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Lorita , Evi
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Journal : Jurnal Iso

 1 
The Role Of The Provincial Representative Ombudsman Bengkulu In Preventing Maladministration In The City Of Bengkulu Nurhaiza, Dita; Lorita , Evi; Imanda , Antonio
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i1.72

Abstract

This study aims to determine the Role of the Ombudsman Representative of Bengkulu Province in Preventing Maladministration in Bengkulu City. The method used in this research is descriptive qualitative research method. Furthermore, data collection techniques are carried out by conducting in-depth interviews, observation and documentation. After the data is obtained, the results of the research are further analyzed by means of data reduction, data presentation and drawing conclusions. The number of informants in this study was 4 people consisting of 2 key informants from the Ombudsman and 2 key informants from the Ombudsman Network. This research uses role theory according to Biddle and Thomas where there are several aspects in this research so that it can be seen that the one who prevents maladministration in the Ombudsman is the Prevention Assistant field assisted by other fields. implemented based on the target set by the central Ombudsman which focuses on government regulations and policies that must be implemented by public service providers, especially in Bengkulu City. The Ombudsman conducts outreach twice a year and continues to strive to supervise in order to prevent maladministration. Due to the Covid-19 pandemic the Ombudsman has conducted more socialization to social media such as Facebook, Instagram and Twitter, but what happens is there are still reports of maladministration from the public. Based on the results of the study, it is concluded that the role of the Omudsman in preventing maladministration in Bengkulu City has been consistently carried out based on legislation, namely Law No.25 of 2009 concerning public services.
E-Government Based Public Service Innovation At The Investment Office And One-Stop Integrated Service (Dpmptsp) In Bengkulu City Indari, Indari; Yusuarsono, Yusuarsono; Lorita , Evi
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 2 (2021): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i2.75

Abstract

This study aims to determine the e-government based public service innovation at the investment office and one-stop integrated service in Bengkulu city. This research is a qualitative research which is presented descriptively. Informants in this study amounted to 6 people consisting of: 3 key informants and 3 main informants. Data collection methodes through interviews, observation and documentation. The data analysis techniques used are data reduction, data presentation and conclusion drawing. Based on the results of research and discussion, it is known that e-government-based Public Service Innovation at the Bengkulu City Investment and One-Stop Integrated Service Office is seen from the theory of the Characteristics of Public Service Innovation: (1) The element of novelty, the policy issued by the government through the Bengkulu City DPMPTSP is that the service system already uses an online system through the website. (2) The positive benefits and impacts, for agencies, are that employees can be more assertive in carrying out the rules without having to meet face-to-face with applicants during the current pandemic because the agency has implemented an online licensing system. For the community, it is easier for the applicant's business because there is no need to manually process files because an online system has been implemented through the website. (3) Providing a solution to the problem, the solution provided by the Bengkulu City DPMPTSP is that the agency facilitates computers, scanners and assistance to assist applicants in conducting business permits. (4) Continuous, the application of technology in DPMPTSP will be sustainable because it can facilitate licensing applications. (5) Compatibility, Employees at DPMPTSP adjust e-government licensing services by following established regulations, namely Government Regulation No. 24 of 2018 concerning Electronically Integrated licensing services.
Swot Analysis PT. Bumi Raflesia Indah In Distribution Of Corporate Social Responsibility Assistance Marmo, Panco Agus; Lorita , Evi; Imanda , Antonio
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 2 (2021): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i2.76

Abstract

This study aims to determine the results of the SWOT analysis of PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance. This study used descriptive qualitative method. Collecting data using observation, interview, and documentation techniques. Based on the research results, it is known that: (1) Strengths owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance are: (a) Availability of a CSR fund budget of 5% of the company's profits or profits each year, (b) Availability of technology that can be used by companies and the community in distributing CSR funds in the form of motorized vehicles four wheels such as trucks and pickups, (c) Human resources who participate in helping the distribution of CSR assistance in the company are HRD employees who are assisted by security guards and other employees appointed by the leadership. (2) Weaknesses owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance, the main things are: (a) The minimum budget issued by the company, (b) The location is far away and the terrain is difficult (slippery and steep). (3) Opportunities owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance are: (a) There is a company policy regarding the approval of CSR assistance. The policy was made by the leadership as a form of corporate social responsibility to the community and the surrounding environment, (b) There was a positive response from the community. (4) Threats owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Aid are: (a) The distribution of aid is hampered. (b) The safety of the team in distributing aid is threatened. This is because such conditions can threaten the safety of the team or employees when distributing CSR assistance.
Co-Authors Caroline, Nia Elfianty , Lena Handayani , Tuti Imanda , Antonio Imma Rachayu, Imma Indari, Indari Irawan, Sendi Iklas Dede Luthfia , Izza Marmo, Panco Agus Maryani , Desi Nurhaiza, Dita Oktanindya, Fadillah Sanora, Endah Saputra , Harius Eko Saputra, Harius Eko Selviani , Diah Yusuarsono, Yusuarsono Zahra, Amanda Mutiara