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All Journal Ganesha Law Review Jurnal Pengabdian kepada Masyarakat Nusantara International Journal of Management, Economic, Business and Accounting
Sri Widiyastuti
Unknown Affiliation
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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SURVEY KEPUASAN LAYANAN AKADEMIK FAKULTAS HUKUM UNIVERSITAS TANJUNGPURA Erwin; Mega Fitri Hertini; Rachmawati; Sri Widiyastuti; Alhadiansyah; Edy Suasono; Vera Puji Lestari
Ganesha Law Review Vol 5 No 1 (2023): May
Publisher : Program Studi Ilmu Hukum, Jurusan Hukum dan Kewarganegaraan, Fakultas Hukum dan Ilmu Sosial, Universitas Pendidikan Ganesha

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Abstract

The main objective of this research is to map the existence and implementation or implementation of academic service satisfaction during the Covid-19 Pandemic, especially at the Faculty of Law, University of Tanjungpura both in terms of results, processes, and effectiveness. It is hoped that this research will provide theoretical benefits in enriching thoughts and concepts about academic services, as well as practical benefits for students, lecturers, education staff and faculty leaders for feedback and improving various academic services. The results of this study indicate that in terms of the aspects of reliability, responsiveness, assurance (treatment of students), empathy (understanding of student interests), information systems (student information systems) at the Faculty of Law, University of Tanjungpura in terms of academic services quite satisfactory.
Pengembangan Kualitas Industri Rumah Tangga melalui Sertifikasi Halal Produk Pangan Olahan di Kota Singkawang, Kalimantan Barat Afra Roki; Sri Widiyastuti; Rachmawati; Yaniza, Tiza
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 5 No. 4 (2024): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN) Edisi September - Desembe
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v5i4.4886

Abstract

Household industries play a significant role in supporting the local economy, particularly in Singkawang City, West Kalimantan, which is renowned for its specialty food products. However, limited legal awareness and restricted access to halal certification are major challenges faced by micro, small, and medium enterprises (MSMEs). This community engagement program aims to enhance MSMEs' quality through halal certification training and education on consumer protection law. The methods employed include lectures, interactive discussions, and technical assistance to help business owners understand halal certification procedures in compliance with regulations. The results show a significant increase in business owners' understanding of the importance of formal halal certification and standardized food packaging. The conclusion emphasizes the need for continued similar programs with broader coverage to support MSME development, enhance product competitiveness, and ensure better consumer protection.
SURVEY KEPUASAN LAYANAN AKADEMIK FAKULTAS HUKUM UNIVERSITAS TANJUNGPURA Erwin; Mega Fitri Hertini; Rachmawati; Sri Widiyastuti; Alhadiansyah; Edy Suasono; Vera Puji Lestari
Ganesha Law Review Vol. 5 No. 1 (2023): May
Publisher : Program Studi Ilmu Hukum, Jurusan Hukum dan Kewarganegaraan, Fakultas Hukum dan Ilmu Sosial, Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/glr.v5i1.2200

Abstract

The main objective of this research is to map the existence and implementation or implementation of academic service satisfaction during the Covid-19 Pandemic, especially at the Faculty of Law, University of Tanjungpura both in terms of results, processes, and effectiveness. It is hoped that this research will provide theoretical benefits in enriching thoughts and concepts about academic services, as well as practical benefits for students, lecturers, education staff and faculty leaders for feedback and improving various academic services. The results of this study indicate that in terms of the aspects of reliability, responsiveness, assurance (treatment of students), empathy (understanding of student interests), information systems (student information systems) at the Faculty of Law, University of Tanjungpura in terms of academic services quite satisfactory.
Diamond Head Drill Communication, Easier Leadership, and Incentives as Drivers of Hospital Competitiveness: The Mediating Role of Performance in West Java Public Hospitals Bambang Sumardi; Sri Widiyastuti; Derriawan
International Journal of Management, Economic, Business and Accounting Vol. 5 No. 1 (2026): International Journal of Management, Economic, Business and Accounting (IJMEBA)
Publisher : PT. Berkah Digital Teknologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58468/ijmeba.v5i1.225

Abstract

Purpose — This study examines how Diamond Head Drill (DHD) communication, EASIER leadership, and incentives influence hospital performance and, in turn, how performance affects the competitiveness of public regional general hospitals (RSUD) in West Java, with performance tested as a mediating mechanism. Research method— A quantitative, cross-sectional survey design was applied and analyzed using AMOS-based Structural Equation Modeling (SEM). Data were collected from 397 medical, non-medical, and managerial staff across ten RSUD in West Java Province. Result— DHD communication, EASIER leadership, and incentives each showed positive and significant effects on hospital performance (β = 0.516; 0.273; 0.494; p < 0.05). Performance had a strong and significant effect on competitiveness (β = 0.436; p < 0.001). DHD communication also had a significant direct effect on competitiveness (β = 0.546; p < 0.001), whereas the direct effects of EASIER leadership and incentives on competitiveness were positive but not significant (β = 0.095; 0.119; p > 0.05). Mediation testing indicates performance functions as a key mediator, particularly for incentives (indirect effect = 0.215; p < 0.05). Conclusion— Competitiveness improvements in West Java RSUD are primarily achieved through strengthening internal performance. DHD communication contributes both directly to competitiveness and indirectly via performance, while EASIER leadership and incentives enhance competitiveness mainly when they first improve performance outcomes. Practically, RSUD management and local governments should (i) institutionalize DHD communication into clinical and cross-unit SOPs, (ii) invest in adaptive/participative leadership development, and (iii) redesign incentive systems to be transparent and explicitly performance-linked to accelerate service quality, efficiency, and public trust as broader social benefits.
Co-Authors Afra Roki Alhadiansyah Bambang Sumardi Derriawan Edy Suasono Erwin Mega Fitri Hertini Rachmawati Vera Puji Lestari Yaniza, Tiza