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Evaluation Of The Population Administration Information System At The Population And Civil Registration Office Of North Bengkulu Regency Azhary, Hemelda; IS, Tuti Handayani; Imanda , Antonio
Jurnal Multidisiplin Vol. 2 No. 2 (2025): Desember
Publisher : CV. Utami

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jm.v2i2.372

Abstract

This study evaluates the implementation of the Population Administration Information System (SIAK) at the Population and Civil Registration Office (Dukcapil) of North Bengkulu Regency. Using a descriptive qualitative approach with data collection techniques through interviews, observation, and documentation of Dukcapil officers and service users, this study uncovers three main dimensions of evaluation. Process evaluation indicates that SIAK implementation has met national standards with the support of trained human resources and multi-layered data verification, but still faces challenges in internal coordination and limited network infrastructure, particularly in rural areas. Benefit evaluation confirms increased service efficiency, such as a reduction in KTP issuance time from one week to 1–2 days and an acceleration of data verification from three days to four hours thanks to automated validation that reduces administrative errors. However, these benefits are not evenly distributed as some areas with limited internet connections still rely on manual services. Consequence evaluation indicates increased transparency and quality of public services, with the public able to access services more quickly and accurately. However, digital transformation faces challenges in the form of a digital literacy gap and differences in technology adoption rates between generations. The implications of this research emphasize the need for improved network infrastructure, strengthened internal coordination, enhanced human resource capacity, and ongoing technology outreach and mentoring to ensure optimal and equitable implementation of SIAK.
Wot Analysis Of The Environmental Agency Of Bengkulu City In Waste Management In Bengkulu City Oktanindya, Fadillah; Lorita , Evi; Imanda , Antonio
Jurnal Multidisiplin Vol. 2 No. 2 (2025): Desember
Publisher : CV. Utami

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jm.v2i2.374

Abstract

This study aims to analyze the strengths, weaknesses, opportunities, and threats (SWOT) in waste management conducted by the Environmental Agency (DLH) of Bengkulu City. The research employed a descriptive qualitative method with data collection techniques including interviews, observations, and documentation. The findings reveal that DLH’s strengths lie in clear regulations, strong support from the local government, and innovative programs such as waste banks and community clean-up activities. However, weaknesses include limited funding, low public awareness, and insufficient use of technology. Opportunities are seen in community participation and collaboration with the private sector, while threats involve the continuously increasing volume of waste and the lack of modern processing facilities. The SWOT analysis indicates that strategies should focus on maximizing community collaboration supported by existing regulations, enhancing environmental education and outreach, and strengthening waste management infrastructure to achieve more effective and sustainable practices.
The Effect Of Electronic Office On Employees’ Work Effectiveness At The Regional Office Of The National Land Agency Of Bengkulu Province Mustika, Wella; Saputra, Harius Eko; Imanda , Antonio
Social Sciences Journal Vol. 3 No. 1 (2026): February
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v3i1.1049

Abstract

This study aims to determine the effect of the electronic office system on employees’ work effectiveness at the Regional Office of the National Land Agency of Bengkulu Province. This research applied a quantitative method with a survey approach. A total of 53 respondents were selected using a simple random sampling technique. Data analysis involved the product moment correlation test, simple linear regression, validity and reliability tests, t-test, and coefficient of determination. The findings reveal that the electronic office system significantly influences employees’ work effectiveness. The correlation coefficient of 0.409 indicates a moderate relationship between the variables. The coefficient of determination (R²) of 16.8% shows that the electronic office variable contributes to 16.8% of the variance in work effectiveness. Furthermore, the t-value (3.204) exceeds the t-table value (2.006), meaning that the hypothesis is accepted. Thus, the use of the electronic office system has a positive and significant effect on improving employees’ work effectiveness at the Regional Office of BPN Bengkulu Province.
The Role Of The Bengkulu City Department Of Transportation In The Maintenance Of Street Lights In The Pantai Panjang Area Sukmawati , Pajila; Imanda , Antonio; Rikardo , Yanuar
Social Sciences Journal Vol. 3 No. 1 (2026): February
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v3i1.1054

Abstract

This study examines the role of the Bengkulu City Department of Transportation in the maintenance and upkeep of public street lighting in the Pantai Panjang area. Public street lighting plays an essential role in ensuring road safety, comfort, and security for road users, particularly at night. However, various issues such as damaged lights, limited human resources, insufficient budgets, and environmental factors have contributed to suboptimal service quality. Using a qualitative descriptive approach, this research collected data through in-depth interviews, field observations, and documentation. The findings show that the Department of Transportation carries out three main roles based on Soerjono Soekanto’s role theory: the active role, which includes routine monitoring and immediate response to damage; the participatory role, which involves collaboration with communities and relevant agencies such as PLN; and the passive role, in which actions are taken primarily after receiving public complaints due to administrative and resource limitations. The study reveals that despite efforts to maintain and repair street lights, operational constraints, such as limited technical personnel and delays in material procurement, still hinder optimal performance. This research highlights the need for increased budgets, additional technical staff, and strengthened community engagement to enhance the effectiveness of street lighting maintenance. Strengthening these aspects will directly improve public safety, comfort, and the overall quality of public service delivery in the Pantai Panjang area.