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The Role Of The Provincial Representative Ombudsman Bengkulu In Preventing Maladministration In The City Of Bengkulu Nurhaiza, Dita; Lorita , Evi; Imanda , Antonio
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i1.72

Abstract

This study aims to determine the Role of the Ombudsman Representative of Bengkulu Province in Preventing Maladministration in Bengkulu City. The method used in this research is descriptive qualitative research method. Furthermore, data collection techniques are carried out by conducting in-depth interviews, observation and documentation. After the data is obtained, the results of the research are further analyzed by means of data reduction, data presentation and drawing conclusions. The number of informants in this study was 4 people consisting of 2 key informants from the Ombudsman and 2 key informants from the Ombudsman Network. This research uses role theory according to Biddle and Thomas where there are several aspects in this research so that it can be seen that the one who prevents maladministration in the Ombudsman is the Prevention Assistant field assisted by other fields. implemented based on the target set by the central Ombudsman which focuses on government regulations and policies that must be implemented by public service providers, especially in Bengkulu City. The Ombudsman conducts outreach twice a year and continues to strive to supervise in order to prevent maladministration. Due to the Covid-19 pandemic the Ombudsman has conducted more socialization to social media such as Facebook, Instagram and Twitter, but what happens is there are still reports of maladministration from the public. Based on the results of the study, it is concluded that the role of the Omudsman in preventing maladministration in Bengkulu City has been consistently carried out based on legislation, namely Law No.25 of 2009 concerning public services.
The Process of Supervision of Human Resources in Improving Work Discipline for Civil Servants (Study at the Berkas Village Office, Teluk Segara District, Bengkulu City) Fitriansyah, Fitriansyah; Yusuarsono, Yusuarsono; Imanda , Antonio
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i1.73

Abstract

This study intends to determine the process of supervising human resources in improving the work discipline of civil servants. (Study at the Berkas Kelurahan Office, Teluk Segara Subdistrict, Bengkulu City. The purpose of this study is to identify and describe the Supervision of Human Resources in Improving the Work Discipline of Civil Servants. This study uses a qualitative descriptive research method. The technique used is Accident Cluster Sampling, a collection technique The data in this study are observation, interviews, and documentation.The theory of the stages in supervision according to Kadarman (2001:161), among others, can be concluded: Determination of Implementation Standards (Planning) for the Head of the Village Office in carrying out supervision and work discipline has been implemented and implemented based on the regulations of the Law of the Republic of Indonesia number 5 of 2014 concerning the State Civil Apparatus of Government Employees with a Work Agreement, hereinafter abbreviated as PPPK, Determination of Measurement of the Implementation of Leadership Activities in this case Mrs. n all employees from planning to implementation of activities, Comparing the Implementation of Activities with Standards and Analyzing Deviations In the implementation of activities there are problems, especially getting information from superiors suddenly so that there is no preparation at all, the room has a very limited capacity and cannot accommodate more people large, and the condition of covid 19 so that activities are reduced or even eliminated and the Correctional Action taken by the leadership at the File Head Office has never changed the rules regarding employee discipline in entering work. Because these rules are standard and obeyed by all ASN in Indonesia and must be implemented by all employees.
Swot Analysis PT. Bumi Raflesia Indah In Distribution Of Corporate Social Responsibility Assistance Marmo, Panco Agus; Lorita , Evi; Imanda , Antonio
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 2 (2021): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i2.76

Abstract

This study aims to determine the results of the SWOT analysis of PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance. This study used descriptive qualitative method. Collecting data using observation, interview, and documentation techniques. Based on the research results, it is known that: (1) Strengths owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance are: (a) Availability of a CSR fund budget of 5% of the company's profits or profits each year, (b) Availability of technology that can be used by companies and the community in distributing CSR funds in the form of motorized vehicles four wheels such as trucks and pickups, (c) Human resources who participate in helping the distribution of CSR assistance in the company are HRD employees who are assisted by security guards and other employees appointed by the leadership. (2) Weaknesses owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance, the main things are: (a) The minimum budget issued by the company, (b) The location is far away and the terrain is difficult (slippery and steep). (3) Opportunities owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance are: (a) There is a company policy regarding the approval of CSR assistance. The policy was made by the leadership as a form of corporate social responsibility to the community and the surrounding environment, (b) There was a positive response from the community. (4) Threats owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Aid are: (a) The distribution of aid is hampered. (b) The safety of the team in distributing aid is threatened. This is because such conditions can threaten the safety of the team or employees when distributing CSR assistance.
Evaluation Of The Population Administration Information System At The Population And Civil Registration Office Of North Bengkulu Regency Azhary, Hemelda; IS, Tuti Handayani; Imanda , Antonio
Jurnal Multidisiplin Vol. 2 No. 2 (2025): Desember
Publisher : CV. Utami

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jm.v2i2.372

Abstract

This study evaluates the implementation of the Population Administration Information System (SIAK) at the Population and Civil Registration Office (Dukcapil) of North Bengkulu Regency. Using a descriptive qualitative approach with data collection techniques through interviews, observation, and documentation of Dukcapil officers and service users, this study uncovers three main dimensions of evaluation. Process evaluation indicates that SIAK implementation has met national standards with the support of trained human resources and multi-layered data verification, but still faces challenges in internal coordination and limited network infrastructure, particularly in rural areas. Benefit evaluation confirms increased service efficiency, such as a reduction in KTP issuance time from one week to 1–2 days and an acceleration of data verification from three days to four hours thanks to automated validation that reduces administrative errors. However, these benefits are not evenly distributed as some areas with limited internet connections still rely on manual services. Consequence evaluation indicates increased transparency and quality of public services, with the public able to access services more quickly and accurately. However, digital transformation faces challenges in the form of a digital literacy gap and differences in technology adoption rates between generations. The implications of this research emphasize the need for improved network infrastructure, strengthened internal coordination, enhanced human resource capacity, and ongoing technology outreach and mentoring to ensure optimal and equitable implementation of SIAK.
Wot Analysis Of The Environmental Agency Of Bengkulu City In Waste Management In Bengkulu City Oktanindya, Fadillah; Lorita , Evi; Imanda , Antonio
Jurnal Multidisiplin Vol. 2 No. 2 (2025): Desember
Publisher : CV. Utami

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jm.v2i2.374

Abstract

This study aims to analyze the strengths, weaknesses, opportunities, and threats (SWOT) in waste management conducted by the Environmental Agency (DLH) of Bengkulu City. The research employed a descriptive qualitative method with data collection techniques including interviews, observations, and documentation. The findings reveal that DLH’s strengths lie in clear regulations, strong support from the local government, and innovative programs such as waste banks and community clean-up activities. However, weaknesses include limited funding, low public awareness, and insufficient use of technology. Opportunities are seen in community participation and collaboration with the private sector, while threats involve the continuously increasing volume of waste and the lack of modern processing facilities. The SWOT analysis indicates that strategies should focus on maximizing community collaboration supported by existing regulations, enhancing environmental education and outreach, and strengthening waste management infrastructure to achieve more effective and sustainable practices.