Oktanindya, Fadillah; Lorita , Evi; Imanda , Antonio
Jurnal Multidisiplin Vol. 2 No. 2 (2025): Desember
Publisher : CV. Utami

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jm.v2i2.374

Abstract

This study aims to analyze the strengths, weaknesses, opportunities, and threats (SWOT) in waste management conducted by the Environmental Agency (DLH) of Bengkulu City. The research employed a descriptive qualitative method with data collection techniques including interviews, observations, and documentation. The findings reveal that DLH’s strengths lie in clear regulations, strong support from the local government, and innovative programs such as waste banks and community clean-up activities. However, weaknesses include limited funding, low public awareness, and insufficient use of technology. Opportunities are seen in community participation and collaboration with the private sector, while threats involve the continuously increasing volume of waste and the lack of modern processing facilities. The SWOT analysis indicates that strategies should focus on maximizing community collaboration supported by existing regulations, enhancing environmental education and outreach, and strengthening waste management infrastructure to achieve more effective and sustainable practices.
Co-Authors Caroline, Nia Elfianty , Lena Handayani , Tuti Imanda , Antonio Imma Rachayu, Imma Indari, Indari Irawan, Sendi Iklas Dede Luthfia , Izza Marmo, Panco Agus Maryani , Desi Nurhaiza, Dita Oktanindya, Fadillah Sanora, Endah Saputra , Harius Eko Saputra, Harius Eko Selviani , Diah Yusuarsono, Yusuarsono