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All Journal IJGIE (International Journal of Graduate of Islamic Education) Badranaya: Jurnal Pengabdian kepada Masyarakat
Yena Sumayana
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Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Education Electrical & Electronics Engineering Materials Science & Nanotechnology Mathematics Physics Social Sciences Other

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Sosialisasi Pelayanan Prima (Service Excellent) Pada Aparatur Pemerintahan Desa Cibeureyeuh Kec. Conggeang Kabupaten Sumedang Yena Sumayana; Akbar, Aulia
Badranaya: Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 01 (2024): Januari-Juni 2024
Publisher : IPI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31980/badranaya.v2i01.1330

Abstract

Pelayanan prima (Service excellent) adalah usaha melayani kebutuhan orang lain. Munculnya komplain atau keluahan dari masyarakat/pelanggan merupakan salah satu indicator ketidakpuasan mereka terhadap pelayanan Lembaga atau kinerja pegawai. Kegiatan melayani adalah kegiatan yang bersifat tidak berwujud yang ditawarkan kepada konsumen atau pelanggan yang dilayani, salah satunya pelayanan yang dilakukan oleh para aparatur pemerintah Desa Cibeureuyeuh. Para aparatur desa harus memiliki kesadaran moral yang didasari oleh integritas dalam melayani masyarakat. Namun kenyataan yang terjadi dilapangan, aparatur pemerintah desa masih belum menerima dan menyadari bahwa mereka bertugas di instansi penyelenggara pelayanan publik. Mereka masih saja menganggap bahwa dirinya adalah orang yang sangat berkuasa atas jabatannya tersebut, mereka lupa pada fungsi dan tugasnya yaitu melayani masyarakat yang datang kepadanya. Oleh karena itu, dalam implementasi Pengabdian pada Masyarakat ini, diharapkan para pegawai/aparatur pemerintah di Desa Cibeureuyeuh dapat semakin meningkatkan pelayanan prima (service excellentnya) dalam melayani masyarakat di wilayahnya baik pelayanan secara langsung maupun tidak langsung.
The Role Of Character Education In Forming Ethical And Responsible Students Tiara Ramadhani; Danar Widiyanta; Yena Sumayana; Rengga Yudha Santoso; Puspita Dian Agustin; Al-Amin
IJGIE (International Journal of Graduate of Islamic Education) Vol. 5 No. 2 (2024): September
Publisher : Master of Islamic Studies Masters Program in the Postgraduate Institute of Islamic Studies Sultan Muhammad Syafiuddin Sambas, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37567/ijgie.v5i2.3064

Abstract

Character education refers to an approach to learning that aims to help students develop moral and ethical values, such as honesty, responsibility and empathy. The integration of these values in the curriculum and school activities along with the active support of teachers, families and communities are the main efforts for character education to build individuals who are highly ethical and responsible in every aspect of their lives. In this study, the literature research method was used. From the results, it is evident that teachers who have undergone specialised training in character education play an important role as living examples of these values. In addition, a safe and supportive school environment greatly contributes to the ethical formation of students. Another opinion states that the active participation of parents and the community also strengthens the implementation of moral values in schools through their daily behaviour. This finding proves the synergy relationship between the collaborative participation of the main institutions, namely school, family and the wider community, can empower students with strong character, have good morals and be perfectly responsible.
Co-Authors Al-Amin Aulia Akbar Danar Widiyanta Puspita Dian Agustin Rengga Yudha Santoso Tiara Ramadhani