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All Journal Care : Jurnal Ilmiah Ilmu Kesehatan Jurnal Keperawatan Terapan Journal of Maternity Care and Reproductive Health Jurnal Keperawatan Florence Nightingale Nursing Care and Health Technology Journal (NCHAT) INOVASI LOKAL : Pemberdayaan Masyarakat dalam Pembangunan Berkelanjutan HEALTH FRONTIERS (MULTIDISCIPLINARY JOURNAL FOR HEALTH PROFESSIONALS) Health Gate Health Access Journal
Wahyuni, Eko Sari
Unknown Affiliation
Humanities Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary

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Analisis Faktor-Faktor yang Berhubungan Dengan Quality Nursing Work Life Pada Perawat Intensive Care Unit Thobari, Tsabitah; Ernawati, Naya; Wahyuni, Eko Sari
Jurnal Keperawatan Florence Nightingale Vol 8 No 2 (2025)
Publisher : Sekolah Tinggi Ilmu Kesehatan Stella Maris Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52774/jkfn.v8i2.424

Abstract

The Intensive Care Unit (ICU) is a critical care setting characterized by high work demands that may adversely affect nurses’ Quality of Nursing Work Life (QNWL). Low QNWL has been associated with increased work-related stress, burnout, reduced job satisfaction, and decreased quality of nursing care. Therefore, a comprehensive analysis of the factors influencing ICU nurses’ QNWL using a multidimensional approach is essential. This study aimed to analyze factors associated with QNWL among ICU nurses at RSUD Haji, East Java Province, Surabaya. A quantitative correlational study with a cross-sectional design was conducted, involving 64 ICU nurses selected through total sampling. Data were collected using structured questionnaires assessing individual, social-contextual environment, operational, and administrative factors and were analyzed using Spearman rank correlation, Chi-square tests, and linear regression analysis. The results revealed significant associations between QNWL and social-contextual environment (p = 0.000), operational (p = 0.047), and administrative factors (p = 0.034). Among individual factors, only income showed a significant correlation with QNWL (p = 0.005). Multivariate analysis identified administrative factors as the dominant predictor of QNWL (β = 0.402; p = 0.001). These findings indicate that QNWL among ICU nurses is primarily influenced by social-contextual environment, operational, and administrative factors, with income being the only significant individual determinant. This study underscores the importance of organizational and managerial policies in enhancing nurses’ well-being and quality of work life.
Family Support Education for Hypertension Patients: A Case Study of Blood Pressure Reduction Septiasih, Rossyana; Prastiwi, Swito; Wahyuni, Eko Sari
Health Gate Vol 4, No 2 (2026): April, 2026
Publisher : Dewan Pimpinan Daerah Persatuan Perawat Nasional Indonesia Kota Blitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70111/hg4213

Abstract

Lack of family support in patients with hypertension is often influenced by family perceptions and limited knowledge regarding hypertension management. This condition may lead to inadequate attention to patients and poor adherence to treatment and preventive measures. In contrast, family attention, empathy, and involvement in patient care can positively influence patient behavior and improve psychological well-being. This study aimed to identify the level of family support among patients with hypertension before and after the implementation of family support education. This research employed a descriptive case study design involving two research subjects. Data were collected using a family support questionnaire covering emotional, informational, instrumental, and appraisal support. The findings showed that before the educational intervention, subject 1 had not met family support in all four aspects, with informational support being the lowest due to limited access to health information. Meanwhile, subject 2 showed the lowest score in instrumental support due to economic limitations. After the implementation of family support education, both subjects demonstrated improvements and fulfilled all four aspects of family support. It is recommended that families maintain these four aspects of support to enhance patient care, and future researchers are encouraged to conduct separate assessments between family members and patients to obtain more comprehensive results.
Determinants of Patient Satisfaction with Public Safety Center (PSC) 119 Prehospital Emergency Services in Non-Communicable Disease: Cases in Malang, Indonesia Setyarini, Anggun; Milwati, Susi; Wahyuni, Eko Sari
Care : Jurnal Ilmiah Ilmu Kesehatan Vol 14, No 1 (2026): EDITION MARCH 2026
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/jc.v14i1.7937

Abstract

Patient satisfaction is an important indicator of quality in prehospital emergency care. Globally, response time, communication, and clinical characteristics influence patient perceptions of emergency services. However, limited evidence exists regarding determinants of satisfaction with Public Safety Center (PSC) 119 services in Indonesia, particularly among non-communicable disease (NCD) cases. This study aimed to analyze factors associated with patient satisfaction toward Public Safety Center (PSC) 119 prehospital emergency services in Malang, Indonesia. A quantitative cross-sectional study was conducted involving 62 respondents who received PSC 119 services between 2024–2025. The dependent variable was overall patient satisfaction, measured using the Prehospital Emergency Care Patient Satisfaction Scale (PECPSS-20). Independent variables included sociodemographic factors (age, sex, education, income), clinical conditions (hypertension, heart disease, NCD category), and operational factor (ambulance response time). Data were collected through structured online questionnaires and analyzed using descriptive statistics, Chi-square tests, and Pearson correlation. Most respondents were within productive age (94%) and experienced NCD-related emergencies (72.6%). Overall satisfaction was high (80.6% very satisfied). Significant associations were found between satisfaction and hypertension (p=0.001), heart disease (p=0.025), education level (p=0.012), income level (p=0.008), and ambulance response time (p=0.001). Response time showed the strongest negative correlation (r = –0.397), indicating that longer delays significantly reduced satisfaction.Patient satisfaction with PSC 119 services is strongly influenced by clinical comorbidities, socioeconomic characteristics, and particularly response time. Improving dispatch efficiency and reducing ambulance response delays are essential strategies to enhance prehospital emergency service quality.
Co-Authors Abiddin, Andi Hayyun Almutairi, Reem Iafi Arif, Taufan Erlina Suci Astuti, Erlina Suci Firrizqy, Nurani Putri Milwati, Susi Naya Ernawati Rossyana Septyasih, Rossyana Rudi Hamarno Septiasih, Rossyana Setyarini, Anggun Solikhah, Fitriana Kurniasari Sudjarwo, Eddi Swito Prastiwi, Swito Thobari, Tsabitah