Claim Missing Document
Check
Articles

Found 5 Documents
Search

ISLAMIC BANK CUSTOMER LOYALTY: An Analysis of Griffin's Theory and Relevant Research Subagiyo, Rokhmat; Mutafarida, Binti; Nur Asiyah, Binti; Bachtiar, Jusuf; Fauzan, Fauzan
ULUL ALBAB Jurnal Studi Islam Vol 23, No 1 (2022): Islamic Law and Economic
Publisher : Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/ua.v23i1.15892

Abstract

The study discusses the indicator of customer loyalty of Islamic banks according to Griffin's perspective and several relevant studies. The problems solved in this study are 1) what is the indicator of customer loyalty of Islamic banks according to Griffin? 2) what is the indicator of customer loyalty of Islamic banks according to some relevant studies? and 3) how is the comparison of Islamic bank customer loyalty indicators according to Griffin and other relevant studies? Based on the theoretical assumption, a customer is considered loyal if he/she makes regular purchase in a certain time interval. This study utilizes descriptive qualitative research with a library research approach. Deduction and comparative are done in analysis technique. Griffin’s theory focuses on behavioral and attitudinal approach. Meanwhile, other relevant research studies emphasize more on physical things, the availability of banking facilities and infrastructure. They also classified the loyalty into affective, conative, and action loyalty. There is a difference in Griffin’s theory and other studies, that customer loyalty is influenced by maqâsid al-sharî'ah. It means that the customer loyalty is determined by satisfactory level referring to sharia values.
Pengaruh gaya hidup, literasi keuangan, dan sosial ekonomi orang tua terhadap pengelolaan keuangan pribadi mahasiswa manajemen keuangan syariah 2018 Arifin, Danisa Cornellia; Bachtiar, Jusuf
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 6 (2023): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/fairvalue.v5i6.2886

Abstract

This research is based on students' problems in managing finances. The most basic competencies that must be understood by every student are planning, management, and financial control activities. This research is quantitative with the type of explanatory research. Sources of data used are primary data obtained from the results of the questionnaire. The research sample amounted to 50 students. data analysis applied multiple linear regression. The results of the study simultaneously that Lifestyle, Financial Literacy, and Parents' Socio-Economic have a significant effect on Students' Personal Financial Management. While partially Financial Literacy has a significant effect on Student Personal Financial Management. Meanwhile, Parents' Socio-Economic and Lifestyle have no significant effect on Students' Personal Financial Management.
THE INFLUENCE OF LITERACY MODERATION VARIABLES ON SAVING PREFERENCES IN ISLAMIC BANK (Case Study of Yogyakarta Islamic Bank Customers) Kolistiawan, Budi; Subagiyo, Rokhmat; Shomad VEA, Moh. Ali Abdul; Bachtiar, Jusuf
An-Nisbah: Jurnal Ekonomi Syariah Vol 11 No 1 (2024)
Publisher : UIN Sayyid Ali Rahmatullah Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21274/an.v11i1.9104

Abstract

Abstrak: Tujuan penelitian ini adalah untuk menganalisis pengaruh variabel moderasi literasi terhadap preferensi menabung di bank syariah dengan mengembangkan theory of planned behavior. Penelitian ini menggunakan sampel 250 responden masyarakat Yogyakarta. Metodologi menggunakan metode kuantitatif berlandaskan pada filsafat positivism, digunakan untuk membuat generalisasi sampel dari populasi tertentu, pengumpulan data menggunakan instrumen penelitian kuesioner dengan alat ukur skala likert, analisis bersifat kuantitatif untuk menguji hipotesis yang telah ditetapkan. Metode analisis dalam penelitian ini menggunakan Structural Equation Modeling (SEM) yaitu analisa data yang menggambarkan hubungan struktural yang diekspresikan oleh seperangkat persamaan dengan menggunakan software SmartPLS 3.0. Hasil analisis menyatakan bahwa variabel sikap tidak berpengaruh terhadap niat perilaku preferensi menabung di bank syariah. Sedangkan variabel norma subjektif dan kontrol perilaku persepsian berpengaruh positif signifikan terhadap variabel niat perilaku preferensi menabung di bank syariah. Berdasarkan hasil penelitian ini juga menyatakan bahwa variabel literasi mampu memoderasi niat terhadap perilaku preferensi menabung di bank syariah. Kata kunci: TPB, Preferensi, Perilaku, Menabung, Bank Syariah Abstract: The aim of this research is to analyze the influence of the literacy moderating variable on savings preferences in Islamic banks by developing a theory of planned behavior. This research used a sample of 250 respondents from the people of Yogyakarta. The methodology uses quantitative methods based on the philosophy of positivism, used to generalize samples from certain populations, data collection uses questionnaire research instruments with Likert scale measuring instruments, quantitative analysis to test predetermined hypotheses. The analysis method in this research uses Structural Equation Modeling (SEM), namely data analysis that describes structural relationships expressed by a set of equations using SmartPLS 3.0 software. The results of the analysis state that the attitude variable has no effect on the behavioral intention of saving preferences in Islamic banks. Meanwhile, subjective norm variables and perceived behavioral control have a significant positive effect on the behavioral intention variable of saving preferences in Islamic banks. Based on the results of this research, it is also stated that the literacy variable is able to moderate intentions towards saving preference behavior in Islamic banks. Keywords: TPB, Preferences, Behavior, Savings, Islamic Banking
GUIDANCE IN PROCESSING FISH FLOUR IN REALIZING THE WELFARE OF THE FEMALE FISHING COMMUNITY Budiman, Ahmad; Bachtiar, Jusuf; Asiyah, Binti Nur; Khofifah, Laini; Isnawati, Adinda Putri Yesa
International Journal of Engagement and Empowerment (IJE2) Vol. 4 No. 3 (2024): International Journal of Engagement and Empowerment
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije2.v4i3.179

Abstract

The utilization of fish catches in Besole Village has yet to be maximized. The catches are directly sold in the form of fresh fish to intermediaries and grilled fish that depend on tourists who come, so the catch depends on the price in the market. It is one of the reasons for conducting community service and assisting in utilizing assets owned by Besole Village. Processing catches is one of the efforts that is expected to improve the economy and realize prosperity because the processing results will have a higher selling value. This community service uses the Asset Based Community Development (ABCD) method. The female fisherman community is assisted in processing the catches. After assistance is provided, the community can process the catches into fish floss products that can be marketed for a long time and in a wide range. The practical implication of this activity is that the local government, village, and pokdarwis can monitor and ensure that the female fisherman community can maximize the sustainability of fish floss processing to support the welfare of families and communities
Is Investment Intention Affected by Financial Literacy, Financial Knowledge, Motivation, and Technological Developments? Subagiyo, Rokhmat; Budiman, Ahmad; Domastuti, Putri; Bachtiar, Jusuf; Ridlwan, Ahmad Ajib
AMWALUNA (Jurnal Ekonomi dan Keuangan Syariah) Vol 7, No 2 (2023)
Publisher : Univeristas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/amwaluna.v7i2.12332

Abstract

Investor intends to put some of one's money in the stock market with the hope of future profits. This study aims to examine the development of technology as an intervention variable for financial literacy, financial knowledge, and motivation on investment intention. This research method provides a quantitative with an associative approach. Data was collected using survey, then analysed using PLS-SEM with WarpPLS. The results show that financial literacy, financial knowledge, and motivation affect students investment intention. However, motivation does not affect investment intention influence technological developments.