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All Journal The Indonesian Journal of Public Health Jurnal Riset Ilmu Kesehatan Umum dan Farmasi
Agnes Prawistya Sari
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Health Professions Public Health

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Evaluasi Kepuasan Pelayanan Informasi Obat (PIO) Pada Pasien Rawat Jalan BPJS Dan Non-BPJS Di Instalasi Farmasi RSUD Dr. Moewardi Sania Ari Rahmawati; Hanugrah Ardya; Agnes Prawistya Sari
Jurnal Riset Ilmu Kesehatan Umum dan Farmasi (JRIKUF) Vol. 2 No. 3 (2024): Juli : Jurnal Riset Ilmu Kesehatan Umum dan Farmasi (JRIKUF)
Publisher : LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57213/jrikuf.v2i3.285

Abstract

The Drug Information Service is an activity conducted by pharmacists to provide patients with information about medications, including dosage, dosage form, administration route, safety of use, side effects, and drug interactions. This service is crucial for patients, particularly those lacking detailed information about their prescribed medications. This study aimed to assess the level of satisfaction with drug information services among outpatient patients with BPJS and non-BPJS insurance at the Pharmacy Department of Dr. Moewardi Regional Public Hospital. The research adopted a quantitative approach with a cross-sectional design. Data collection was conducted using a questionnaire with 100 respondents. The findings of the study indicated that across 5 dimensions of satisfaction, the distribution of respondent answers regarding satisfaction with drug information services at the Outpatient Pharmacy of Dr. Moewardi Regional Public Hospital showed the following: reliability dimension 67.85% in the category of fairly satisfied, responsiveness dimension 63.20% in the category of fairly satisfied, assurance dimension 66.33% in the category of fairly satisfied, empathy dimension 68.52% in the category of fairly satisfied, and tangibles dimension 63.7% in the category of fairly satisfied. BPJS prescription type received a satisfaction percentage of 66.20%, while non-BPJS received 64.74%. In conclusion, the overall satisfaction level with drug information services at the Outpatient Pharmacy of Dr. Moewardi Regional Public Hospital could be categorized as fairly satisfied.
Pengetahuan Masyarakat Kecamatan Ngemplak, Boyolali tentang Penggunaan Antibiotik tanpa Resep Dokter Selma Utami Wailissa; Agnes Prawistya Sari; Hanugrah Ardya
Jurnal Riset Ilmu Kesehatan Umum dan Farmasi (JRIKUF) Vol. 2 No. 4 (2024): Oktober: Jurnal Riset Ilmu Kesehatan Umum dan Farmasi (JRIKUF)
Publisher : LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57213/jrikuf.v2i4.377

Abstract

Antibiotics are essential drugs for treating bacterial infections. The inappropriate use of antibiotics is often due to a lack of knowledge, leading to increased antibiotic resistance. Currently, public awareness of antibiotic resistance is deficient. WHO found that in 12 countries, including Indonesia, 53-62% of people stop taking antibiotics when they feel better. Antibiotic resistance has become a global threat, prompting WHO to coordinate campaigns to raise public awareness. This study aims to assess public knowledge regarding antibiotics without a doctor's prescription in Ngemplak District, Boyolali, using a descriptive method with a questionnaire on 100 respondents. The results showed that public knowledge is still low: 8% good, 35% moderate, 57% poor, and the attitude towards using antibiotics without a prescription is mostly moderate (62%).
ANALYSIS OF HEALTH WORKERS' PERFORMANCE THROUGH THE DEVELOPMENT OF HUMAN RESOURCES IN PUBLIC HEALTH SERVICE IN INDONESIA AND TIMOR LESTE Anggi Putri Aria Gita; Oliva Virvizat Prasastin; Nella Tri Surya; Frieda Ani Noor; Sufina Pinto; Agnes Prawistya Sari
The Indonesian Journal of Public Health Vol. 20 No. 2 (2025): THE INDONESIAN JOURNAL OF PUBLIC HEALTH
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/ijph.v20i2.2025.263-274

Abstract

Introduction: To achieve an ideal and satisfactory level of health for the community, it is very important to provide high-quality services provided by health professionals. Therefore, health workers are expected to show high performance. Based on the 2023 Indonesian Health Profile, 11.5% of community health centers have a shortage of health workers, namely doctors. Timor Leste does not yet have higher education in nursing, so the number of nurses needed is still insufficient. Aims: to analyze the influence of health worker performance on human resource development in the Indonesian and Timor Leste Public Health Services. Methods: A study was conducted involving 43 health professionals. The tool used was a survey conducted through Google Forms. This study used chi-square to investigate the correlation between the two variables and logistic regression to identify the parameters most strongly associated with the performance of health workers. Result: The research findings show that in bivariate analysis, training and work motivation have an impact on the performance of health workers. However, in multivariate analysis, training emerged as the most significant component, with a p-value of 0.021, an odds ratio of 7.173, and a 95% confidence interval of 1.338-8.458. Conclusion: The performance of health workers is largely influenced by their level of training. Health workers with superior training showed 7,173 times more effective performance compared to health workers with poor training. Carrying out regular and continuous training, tailored to the health needs of workers, so that they can master their field of work.
Co-Authors Anggi Putri Aria Gita Frieda Ani Noor Hanugrah Ardya Nella Tri Surya Oliva Virvizat Prasastin Sania Ari Rahmawati Selma Utami Wailissa Sufina Pinto